Customer Reviews of Kline Volvo Cars
30,000
byon 07/05/2023
Quick and thorough Mike Hendrickson
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
30,000
byon 07/05/2023
Quick and thorough Mike Hendrickson
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
byon 07/01/2023
I was having an issue with my XC90 a few days before heading out on a family road trip vacation. Bo Dunaski identified the problem right away, and got me in the next day to get it fixed! Excellent service, I would highly recommend Bo Dunaski and Kline Volvo Service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service from Kline, Volvo
byon 07/01/2023
Wonderful service Kline, Volvo! Mike Hendrickson went the extra mile.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Last minute service
byon 06/27/2023
Scott Muellner at Kline Volvo was able to get our XC60 in for service on short notice. We booked a summer road trip at the last minute and then remembered that our vehicle would be due for service before we returned from the trip. The vehicle service went smoothly and our Volvo was ready for the trip.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy Volvo owner
byon 06/26/2023
Easy to schedule an appt quick service and good communication while the car is there
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kline is great to work with!
byon 06/20/2023
Kline volvo is so nice to do business with. Bo Dunaski has always treated me so well and I appreciate being able to trust where I have my vehicle serviced.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Clear and prompt communication
byon 06/08/2023
Bo Dunaski was great, as are the other folks there. The costs were as described and the work was done well. Easy to work with, even when my situation was complicated!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
XC90
byon 05/26/2023
Was able to get me in right away, including changing the date of our visit to the service department
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Cracked windshield: no problem. 1st Service: great
byon 05/22/2023
Bo Dunaski did an excellent job this spring. First he referred me to Twin Cities Auto Glass for my cracked windshield and then set up the apptm for calibrating the new windshield at Kline. Everything was done perfectly. Then Bo oversaw my first service appointment for my 2022 XC90 and again everything was done perfectly and on time. Bo answered my questions about what was done and when the cabin and oil filters will be changed. If you are looking for someone you can rely on then Bo Dunaski is your man.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kline is the best!
byon 05/18/2023
Bo has been assisting me with the service of my XC60 for 12 months. He is thorough, responsive and great follow-up. I would recommend Kline and Bo to anyone.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Volvo Service
byon 05/02/2023
Scott Muellner handled our service visit very professionally, explained the work that was completed very clearly, and was pleasant to work with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2020 S90 Annual Service
byon 04/29/2023
Courtesy, knowledge , care , Efficiency Thank you Bo & Michael
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Trust my car dealership? Yes, I do!
byon 04/25/2023
Kline Volvo has serviced my vehicle since at least 2012. The level of customer service has been consistently excellent. At our most recent visit, Bo Dunaski was our advisor. As my wife and I have come to expect, he only recommended repairs that were needed. We trust Kline Volvo.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Check Engine Light
byon 04/24/2023
My cars check engine light was on. I thought it was going to be expensive. My service advisor Mike Hendrickson did not overcharge me. He always help me get my car serviced at a reasonable price. A very courteous man. Thanks for all of your help!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Trusted Dealership
byon 04/13/2023
I’ve been here for a few big services and I’ve never had any major issues. My service adviser Mike Hendrickson has always been very helpful and ensured that I get quality service and a nice loaner vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tires replaced!
byon 04/02/2023
They will work hard to get your repairs taken care of. I love that they had discounts available for customers (mailed) and applied them for the best deal. I also got to see my pot hole damage up front and personal. Very professional service. Bo was great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Easy !
byon 03/28/2023
Easy drop off/pick up. Dealership had a loaner for me. No unexpected costs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service Experience
byon 03/19/2023
Scott Muellner was helpful and informative in the service area. Great experience overall!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 03/11/2023
Great experience with service at Kline Volvo, thanks to Bo Dunaski. Efficient, informative, and helpful throughout.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Another Great Experience
byon 03/08/2023
I appreciate the advice and honesty from Mike Hendrickson, service advisor. He honestly answers my questions to concerns about my vehicle with only priority recommendations. My ‘2010 XC90 is running well. And, look forward to addressing other service recommendations Mike offered in the near future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Dedicated Service
byon 02/27/2023
As always the service was superb. This is a dependable experience I have been having for more the 25 years. Scott Muellner has provided the best possible service and support. Wonderful people servicing wonderful vehicles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Kline Volvo Cars of Maplewood is proud to have been awarded the VCUSA Retailer of Excellence Award 10 of the last 11 years (2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2020) - the only dealer in the nation to have achieved this honor! Bestowed to only a handful of Volvo dealers, the award recognizes those Volvo dealers who exceeded expectations in customer satisfaction for sales and service, achieved outstanding vehicle, parts and accessory sales, and ensured that every one of our employees met every one of Volvo's extensive training requirements.
Thank you to our customers for recognizing our continuing efforts to deliver an experience that exceeds expectations!
1 Comments