Wickstrom Chrysler Jeep Dodge Ram
Customer Reviews of Wickstrom Chrysler Jeep Dodge Ram
Wonderful Dealership..
by 05/03/2024
onAlways love working with Eric Jensen, he is extremely knowledgeable and always willing to help. We now have two Jeep’s from him @ Wickstrom Auto Group out of Barrington.. Definitely go see him..
Wonderful Dealership..
by 05/03/2024
onAlways love working with Eric Jensen, he is extremely knowledgeable and always willing to help. We now have two Jeep’s from him @ Wickstrom Auto Group out of Barrington.. Definitely go see him..
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Good Time!!
by 04/28/2024
onSuch a great dealership. Everyone is really nice. Jared and David are exceptional. I didn’t feel stressed. Everything was explained and I felt good about my purchase. I highly- recommend Wickstrom looking to purchase an auto for a nice, hassle free experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Experience!!
by 04/11/2024
onI bought a used truck that seemed like new. They cleaned and gassed it up for me and the had me in and out. Jaime my sales guy was eager to help me and went above and beyond to get everything I needed to leave with my vehicle. Gave me a fair deal on my trade in, explained all the paperwork thoroughly, handled my payoff efficiently and were very courteous throughout the process, which is something I was looking for after a bad experience last time buying a truck. David the finance guy even got me a great apr and worked with me on a warranty. They have a huge repair center too that has car washes oil changes and tire rotation with purchase. I’m very satisfied and would recommend these guys and their team anytime. Thanks for everything!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great experience!
by 02/20/2024
onI had a great experience with Jamie. He was very helpful with any questions that I had but was also straightforward, which you don't find to often when purchasing a vehicle. The whole process from start to finish was a breeze. David also made the process super easy when it came to financing - he explained everything in great detail and also answered any questions that we had. I would definitely purchase another vehicle from Wickstrom, as well as, send my family and friends there!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Buying a car at Wickstrom is always stress free
by 01/29/2024
onThis was the 2nd car I bought with Wickstrom and both times were seamless and couldn’t have asked for a better experience. Both times I worked with Eric Jensen and he remembered things from the first time I bought from him. I 100% recommend Wickstrom and if you can, ask for Eric Jensen.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Poor service
by 01/09/2024
onWe purchased a Ford Explorer from a different dealer about 18m ago. It was a factory reconditioned vehicle which we were assured had completely resolved the issue. Wickstrom were the nearest dealer to us and when we identified an issue with the paint we were initially pleased with the support provided. Since then, this vehicle seems to have had perpetual small quality issues (seat cover not fitted correctly, window switch covers had the silver coating peel off and other similar type issues). However, although I have had the vehicle serviced only at Wickstrom since then, I have subsequently found that one of the gas bonnet struts had a fitting broken (presumably by them as it was not broken when the car was purchased and they have been the only service centre to open the bonnet). The wing mirror has also lost its settings and has to be reset every time we get into the vehicle. More importantly, the rear camera has an intermittent fault that has affected the whole series of this vehicle and the manufacturer has taken 18m to acknowledge and now find a solution that is a recall for all similar models. I took the car into Wickstrom about a month ago and Mark booked a service call but did not provide any clarification on what they proposed to do or cost. As such, my wife took our car into the dealership today and was treated like an idiot as well as charged $189 for a diagnostic checkup for a known problem that has been a problem well before our warranty period passed. I wish to warn other owners that if you happen to purchase a dud vehicle, then Wickstrom will use the opportunity to charge you at every opportunity and let you know after they do the work rather than give you the option. Rather unsurprisingly, the wing mirror issue is now worse since they ran their diagnostics than before they did (it now happens with all the seat positions rather than just the one that was previously affected!) I for one will never use them again!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Relaxed car buying process
by 12/30/2023
onDon DiPaulo was a huge help in my car shopping experience. I am very please with my new Jeep Grand Cherokee and I highly recommend Don to help. I honestly do not like the car buying process but Wickstrom and Don DiPaulo were never pushy and treated me with honesty and respect. Highly recommend!! This is my 2nd experience with Wickstrom and Don and I am just as happy with my experience as the first time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
I highly recommend Wickstrom Cars, especially Jared
by 12/08/2023
onRoughly a year ago, I turned to Wickstrom Cars Dealership for my car purchase, and I couldn't be happier with my decision. The highlight of my experience was the exceptional service provided by Jared. His assistance didn't stop at the sale, though. Since my purchase, Jared has consistently been available to address any questions I've had, offering his valuable advice and opinions, irrespective of whether it leads to another sale. I highly recommend Wickstrom Cars, especially Jared, for anyone looking for outstanding service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Jeep Purchased
by 12/01/2023
onOutstanding Experience!!! No pressure and treated with great respect. I highly recommend this dealership and ask for Keith Miller. Thanks so much Keith for taking the time to answer all our questions. My wife is very happy with her purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My go-to Salesperson
by 11/28/2023
onI had another great experience at Wickstrom. The salesperson Jared Nelson was fantastic to work with, very polite and straight forward. The deal was way better than any of other places I've been to. The finance specialist Denise Serrano was also great to work with and the buying process was super smooth. This will be my go-to dealer for years to come. Highly recommend!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
Jamie does it again!
