Buena Park Honda
Customer Reviews of Buena Park Honda
leasing the Honda CRV
byon 04/30/2024
every offer i received today was great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
leasing the Honda CRV
byon 04/30/2024
every offer i received today was great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Augustin is the best!
byon 04/23/2024
After two weeks of looking for cars and dealing with shady dealership after shady dealership Augustin called and he was the best. I bought a 2019 Kia soul at a fair price from an honest dealership regardless of the brand of car you’re looking for the search for a new car you won’t regret it
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Buena Park Honda is the BEST!
byon 04/09/2024
Fun dealership, personable, friendly staff that makes you feel relaxed and the experience enjoyable! No sad, intimidating faces anywhere. Leo Duran and Michelle in Finance are warm, knowledgeable and friendly. Amazing experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Easiest and quickest Dealership Experience
byon 03/15/2024
Purchased our car from Eddie, great service and eager to help. A very rare characteristic in salesman nowadays. Came in today (was our first stop) and Eddie made sure it was our only stop. Made the process so easy for my wife and I. It was the fastest decision we’ve made in a dealership. Thank you Eddie for your help on the purchase of our new family car, will definitely be recommending to friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Wonderful experience at Buena Park Honda
byon 03/12/2024
The sales representative Edward had utmost patience while working with me even towards the end of business hours. It was a very smooth and comfortable trade experience and they even took the time to help me with some issues with my trade in vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
VERY BAD experience at buena park honda service center
byon 06/22/2023
After getting my tires rotated and aligned at the service center, I noticed a tear in one of the tires just a day later. When I approached the service director, Carlos Urias, and explained the situation, he declined to open a claim or investigate the matter. He mentioned that the tires were not handled during the service and refused to consult the technicians for further investigation. I felt that he showed little willingness to assist me. Unfortunately, this experience has left me dissatisfied.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Buena Park Honda
byon 09/11/2021
They were very helpful and very accommodating. Even if we were giving them too much demands and requests, they still found time to make it happen. Thank you so much to the team (Chris, Hazel, Michelle, Steve, Alex, Francis).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 12/17/2020
My son in law and I came to Buena Park Honda on 11/23/2020. Prior to that date, we have spoken with Chase, the sales representative, on the potential deal on a Honda Odyssey and its availability. When we came Chase was all ready with the car and even took care of our trade in. I went to so many dealers but really appreciate Chase courtesy, professionalism and non-pushy attitude. Car dealer should have sales representative like Chase. I also appreciate the Asian lady sales manager (not sure of her name, possibly Evelyn) and the finance manager for making this deal as quick as it could be. All in all, we had a positive experience and totally recommend Buena Park Honda, especially Chase C.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service highly recommend
byon 05/29/2017
This was a great experience. I started working with John Buhs to get a quote on an accord hybrid touring, he was willing to match the price I got from other dealer and they can provide the color of choice for the car. The dealership is 80 miles away from my location but it worth the trip. I was helped by Chase from the same department, the process is smooth yet I have to stay there for a couple hours since the dealership is kind of busy. All the guys there are helpful to make the deal happen. I would recommend to my friend who is in the market for a honda.The outstanding customer service and the friendly staffs made this car buying experience very enjoyable & hassle free.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great overall
byon 05/04/2017
Great experience and the time frame that they told me was accurate
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 04/07/2017
I really loved the service I got! Ricky was my service consultant he was friendly and extremely helpful! I am definitely coming back to Buena Park Honda! Everyone there is welcoming !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent Customer Service
byon 03/28/2017
I would like to express my gratitude to FRED YAGHOUBI, he was very friendly, respectful and professional. We had an appointment and I arrived a little and Mr. Yaghoubi made himself available immediately. He was very helpful and took time to explain the whole process, he made the whole transaction go smoothly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
2017 Honda Accord
byon 03/18/2017
This is a review for Buena Park Honda. Mr. Tony Huynh Internet Manager made buying a new Honda painless. Tony present all available dealer installed accessories options, all extended warranties, if I wanted them. He keep all the explaining brief and concise. For those in Southern California, I recommend you go to Buena Park and look for Mr. Tony Huynh or call him directly for a painless buying experience.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Honda Service
byon 03/08/2017
I was very happy with the service department when I came in for my scheduled appointment for an oil change. I was helped right away by a service attendant. My service advisor, Eduardo Lopez was very helpful throughout the process and let me know approximately when my vehicle was ready for pickup. Overall, the service department is wonderful and prompt.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very helpful people!
byon 12/29/2016
I always get helped immediately and get explained in detail what I need to do and what is getting done to help me! Eddie is always very good at helping me when I need anything as well as the other people at service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Customer Service dealership!
byon 09/13/2016
This was hands down the easiest and fastest transaction I've ever done. Brian was super knowledgeable and easy to work with. He emailed me an internet quote, I dropped in later that afternoon, and the quoted price was exactly the same as advertised.. no haggling, no fuss, and the process out the door was streamlined. Very satisfied with my new car purchase and would buy from Buena Park Honda again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 08/22/2016
My car needed Service this pass Friday and had the pleasure to meet Eddie! I was in and out with out any problems or concerns. He was nice and friendly and explained everything I need to know since it was my first time going for Service. Thank you once again Eddie for all your help, Ill see you soon, in the next couple of months.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 08/07/2016
They always do an excellent job and go beyond and even cash my car after the oil change
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
mrs
byon 08/02/2016
Really great service representatives. Excellent ser ice.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ofelia Patriarca
byon 07/28/2016
Mark Denton was my advisor and he is very professional. Justo(driver)was very courteous and a very safe driver.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
great services
byon 07/20/2016
Called in ahead of time and went in for an oil change. Eddie helped me and was very informative with what my car needed to have done. Fast service and very helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments