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Used 2018 Chrysler Pacifica LX Minivan Review

Consumer reviews

Read what other owners think about the 2018 Chrysler Pacifica LX Minivan.

Most helpful consumer reviews

5 out of 5 stars
Love it!
ChrisP,11/05/2018
LX 4dr Minivan (3.6L 6cyl 9A)
I decided that I needed to write a review since other reviews helped me when researching my vehicle purchase. I love my Pacifica. After 1.5 years of ownership I have had no problems and I am still impressed by the ride, and the fit and finish of the vehicle. I have never owned a Chrysler product prior to this and to be honest I was a little nervous about jumping into Mopar world. I’m glad that I did. We tested an Odyssey and a Sienna but we felt that the Pacifica seemed to have the same (or better) fit and finish, ride quality and options than the competition and at a lower price. Things I would change: -there are no paddle shifters or any other method to select specific gears (I live in a hilly area). -headlights: like most new cars the xenon headlights look great but the light beams are very focused and don’t do a good job of lighting the areas along the sides of the road. This is not specific to the Pacifica and all cars seem to be going this direction but I agree with consumer reports; xenon headlights stink.
5 out of 5 stars
Love love love it!
Granny van,02/03/2019
LX 4dr Minivan (3.6L 6cyl 9A)
I bought this used from a fleet with 16,000 miles on the odometer. Ive put on another 1000 miles and have nothing bad to say about this van. It looks great, drives great and I cant wait for vacation road trips!
2 out of 5 stars
Don't let the looks suck you in
Marty,10/29/2020
LX 4dr Minivan (3.6L 6cyl 9A)
Van looks good and seems to be on the leading edge of technology. We have the S package that provides blacked out trim, signature leather seats, and black carpet. But all of that is a disguise to the problems you will encounter. Van has been in the shop more times in the last year than our Nissan Quest was in the entire 10 years we owned it. Electrical/Electronics problems, power doors will open after successfully shutting, power doors will just stop and re-open for no reason. Stow away latches broke on first use. Transmission is horrible, been to dealership 3 times for that and they say that all checks out. Even admitted that they sometimes will shift hard or weird. My 90 Mustang with a shift kit and gears didn't shift this hard. Now the latest round is the Auto Start/Stop service unavailable and hood corrosion. The start/stop was due to some auxiliary battery failure. Chrysler is aware of the corrosion on the hoods but requires you to go to a dealership that has a collision/body shop. So the one 5 minutes from my house cannot perform the service. I have also noticed that the climate control sometimes doesn't blow air correctly. Meaning it will be blowing on medium fan speed on A/C even though you adjusted temp so it would slow down. Navigation system is a waste of money. It will tell you its going to take 3 times longer than it really will and will take you a route that is insane. Thank goodness we are leasing and have less than a year left.

Edmunds Summary Review of the 2018 Chrysler Pacifica LX Minivan

Pros & Cons

  • Easy to transform from people hauler to cargo transport
  • Upscale look of the interior design and materials
  • Many available convenience and luxury features
  • -around visibility is excellent
  • Second- and third-row seats aren't as roomy or comfortable as rivals'
  • Nine-speed transmission occasionally exhibits clunky or slow shifts
  • Seat padding is on the firm side


Which Pacifica does Edmunds recommend?

While there are less expensive trims available, it's not until you get to the Touring Plus that you'll find features truly helpful to the prospective minivan buyer. These include full keyless entry, power-sliding rear doors, a power liftgate and three-zone automatic climate control. If we were at the dealership lot, though, we'd plunk down a little extra for the Touring L. This is where the Pacifica's appeal really comes into play, with a power-adjustable passenger seat, heated front seats, leather upholstery and a USB port in the second row, perfect for recharging phones and tablets.

