Customer Reviews of Bryan Easler Toyota
The bomb
byon 04/14/2023
Jeremiah is the greatest salesman.. knows a lot about the vehicles and will do anything to get it right
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Always fast and easy!!
byon 12/28/2023
Got an oil change.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service dept.
byon 11/17/2023
Showed up unannounced for our 2018 Camry xse. 70000 mile service. In and out in less than an hour. Including 4 new michelins. We've been servicing there since we bought the car 4 years ago. Their service advisor and techs are excellent.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick and easy
byon 11/14/2023
I expected to wait forever as a walk in, but the turn over was very quick. Everyone I dealt with was friendly and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 11/02/2023
Service completed as promised
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Unprofessional dealership
byon 09/01/2023
I requested a quote on a new vehicle through the Bryan Easler Toyota website. The exact email response I received from Dave Williams was, "John, we have awd Rav4's inbound for $32,480. Come drive one." Every other dealer I have requested a quote from has provided me with a detailed spec sheet and details on the pricing. Dave's unprofessional, one line quote told me nothing about the features or colors of his "inbound" Rav4's or the timing of when they would be available. Furthermore, when I called up to the dealership to get an email address to forward this "quote" to so they could see how little effort was put into it, no one would provide an email address for management. What's worse is that Dave sees nothing wrong with the "quote" he provided. Customers deserve better. I deserve better.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Awesome service
byon 07/09/2023
Very friendly ,the service department is very good and fast considering the amount of vehicles they service in a day . I’ve been a customer for over 10 years
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Top notch service!
byon 05/16/2023
We came in for an oil change and routine service on my Tundra. We were in and out within an hour. The staff is very nice and are always ready to answer any questions I have
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
The bomb
byon 04/14/2023
Jeremiah is the greatest salesman.. knows a lot about the vehicles and will do anything to get it right
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Gene's Toyota
byon 04/01/2023
Easler's service department is tops! We have been service customers since early 2008.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick and Easy
byon 03/18/2023
I arrived at my appointment and was checked in quickly. I barely had time to settle in with my book, and they were calling me because they were done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
BUYERS BEWARE! SAVE YOURSELF THE HASSLE
byon 02/26/2023
BUYERS PLEASE BEWARE! THIS BUSINESS DISCRIMINATES, CHEATS AND LIES! WORST MOST HORRIBLE EXPERIENCE WE HAVE EVER HAD PURCHASING A NEW VEHICLE! This dealership adamantly (illegally denied us the right to apply for a loan) to intentionally crook us out of a $500 rebate and lied about fixing damage that was on the new truck prior to purchasing as well. They never replied to the GENERAL ATTORNEY’S office complaint! They replied to BBB with lies. Stating we did not even mention the rebate until over a month after purchase. Never mentioned the damage they promised to repair was never met. VERY UNDERHANDED DISHONEST PEOPLE!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Who could ask for anything more?
byon 01/22/2023
We bought a hybrid Corolla from Lee Warren last week. We got a really fair deal and Mr. Warren was very knowledgeable about the the product. It was a no brainer. Why would you buy any where else? Toyota is the bench mark of all the brands. I asked for it and got it, Toyota! Love the fuel mileage. Thanks to Bryan Easler Toyota, the family owned dealer that treats you right.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Smooth Sailing
byon 01/14/2023
Lee Warren and Brian Easler Toyota have always been straight up and forward. There are no games to be played with pricing or anything else and they bend over backwards to please their customers. Because the vehicle that interested us was in stock at another Toyota dealership in an adjacent county, we could have purchased then and there. But, because Lee Warren and Brian Easler have consistently provided honest service, we told them what interested us and in, literally, two days they obtained a vehicle for us. We couldn’t be happier with this dealership and Lee Warren.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service!
byon 01/13/2023
Another great service experience with Bryan Easler Toyota. Always courteous, concerned and thorough. Timely too.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent, trustworthy service
byon 01/12/2023
My son-in-law from Florida needed service on his Prius, so he went to Bryan-Easler. He expected to pay over $300. The service rep said he didn't need any of the things he thought he needed (including tires), and his bill came to less than $40!! On my personal car I trust them completely to only do whatever is needed. I am a trained mechanic, so I know what they are doing, and they are right-on! Everything necessary, nothing more. Perfect. Best service center I have ever dealt with in my 60+ years of owning cars.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
BEST in WNC
byon 11/20/2022
There are many reasons why I drive the 30 minutes from Asheville to Hendersonville and pass another Toyota dealership along the way: Friendliness, genuine, concerns are listened to and addressed (not dismissed as the AVL dealership does), and of course top notch mechanics!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Above and Beyond
byon 11/07/2022
Service staff are wonderful. Worked our van into schedule and completed service in 24 hours to include the state inspection. Bridgette and others very kind and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Super Service
byon 10/28/2022
Service Department is great! Everyone is nice and the techs genuinely have your best interest.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Super great dealer
byon 10/12/2022
Had a great experience with Logan in sales. Ive never had such a quick and smooth time buying a car. It really is amazing there. 10/10 recommend
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Poor service department
byon 08/06/2021
After all the issues I’ve had with the service department (poor workmanship) as in missing 4 out of 7 bolts on skid plates during oil changes, marking paperwork that fluids were topped off and were not are just few examples ( don’t think I will be back for any service)
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Very disappointed
byon 02/10/2020
I was given a $700.00 to $800. estimate and had a 4:30 appointment to pick the car up. They closed early and did not even call to let me know this (I was traveling from Asheville) when I arrived the bill was $1734.00. All the dash lights came on within 24 hours and then they gave me an addition estimate of $475.00 on work that was supposedly already done. Unethical business practices and unskilled mechanics. I was just getting ready to purchase a new car from them! Received lip service at best from their service manager.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!