by 11/25/2023
onOur 2nd Jeep vehicle purchased at Wickstrom Jeep. Jamie Weinberg is a pleasure to work with. Thanks to both Janie and their highly service team. Season's Greetings!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
best dealer experience
by 11/06/2023
onThis was the best dealership experience I have had. I have bought many new cars over the 50 years I have been driving. Eric Jensen was great, very informative and absolutley no pressure. I was able to take the car home for a couple days to check it out. I will most definetly buy another new car from Eric at Wickstrom in Barrington.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
5 Star Sales Service
by 10/13/2023
onI have been in five star customer service with extensive Forbes training for over 20 years. I have to say that Jamie WOW’d me from the time I expressed interest over the internet up until I walked away with my brand new vehicle. The experience was impeccable and I am still in awe of the service I received. And can you believe I only spent a little over an hour at the dealership. You guys are amazing. If you you’re shopping for a car, go see Jamie if you’re lucky enough you’ll be able to let Denise do your paperwork. Thank you so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Car shopping made easy!
by 09/29/2023
onWe recently visited Wickstrom Auto group in Barrington, looking for a minivan. Our Salesperson, Jamie Weinberg, was great! He listened to us describe what we were looking for and found us the exact vehicle for our needs. No high pressure sales or car sale pricing games! Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Jeep Gladiator purchase
by 09/29/2023
onThis dealership is excellent. Andrew Nichols and the rest of the staff at Wickstrom are also excellent. I highly recommend them. This was one of the smoothest transactions I have ever had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Fantastic buying experience
by 09/29/2023
onIf youd like to be treated with utmost consideration and respect, and feel a genuine desire to conclude a deal at terms youre happy with, then Wickstrom in Barrington is where you should go. Our contact there, Don DiPaulo is a great listener, and we didnt have to explain multiple times what we were looking for. He got it, and worked for us to make it happen. The process was friendly, quick, and uncomplicated, and the outcome was great. We feel we made a great choice.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Jeep shopping made easy with Jamie Weinberg @ Wickstrom
by 09/27/2023
onWe just received our 2024 Jeep Sahara 4xe. This is our first purchase of a Wrangler and safety was important to us with a new driver in the family. Jamie Weinberg was great to work with as when we began exploring options, we really had no idea what model would fit our needs the best. Jamie quickly helped to eliminate the one I thought I wanted to go with and steered us toward one that would actually make us happy and more comfortable on a daily basis. We initially considered used but then he informed me of the safety overall Jeep did on the Wranglers and we could not pass these changes up; we ended up ordering a 2024. We are so happy with our purchase. Jamie made the purchase easy, something that was important to my husband as he doesn't enjoy sitting at dealerships going back and forth on all the options. The entire process took less than 30 minutes and we were out the door with our new vehicle. It's been a pleasure doing business with Wickstrom and I highly recommend working with Jamie who will give honest advice and guide you toward what will truly make you the happiest and be the best decision for yourself or your family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
MY JEEP NO. 13
by 08/21/2023
onJust took delivery of my new 2024 jeep rubicon x. what a great improvement over previous years.! The great team at wickstrom, from sales, finance, car prep, and parts service helped to make this an excellent experience. The sale pro jared nelson orchestrated the process and helped his team members to provide a 10+ experience rating. Jared and wickstrom dealership is a top notch go-to, on the ball outfit!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Caring salesmen who work with you not for themselves
by 08/20/2023
onVery professional and interested in more than just making the biggest sale
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Total VIP Experience
by 07/26/2023
onWorking with Wickstrom Auto Group was a great experience and Eric Jensen really made it wonderful all around. We told Eric the car we were looking for and our price range and in a pretty short period of time he was calling to let us know he had what we were looking for!! Then when we mentioned that our schedules were packed that particular week, he drove the car to us to see and test drive, total VIP experience! We were able to make a decision right away and within a couple of days we were driving home in our new car which wouldn’t have been possible without Eric’s help. I would highly recommend Eric Jensen and Wickstrom Auto Group to anyone who’s looking for a painless and VIP experience when buying their next car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Eric was great and we now have a New Jeep!!
by 07/26/2023
onEric Jensen from Wickstrom Jeep in Barrington was the Absolute best at helping us right away from the get go. We approached him a few months ago back in May and @ the time the jeep’s he had didn’t fit our budget criteria, but he kept working @ it and he even drove the Jeep to our house last week to test drive and as of this Monday we have a Brand New Jeep currently in our driveway. Eric and Nick his finance manager were absolutely Superb to work with and would highly recommend them to anybody.. Thanks
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments