Used 2018 Chrysler Pacifica LX Minivan Review
Consumer reviews
Read what other owners think about the 2018 Chrysler Pacifica LX Minivan.
Most helpful consumer reviews
ChrisP,11/05/2018
LX 4dr Minivan (3.6L 6cyl 9A)
I decided that I needed to write a review since other reviews helped me when researching my vehicle purchase. I love my Pacifica. After 1.5 years of ownership I have had no problems and I am still impressed by the ride, and the fit and finish of the vehicle. I have never owned a Chrysler product prior to this and to be honest I was a little nervous about jumping into Mopar world. I’m glad that I did. We tested an Odyssey and a Sienna but we felt that the Pacifica seemed to have the same (or better) fit and finish, ride quality and options than the competition and at a lower price. Things I would change: -there are no paddle shifters or any other method to select specific gears (I live in a hilly area). -headlights: like most new cars the xenon headlights look great but the light beams are very focused and don’t do a good job of lighting the areas along the sides of the road. This is not specific to the Pacifica and all cars seem to be going this direction but I agree with consumer reports; xenon headlights stink.
Granny van,02/03/2019
LX 4dr Minivan (3.6L 6cyl 9A)
I bought this used from a fleet with 16,000 miles on the odometer. Ive put on another 1000 miles and have nothing bad to say about this van. It looks great, drives great and I cant wait for vacation road trips!
Marty,10/29/2020
LX 4dr Minivan (3.6L 6cyl 9A)
Van looks good and seems to be on the leading edge of technology. We have the S package that provides blacked out trim, signature leather seats, and black carpet. But all of that is a disguise to the problems you will encounter. Van has been in the shop more times in the last year than our Nissan Quest was in the entire 10 years we owned it. Electrical/Electronics problems, power doors will open after successfully shutting, power doors will just stop and re-open for no reason. Stow away latches broke on first use. Transmission is horrible, been to dealership 3 times for that and they say that all checks out. Even admitted that they sometimes will shift hard or weird. My 90 Mustang with a shift kit and gears didn't shift this hard. Now the latest round is the Auto Start/Stop service unavailable and hood corrosion. The start/stop was due to some auxiliary battery failure. Chrysler is aware of the corrosion on the hoods but requires you to go to a dealership that has a collision/body shop. So the one 5 minutes from my house cannot perform the service. I have also noticed that the climate control sometimes doesn't blow air correctly. Meaning it will be blowing on medium fan speed on A/C even though you adjusted temp so it would slow down. Navigation system is a waste of money. It will tell you its going to take 3 times longer than it really will and will take you a route that is insane. Thank goodness we are leasing and have less than a year left.
Edmunds Summary Review of the 2018 Chrysler Pacifica LX Minivan
Pros & Cons
- Easy to transform from people hauler to cargo transport
- Upscale look of the interior design and materials
- Many available convenience and luxury features
- -around visibility is excellent
- Second- and third-row seats aren't as roomy or comfortable as rivals'
- Nine-speed transmission occasionally exhibits clunky or slow shifts
- Seat padding is on the firm side
Which Pacifica does Edmunds recommend?
While there are less expensive trims available, it's not until you get to the Touring Plus that you'll find features truly helpful to the prospective minivan buyer. These include full keyless entry, power-sliding rear doors, a power liftgate and three-zone automatic climate control. If we were at the dealership lot, though, we'd plunk down a little extra for the Touring L. This is where the Pacifica's appeal really comes into play, with a power-adjustable passenger seat, heated front seats, leather upholstery and a USB port in the second row, perfect for recharging phones and tablets.
Full Edmunds Review: 2018 Chrysler Pacifica Minivan
Driving
7.5By minivan standards, the Pacifica performs well. It handles better than average, with good brakes and strong acceleration. It would get a better overall performance score if it weren't for the frustrating nine-speed transmission and vague steering.
Comfort
7.5There's a lot of comfort to be had in the Pacifica, but the seating position in the second and the third row can be a bit tight. The overly firm seat bolsters hurt the comfort score a bit, too. The ride, however, is smooth and calm.
Interior
8.5Whether you're making the daily commute or spending a long weekend on the highway, the inside of the Pacifica is a pleasant place to be. If you're judging it strictly by the numbers, the Pacifica is marginally smaller than rivals, but it feels just as spacious as class leaders.
Utility
8.0The Pacifica might not be the biggest vehicle in the class, but it only falls behind the leaders such as the Honda Odyssey by a few cubic feet. Stow 'n Go seating is an excellent feature, and when the seats aren't stowed, there's good storage underneath the floor.
Technology
8.0The Chrysler Uconnect system is one of the easiest systems to use, with simple controls and an intuitive device interface. The 2018 Pacifica is preferable to the 2017 model due to the upgraded hardware, 4G LTE Wi-Fi, and addition of Apple CarPlay and Android Auto.
Edmunds Insurance Estimator
The Edmunds TCO® estimated monthly insurance payment for a 2018 Chrysler Pacifica in Virginia is:
$61.42 per month*Legal