Full Edmunds Review: 2018 Chrysler Pacifica Minivan

What’s new

The L trim debuts as the new entry-level Pacifica model, and blind-spot monitoring, rear parking sensors, an upgraded Uconnect infotainment system, and newly available Apple CarPlay and Android Auto are standard across the board. Many features are now available as stand-alone options on models throughout the range, including a panoramic sunroof for the Touring L Plus and a 20-speaker audio system for the Limited. HD radio is added to the upgraded 8.4-inch touchscreen. The rear-seat Uconnect Theater system can stream video from connected Android devices, and the navigation system now comes with 4G LTE Wi-Fi connectivity.

Vehicle overview

No other vehicle can match a minivan's ability to comfortably ferry passengers and cargo. But the minivan's utilitarian design and somewhat dorky public image are equally able to put off all sorts of shoppers. For those people, we recommend taking a look at the 2018 Chrysler Pacifica.

Sure, it's still a minivan, but with a curvaceous front end and luxurious cabin, the 2018 Chrysler Pacifica is different from the others, and quite a departure from the capable yet long-in-the-tooth Town & Country it replaced last year. This is the minivan for those who crave more than just function.

Not that the Pacifica lacks the tenets that make minivans unique; after all, it's made by the company that created the modern minivan in the 1980s. In addition to a spacious cabin, roomy third row and ample cargo area, the Pacifica retains one of the Town & Country's best features: Stow 'n Go seats. Most minivans have a third row that neatly folds into the cargo pit to create a flat load floor behind the second row. The Pacifica is the only one with second-row seats that also fold into the floor. In just a few minutes, the Pacifica transforms from an eight-passenger people mover into a two-seater that easily fits 4-by-8 sheets of drywall.

We're equally impressed by the Pacifica's quality cabin appointments, especially in the top-trim Limited model. Soft-touch plastics, stitched trim and supple leather fill the interior, accenting other highlights such as an intuitive touchscreen interface and widely available rear-seat entertainment system. Light pours in through the massive dual-panel sunroof to illuminate the bright two-tone interior. And all the latest advanced driver aids are here, from blind-spot monitoring to an automated parking feature and adaptive cruise control.

There are drawbacks, of course. The nine-speed automatic is a little clunky, and many desirable features are tied to the high-end Limited model. But by and large, the 2018 Chrysler Pacifica is worth your consideration for its enviable interior design, thoughtful cargo solutions, and numerous luxury and safety features.

2018 Chrysler Pacifica models

The 2018 Chrysler Pacifica comes in six main trim levels: L, LX, Touring Plus, Touring L, Touring L Plus and Limited. The naming can be a little confusing but, as expected, the more expensive the trim level, the more standard features you get. There's also a Pacific Hybrid, which is reviewed separately.

Every Pacifica is motivated by a 3.6-liter V6 (287 horsepower, 262 pound-feet of torque) that sends power to the front wheels via a nine-speed automatic transmission. Seven-passenger seating is standard across the board, and eight-passenger seating is optional on all but the L model.

The base L trim level comes standard with 17-inch steel wheels, heated mirrors, keyless entry (for the driver door only) and ignition, a rearview camera, blind-spot monitoring, rear parking sensors, rear cross-traffic alert, dual-zone climate control, a height-adjustable driver seat, a 60/40-split folding third-row seat, a 7-inch touchscreen, Apple CarPlay and Android Auto, Bluetooth, and a six-speaker audio system with a USB port and an auxiliary jack. Tri-zone climate control is available at an additional cost.

The Pacifica LX is equipped with alloy wheels, body-colored exterior trim, a driver information display, an automatic engine stop-start system, an eight-way power driver seat (with four-way lumbar), tri-zone climate control and folding/collapsible second-row Stow 'n Go seats.

Stepping up to the Touring Plus adds automatic headlights, foglights, LED taillights, chrome exterior trim, full keyless entry, remote engine start, power-sliding rear doors, a power liftgate, automatic climate control, satellite radio and a charge-only USB port located in the front row. The 18-inch wheels can be ordered separately.

The next level up is the Touring L. Its standard features include an eight-way power passenger seat (with power lumbar), heated front seats, leather upholstery, a second-row USB port and second- and third-row retractable sunshades.

There are several packages available for the Touring L. The Alpine Sound package adds a 13-speaker audio system and an 8.4-inch touchscreen with HD radio and a third-row USB port. The Advanced SafetyTec package bundles automatic high beam control, front parking sensors, a sound-reducing windshield, automatic wipers, lane departure warning, adaptive cruise control, forward collision warning with automatic emergency braking, an automated parking system, a top-down parking camera and a larger driver information display.

Later in the model year, a navigation system will be available for the Touring Plus and Touring L. For the Touring Plus, it also adds the 8.4-inch touchscreen and its upgrades. Also available for the LX, Touring Plus and Touring L is a rear-seat entertainment system with a DVD player.

The upgraded driver info display and sound-reducing windshield are included with the Touring L Plus, along with two sunroofs (panoramic for the first two rows and an additional fixed sunroof above the third row), a heated steering wheel, heated second-row seats, ambient lighting, the 8.4-inch touchscreen, navigation and the Alpine audio system.

The Touring Plus can be equipped with the Advanced SafetyTec pack, a 20-speaker Harman Kardon sound system, and hands-free operation for the sliding rear doors and liftgate.

All Touring models can be further equipped with 18-inch wheels.

The top-dog Limited comes with 18-inch wheels, xenon headlamps, LED foglights, auto-dimming exterior and rearview mirrors, power-folding mirrors, driver memory settings, ventilated front seats, premium leather upholstery, the hands-free liftgate and sliding doors, an in-vehicle vacuum cleaner and a power-folding third-row seat.

As loaded as it is, even the Limited can be bolstered with additional features. The Advanced SafetyTec package is available here, as is an upgraded rear entertainment system. It combines the 20-speaker audio system with a Blu-ray player, dual 10-inch seatback touchscreens, an HDMI input and a household-style power outlet. Twenty-inch wheels are sold as a stand-alone option.

Available on all models is a secondary driver key that Chrysler calls KeySense. Intended for younger drivers and valets, this key starts the car is a mode that limits top speed and volume, keeps all driver aids activated and restricts user-defined satellite radio channels. The Trailer Tow Group is available on Touring Plus models and above, and it adds a four- and seven-pin wiring harness and a 2-inch hitch receiver.

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the 2017 Chrysler Pacifica (3.6L V6 | 9-speed automatic | FWD).

NOTE: Since this test was conducted, the current Pacifica has received some revisions, including standard Apple CarPlay and Android Auto. Our findings remain broadly applicable to this year's Pacifica.

Driving

7.5
By minivan standards, the Pacifica performs well. It handles better than average, with good brakes and strong acceleration. It would get a better overall performance score if it weren't for the frustrating nine-speed transmission and vague steering.

Comfort

7.5
There's a lot of comfort to be had in the Pacifica, but the seating position in the second and the third row can be a bit tight. The overly firm seat bolsters hurt the comfort score a bit, too. The ride, however, is smooth and calm.

Interior

8.5
Whether you're making the daily commute or spending a long weekend on the highway, the inside of the Pacifica is a pleasant place to be. If you're judging it strictly by the numbers, the Pacifica is marginally smaller than rivals, but it feels just as spacious as class leaders.

Utility

8.0
The Pacifica might not be the biggest vehicle in the class, but it only falls behind the leaders such as the Honda Odyssey by a few cubic feet. Stow 'n Go seating is an excellent feature, and when the seats aren't stowed, there's good storage underneath the floor.

Technology

8.0
The Chrysler Uconnect system is one of the easiest systems to use, with simple controls and an intuitive device interface. The 2018 Pacifica is preferable to the 2017 model due to the upgraded hardware, 4G LTE Wi-Fi, and addition of Apple CarPlay and Android Auto.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2018 Chrysler Pacifica in Virginia is:

$61.42 per month*
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