2024 Lincoln Navigator Consumer Reviews
Pricing
Premiere - $85,260 MSRP
Edmunds suggests you pay
$80,7811 for sale near you
We have a limited number of reviews for the 2024 Navigator, so we've included reviews for other years of the Navigator since its last redesign.
Decent Vehicle, Terrible Service and Support
Tim F, 04/07/2021
2021 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
71 of 76 people found this review helpful
All the hype of owning a Lincoln and the service that comes with it falls through the cracks the moment you need help. Lincoln offers to pick up your car for service to their nearest dealer. True? No, it is not true (at least in my case and I live in a populated 4 million resident metro). Lincoln stands behind their cars with great service. True? No, it is not true. Called in for service a few months ago and they said I would have to wait 6 MONTHS to be seen to fix a faulty rear seat entertainment screen on a brand new Navigator. I called Lincoln for help and they said to talk to their internal 'Lincoln Play' team. The call transfers straight to voicemail for some 3rd party company that makes the screen. Did they return my call? Nope. Never. Not once. A few months passed. I called Lincoln again for help. They said they would call the dealer. They called the dealer and the dealer said it would be a month and a half to be seen now and no, they would not pick up my vehicle as advertised. They are now calling local Ford dealers to see if they can help with some measure of hope that a Ford service department can figure out a Lincoln proprietary issue. I appreciate the willingness for the Lincoln agent to help, but his hands are tied by their dealer network not being willing to provide any level of reasonable support. Think I'm wrong? Give your local Lincoln service team a call first before you buy from them and ask how long it will take to be seen for your Lincoln. It might change your perspective on the service promised to you. Currently, I am still waiting for support on both a seat belt issue that keeps unlocking itself and a rear entertainment system that only occasionally works.
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Over Priced for what was offered.
Brosky, 08/09/2022
2022 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
10 of 10 people found this review helpful
This is my second Navigator. My first was 2018. I waited over a year and a half to get this new Black Label Model which listed for $106,485. Ride is very luxurious and a boulevard ride. Certainly not a European ride. Interior is very comfortable and well appointed. However, it seems to have been detailed with less quality than my 2018 model. Although there are a few more options offered on this model the use of those options are in a place difficult to implement. The message option if on the road is difficult to use. The trunk button is non-descript. Reading the cruise control and other buttons while driving is difficult because of the size print. The new phone call button is not simultaneous. One needs to be a Purdue Engineering school graduate to figure out all of the seat adjustments. The radio and all of its options are a challenge. Probably the biggest surprise was the 10 speed transmission. It jumps into gear and the smooth shifting is gone. In reverse the transmission makes a high pitched whine. The driver side doors are not flush. Disgraceful! Did I mention that this car listed for over $106 G’s! I don’t engineer cars but I do drive them. I know what I like and what I do not like. Quality of my unit is below average.
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2024 Lincoln Navigator for sale near you
3 of 128 listings
- Reserve 4dr SUVMSRP: $106,09550 mi away
- L Reserve 4dr SUVMSRP: $111,49550 mi away
- L Reserve 4dr SUVMSRP: $111,45050 mi away
See all 128 listings
One Year of Ownership is Enough
Al Lofton, 11/19/2022
2021 Lincoln Navigator 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
9 of 9 people found this review helpful
I bought my Navigator in September of 2021. I was trading in a GMC Acadia and looking at GMC Yukons, Cadillac Escalade, and the Navigator. I wish I hade made a different choice. Good; - Beautiful. The lights are awesome, makes the car look like a piece of art at night. - Comfortable with plenty of room for my family and dog. - Lots of modern technology. - Rides nice most of the time. Bad: - For the price, I expected a higher level vehicle on par with a BWM or Mercedes. - The technology, while plentiful, is faulty. Weird things happen all of the time like one day my radio stations were no longer saved. Another time the main control screen just didn't turn on. I had to call the company and run through an hour long reset process because the car wasn't recognizing my phone or key properly. - The radio reception stinks. I live near a major city and rarely get an HD signal. The tech told me it's the radio stations fault. Really? All of them? - The backup camera is constantly covered in water or dirt and I can't see what's behind me. Poor design. - You can't operate some of the basic functions for the heat or air conditioning without going into the touch screen. - The second row center console cup holder is on the floor level with a weak latch so every time anyone gets in, they accidentally kick it open so it's always open. - On the highway with wind, the boxy design makes the car catch all of it and it's hard to drive. - I knew this when I bought it but the gas mileage is horrible. - The service department at the dealership feels like a Ford dealer. They had excuses for lots of things I complained about and fixed nothing. This is a luxury vehicle. They sold me on picking up my car for service yet it's frequently a month wait to have it picked up so what's the point? I've had this car for a year, it's time to get rid of it. It's not worth the price.
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Upmost luxury, but terrible reliability
frustratedwithlincoln, 12/09/2022
2022 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
14 of 15 people found this review helpful
We owned a 2018 Reserve L and loved it. Recently got the 2022 Black Label L adn have had nothing but problems. Last night it would not start and had to be dragged to a dealer. We have had leaks, electrical problems, and not mechanical problems. The real kicker is this very expensive automobile can leave you stranded at any moment. Unfortunately this will be replaced with another brand very soon.
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Most comfortable suv
Minou2 , 12/01/2021
2021 Lincoln Navigator L Fleet 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
8 of 8 people found this review helpful
Pros: holds lots of people and luggage, the most comfortable and quiet ride, lots of bells and whistles. Fun to drive Cons: satellite map system commonly sends me the wrong or longest way, Lincoln doesn’t stand behind the pickup/delivery/loaner service, tires were only black for one day, not enough tint in front windows and windshield.
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