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Larry H. Miller Volkswagen Tucson


900 W Auto Mall Dr, Tucson, AZ 85705 (map)
Today 09:00 AM - 08:00 PM
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Dealership Sales Review

4 out of 5 starssales Rating
HONESTY
Written by Rachelle Harris on 02/24/2020

Im not going to lie. I love my truck. Especially here in Tucson where people do not know how to drive and will cut u off in a heartbeat. The truck runs great. What i do not like is [non-permissible content removed]. 1. I was told that my credit would only be ran once but as of 3 months later i am still receiving letters from multiple banks. 2. My truck came with one key but i was told i would receive another one soon.(3 months later no key) 3 I was told i would have lifetime oil changes. Went in this past week to find out lifetime oil changes actually meant only 3. Little things like this bother me. Although they sell AWESOME vehicles i would definitely get your PROMISES in writting when dealing with them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Bill Klaer on 02/25/2020
Dealer Response
Hey Rachelle. Sorry to hear about the issues you're facing. We're glad you love you vehicle so much. If you would like to reach out to me with any more concerns that you have please feel free to do so.- Bill Klaer, General Manager, (520) 829-9384
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