Larry H. Miller Volkswagen Tucson
Customer Reviews of Larry H. Miller Volkswagen Tucson
Not Too Shabby
byon 09/24/2022
+ Nice/Professional Staff + The Water Guy + Cleanliness + Gave Me a Retired Military Bonus + No Unhidden Fees/Surprises - It Took a Bit Longer Than We Were Expecting (5 hours?) - No Valve Stem Covers?
Not Too Shabby
byon 09/24/2022
+ Nice/Professional Staff + The Water Guy + Cleanliness + Gave Me a Retired Military Bonus + No Unhidden Fees/Surprises - It Took a Bit Longer Than We Were Expecting (5 hours?) - No Valve Stem Covers?
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Outstanding service!
byon 07/12/2022
Was able to bring car in without an appointment to replace tire due to blow out. Service was no more then 2 hours. Extremely satisfied with pricing and customer service is outstanding.
Ode to Whitey
byon 03/31/2022
This dealership has excellent people who were polite and honest ! I was given a good deal at a fair price 😎
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Tough Year
byon 01/27/2022
Despite all the industry challenges of supply and staffing, we had an excellent experience with Larry Miller VW in Tucson. From the first conversation through follow up calls regarding satisfaction and any issue we were dealt with diligently, professionally, and in a way that builds trust for future relationship.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Overall a pleasant experience
byon 10/04/2021
Great service, really accommodating for first-time buy experience from a dealership and getting financing w/ options. Made accommodations to get car cleaned, serviced, and concierged through process. Was hoping to get more off the price tag but car was a hot, limited-edition item that probably would’ve been gone by next day.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Not just VW for service
byon 01/17/2021
LHM VW service offered me a competitive quote for new tires on my Nissan Pathfinder. I trust this service center with my VW Golf and VW Passat so I tried them on my Nissan for tires. Service was fast, friendly, and saved me $200 over a competitive quote for the same tire. Highly recommend Sam and Manny as service advisors.
Exceptional Service
byon 04/04/2020
I have travelled/lived up and down the West coast from Alaska, to Washington, and California; also spent time in New Mexico. While I have received good service in the other VW dealership locations, I have found the entire Service team at Volkswagen Tucson to offer the most exceptionally friendly, professional service of them all! I'm happy to be back in Tucson knowing my VW will be well taken care of!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Customer Service!
byon 03/31/2020
The staff at the Volkswagen Service center were amazing. Made me feel like they were there to help, rather than swindle me.
Edmunds
byon 03/20/2020
Great experience Volkswagen Automall. Quick efficient visit with great customer service from Manny. Thank you
The best dealership to service your Volkswagen
byon 03/19/2020
Larry H Miller Volkswagen has the best costumer service, I had own in the past years, three Volkswagen vehicles. They are the best! In Tucson Arizona, for maintenance and warranty claims service.
The Best Dealer In Tucson
byon 03/18/2020
I have 2 VWs and would think of buying at any other dealer. There service department is excellent and I can always count on them to take care of me and my wife.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Base price of used 2017 passat not bad but ...
byon 03/13/2020
Larry Miller has alot of addons for a used car that were paid for by original owner. Such as tinted window warranty $465. Nitro air in tires $165 and then get a flat fancy air is gone. Then there us a extended warranty for $3000 plus that only worth nothing.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Always great deals here!
byon 03/12/2020
We have purchased our last 3 vehicles from here and are likely continue as long as we receive great service and prices with fair negotiation.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great
byon 03/07/2020
Online tool went great felt like it cut the time in half
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Car repair
byon 03/07/2020
Car loan while car was being fixed. Mr Andrew is always polite and professional. Knows me by my first name!
Excellent !!
byon 03/06/2020
I have been a loyal customer for the last 2 years and manny always goes above and beyond!! I am a woman and never makes me feel like I have no clue what I’m talking about ( when it comes to cars :) ) But he has always made me feel comfortable in explaining my concerns and getting it done !!! Thank you MANNY for what you do
Awesome customer service!
byon 03/02/2020
I wanted to buy the 2019 Jetta R-line, I set up a date a week after I looked at the car to come by and buy it. My seller told me he has the keys already to the car and it’s gonna be mine that following Saturday. Once I got there on that Saturday some other sales person sold the car, not knowing it was reserved for me. I was pretty upset, till my seller told me to wait 5 minutes. After coming back he told me he’s gonna give me the 2020 Jetta R-line for almost the same price. I’m really satisfied with the service, the management and the seller itself. They really care about you and I’ll definitely recommend them to my friends and family. 10/10!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
LHM Fiat Service - Headlight Out
byon 03/02/2020
Thanks LHM Fiat Service for a super quick turn on replacing my headlamp and daytime running bulbs. Service is friendly, reliable and trustworthy. My Abarth has 115k miles and still purrs like a dream machine!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Recent oil change
byon 02/27/2020
I went in for my routine oil change and left pretty dissatisfied with the service at this location. The lack of communication left me in the dark while waiting for my vehicle to finish. I waited in the lobby for my vehicle to finish which was very quick. Which was great, however no one informed me that my vehicle was done. I happened to turn around and see my vehicle parked. I waited 10 more minutes to see if there maybe was something else they needed to complete. When I looked over at the desk the employees were just chatting. Finally I walked up to the desk to the associate that was supposed to be helping me and asked if my vehicle was finished. The associate replied “yeah I think so they are just washing it.” I then turned and pointed to my Jeep parked behind me and another associate said “it’s right there”. I took my paperwork and left. As I was driving home I noticed that the sticker to indicate when I am due for my next oil change was not even changed.
HONESTY
byon 02/24/2020
Im not going to lie. I love my truck. Especially here in Tucson where people do not know how to drive and will cut u off in a heartbeat. The truck runs great. What i do not like is [non-permissible content removed]. 1. I was told that my credit would only be ran once but as of 3 months later i am still receiving letters from multiple banks. 2. My truck came with one key but i was told i would receive another one soon.(3 months later no key) 3 I was told i would have lifetime oil changes. Went in this past week to find out lifetime oil changes actually meant only 3. Little things like this bother me. Although they sell AWESOME vehicles i would definitely get your PROMISES in writting when dealing with them!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Consistently good service
byon 02/23/2020
We live two hours away, but really wouldn’t take our Jetta TDI anywhere else. Andrew and crew perform great, friendly, timely service every time.
1 Comments