Gerald Nissan of Naperville
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Dealership Service Review
service Rating
Service was OK.
Written byon 02/10/2024
I got right in and surprisingly the service didn't that long. Recall and tire rotation on a Nissan Leaf is all I had done. I asked them to look at the static issue with CarPlay and they didn't fix it. Not sure they looked at. Just said my non-Apple cable could be the issue. Not so, as it happens with the Apple Cable too. Service guy was annoyed I brought a TSB for the Leaf's infotainment system. How dare I, the stupid customer, know what a TSB is...
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes