Customer Reviews of Haley Toyota
Thank You Haley Toyota
byon 07/10/2022
BJ took care of me from beginning to end in this process. He helped me feel safe and secure while exploring my options and he went above and beyond to help me secure better financing. I really appreciate the effort he put in. Without it, I don’t believe I would have gotten a better deal on my first brand new vehicle. The vehicle is exactly what I had in mind when I came to him, and thanks to his work ethic and genuine care for his customers, it is now in my driveway. I would happily send any of my friends or family his way to help them attain their dream car.
Haley Toyota the BEST!
byon 06/29/2022
Excellent customer service. Patti does incredible job of taking care of you and keeping you informed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
John Whitcomb
byon 06/27/2022
organized team work....
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Always Treated Fairly
byon 06/26/2022
I feel Haley has always treated me fairly. Even though I am a older single female, I don't feel they try to take advantage.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2 Comments
Repair
byon 06/26/2022
Quick and efficient
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
2013 Rav4
byon 06/26/2022
A comfortable place to wait Work done in a timely fashion
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
20k service
byon 06/25/2022
Timely
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Efficient
byon 06/25/2022
Easy drop off and pick up. But I think they forgot to grease the sliding doors as requested.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
My first experience with Haley Service
byon 06/25/2022
Good communication, thorough and professional work. But I did not feel right giving 5 stars based on a single experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Haley Review
byon 06/23/2022
polite friendly, empathy, and fast!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
40,000 Mile Service
byon 06/23/2022
Fast, professional service. Friendly attendants
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied Customer
byon 06/22/2022
Got appointment when I needed it. Fast efficient service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Another Great Buying Experience from Haley Toyota
byon 06/22/2022
There was no pressure whatsoever. It was a very pleasant experience. Todd was very informative but was not pushy. When the deal went into the next day, he kept me informed as to what was happening and when things finally got approved, while he was waiting for me to arrive, he got the car detailed and ready to go so I didn't spend a lot of time at the dealership when I got there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2 Comments
No need to go anywhere else, Hayley Toyota of Roanoke takes care of it all!
byon 06/21/2022
I appreciated that Keith, my salesman, and Chuck were willing and able (at almost any hour) to answer all my questions and ease my concerns either via pleasant phone conversations or through emails. Their going the extra mile really did leave me with a positive buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
oil change
byon 06/19/2022
Dealership was clean
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Have a nice day
byon 06/18/2022
Service advisor was very good and made sure i understood that there was a recall and informed about battery.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Great experience with Nice employees who were helpful
byon 06/18/2022
Nice people. Easy to work with - love the wait area - nice friendly place
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great place!
byon 06/18/2022
Great place to relax while cars are in service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Professional and On Time!!!
byon 06/17/2022
Jaymie goes above and beyond for the customer! She is efficient and listens to what the customer is looking for! She is AMAZING!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Fast and friendly
byon 06/17/2022
Fast, friendly and always courteous and easy to deal with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tacoma
byon 06/16/2022
Ease of in and out for service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
2 Comments
Always Great Service!!
byon 06/16/2022
It was the first time I came out without a bill! I had coverage for the oil change, the inspection and rotation of tires was free!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
No matter what type of vehicle you’re looking for, Toyota has a wide range of vehicles from affordable commuters, like the Toyota Corolla, to even high-performance pickup trucks like the Toyota Tundra. For even more choices, we also carry a wide range of used vehicles.
Beyond car sales, we are a full-service dealership. After you pick the car that’s right for you, our team will help you get approved for financing and find a payment plan that works for your budget. Our dealership also has a fully staffed service department with Toyota certified technicians that will be able to keep your car running just like new.
Conveniently located at 1530 Courtland Road NE, Roanoke, VA, Haley Toyota of Roanoke is here to meet all of your car-buying needs, and we would love to welcome you to our store. Come and see us at your earliest convenience, and we can get you behind the wheel for a test drive!
1 Comments