Wickstrom Chrysler Jeep Dodge Ram

We purchased a Ford Explorer from a different dealer about 18m ago. It was a factory reconditioned vehicle which we were assured had completely resolved the issue. Wickstrom were the nearest dealer to us and when we identified an issue with the paint we were initially pleased with the support provided. Since then, this vehicle seems to have had perpetual small quality issues (seat cover not fitted correctly, window switch covers had the silver coating peel off and other similar type issues). However, although I have had the vehicle serviced only at Wickstrom since then, I have subsequently found that one of the gas bonnet struts had a fitting broken (presumably by them as it was not broken when the car was purchased and they have been the only service centre to open the bonnet). The wing mirror has also lost its settings and has to be reset every time we get into the vehicle. More importantly, the rear camera has an intermittent fault that has affected the whole series of this vehicle and the manufacturer has taken 18m to acknowledge and now find a solution that is a recall for all similar models. I took the car into Wickstrom about a month ago and Mark booked a service call but did not provide any clarification on what they proposed to do or cost. As such, my wife took our car into the dealership today and was treated like an idiot as well as charged $189 for a diagnostic checkup for a known problem that has been a problem well before our warranty period passed. I wish to warn other owners that if you happen to purchase a dud vehicle, then Wickstrom will use the opportunity to charge you at every opportunity and let you know after they do the work rather than give you the option. Rather unsurprisingly, the wing mirror issue is now worse since they ran their diagnostics than before they did (it now happens with all the seat positions rather than just the one that was previously affected!) I for one will never use them again!!