King Acura
Customer Reviews of King Acura
Exceptional service as always
byon 10/30/2022
This is the 6th vehicle I have purchased from King Acura and Leonard Roy there. He and Kim were very helpful once again. Jeff made it easy for me to wrap things up. Leonard is someone I would always trust to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good customer service
byon 04/01/2023
The service department technician moved quickly and professionally. I was very satisfied with the work and the service tech explained everything that was being done. Representative behind the counter was kind and efficient. Great job Edmunds King Acura service team!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Job Always!
byon 03/07/2023
Bill was very thorough and did a great job explaining the details of my service. He also got me a quote for body work to repair damage from a parking incident. Both of the ladies at the front desk are always so nice and very friendly!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
MDX service
byon 02/19/2023
Clean, professional and beat their time to complete the B1 service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Maintenance Services
byon 02/17/2023
Service was great the whole service team was very professional and efficient. Loved the car wash offered after the service visit this is a plus in my book.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
King Acura is good service
byon 11/03/2022
I went there int he evening instead of morning. They were quick and very professional. the snack were not bad either.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Exceptional service as always
byon 10/30/2022
This is the 6th vehicle I have purchased from King Acura and Leonard Roy there. He and Kim were very helpful once again. Jeff made it easy for me to wrap things up. Leonard is someone I would always trust to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
King Acura
byon 09/19/2022
I have owned several Acuras and have always used King Acura's service department. I have always, without exception, been pleased with the courteous, prompt service I received.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
CAR MAINTENANCE
byon 09/09/2022
pleasing experence
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2023 MDX
byon 08/14/2022
This was such a wonderful experience!! My salesman, Jefferson Hunt was the best hands down! He was very helpful when I asked SO many q’s at our 1st initial meeting. Very patient. He kept me informed of the arrival of my MDX & when it came in, he spent a good bit of time going over the things I wanted to know when it arrived! I would recommend Jefferson & the dealership to anyone. The GM was also very friendly and approach’s well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
good experience
byon 08/11/2022
good experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2023 Integra
byon 08/03/2022
Fantastic car, happy for my purchase at King Acura!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience
byon 06/14/2022
Easiest car-buying experience ever. Jefferson Hunt was an awesome representative and no ridiculous dealer market adjustments/markups. Thanks for such an easy transaction.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car Buying Experience
byon 04/19/2022
My experience with Jefferson Hunt was GREAT. He was extremely helpful and made the process so easy. I appreciate him and everyone that helped me at this dealership. I 100% recommend - you will not be disappointed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 04/04/2022
Service. Also, updated navigation. However, the navigation still shows 2018-2-16.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 02/28/2022
Absolutely the best in service with price & service!! They don’t rip you off like some service departments do. I definitely recommend them! Bill Cowan thank you for taking the time to give me a quote over the phone. I appreciate all your help!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Exceptional experience in every way
byon 02/07/2022
From the time I arrived everyone was pleasant and friendly. I was given a ride to shop and checked on from time to time about a ride back to dealership so I wouldn't have to wait when I needed to get back. Bill, my supervisor, was in contact with me about an additional service and the cost. He let me know exactly how long all the services would take and was accurate. He went over everything thoroughly with me after my services were completed. He was so nice and knowledgeable. Everything was top notch form beginning to end!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Review
byon 12/02/2021
I almost drove over 3 hours to another Acura dealership because of the way things went over the phone but then I realized that would be crazy so we decided to drive to Hoover and find us somebody that was kind and wanted to sell us our car. Jacob Byrd is the kind sweet gentleman that sold us our new Acura and we love it and appreciate Mr. Jacob tremendously!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Customer service
byon 11/15/2021
Got an oil change and tire rotation., service advisor let me know that my rotation was free (due to me buying tires from them). I'd totally forgotten about it. My service was fast and efficient, car was cleaned, happy customer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2012 MDX 130,000 Mile Service
byon 11/04/2021
I've always received excellent service in the 10 years I have owned the MDX. So much so, that I have bought another one. 2022 MDX Tech. I will continue to have it serviced at King Acura in Hoover, AL. Also, I am keeping the 2012 MDX as my second car. We love all the changes we see in the 2022 version.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Service
byon 10/21/2021
Service was fast and great
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
B136 Service
byon 10/05/2021
Great Dealership
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
