Lia Nissan of Colonie
Customer Reviews of Lia Nissan of Colonie
Review of experience
byon 03/02/2024
Upfront and honest with sales and service. No game playing and willing to work with you.
Review of experience
byon 03/02/2024
Upfront and honest with sales and service. No game playing and willing to work with you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
On time
byon 02/21/2024
Once again, Brian Casey was right. My service was completed on time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Customer Sales Service
byon 02/02/2024
I've been a customer of Lia Nissan for over 15 years. Both the sales and service department are excellent in terms of customer care, information, and value. I recently worked with Robert to turn in my lease and start a new one. He was very knowledgeable, friendly, and listened to my car needs. I highly recommend this dealership and working with Robert!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service
byon 01/31/2024
Dustin Rose provided me top notch service when I needed a fix on my truck that was under warranty. He was professional and helpful. There was nothing he could have done any better.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Brian Casey
byon 01/26/2024
Quick and fast service and honesty
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 01/16/2024
Worked with Ryan to get my car taken care of in a timely manner. He was supportive and was able to keep me updated in a timely manner!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
!
byon 01/06/2024
It Was A Great & Fast Experience !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 12/30/2023
Took my parents car in for an oil change and Dustin Rose was wonderful! Friendly and knowledgeable, great experience overall.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Des
byon 12/27/2023
Dustin Rowe very professional and knowledgeable
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car repair
byon 12/07/2023
Thank you for a good, fast service. Staff is also very welcoming
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 12/01/2023
Bryan helped me out with my issues in such a professional and courteous manner, thank you for making it such an easy going experience. I am so happy I come to this location everyone is always attentive, and kind.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best car shopping experience to date
byon 11/30/2022
Excellent inventory, pricing, and service. Everyone we dealt with was knowledgeable, friendly, professional, and honest. Would definitely recommend them to anyone in the market for a new or used vehicle. Best car shopping experience to date.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Sales Rep
byon 08/24/2020
My friend and I neede to each buy a new car. My first at age 65. Anthony Giles was our sales consultant. He was excellent! He took his time with both of us to make sure we each got the car we wanted. He went out of his way to make us both comfortable with the entire process. When we picked up our cars he made sure we each knew how to use all the features. When I buy another car I will come back to this dealership and ask for Anthony!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 09/16/2019
John Attanasio was excellent. Was very knowledgeable about vehicles and not pushy at all. Gave us every option for vehicles we were interested in. I would recommend John and Lia Nissan to anyone
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Lia Nissan of Colonie Service Review
byon 09/15/2019
Curtis Leach was the service advisor. Courteous and the service team kept me updated on progress of the service performed. Tasks completed included regular systems checks, oil change, and brake fluid flush.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 09/13/2019
Hit a pot hole and destroyed my tire. Lia honored my roadside warranty and replaced my tire for free. Fast and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent sales rep
byon 09/06/2019
We have been dealing with Lia Nissan since 1997. Our sales consultant was Michael DiGioia and he was very patient with us as we were trying to make our decision on our choice vehicle. He gave us his input on the vehicles but never put any pressure on us. Great job Mike!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Simoniz review
byon 05/23/2019
Excellent top glass coat was installed. It was rubbed in using a small sponge in the interior and exterior. Everything glides right off the vehicle and nothing sticks. Really good work, less trips to the car wash I’m loving it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2018 Rogue Service
byon 05/20/2019
Recently had my Rogue serviced at Lia Nissan Colonie. The Service Rep. (M. Sankar) was very professional, knowledgeable and courteous. The service included routine maintenance as well as warranty work. I had arrived at Lia at the appointed time and was taken right in without waiting. The work was completed at the scheduled time. The service experience was actually very pleasant.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fantastic car leasing experience
byon 05/02/2019
I came into Lia Nissan not knowing what I wanted just that they would buy my car back for more then itâs Kelley blue book value. I was invited to this event and had the pleasure to meet with John Attantanios. He convinced me that upgrading my vehicle wouldnât take too long and took the time to find the vehicle that I wanted and color that I like. He gave me a tour of the vehicle and a rundown of its features and connected my phone to the car. I never used a remote car starter so he showed me how it works for Nissan Rogue 2019. I was so happy with this lease purchase and had a good time there including lunch and breakfast.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thank you Tom Sinkora
byon 05/02/2019
Tom, I cannot Thankyou for the service provided to me and my 2017 Nissan Rouge. Christine (Service Advisor) was fantastic from the time she was writing up my order to the time I picked my vehicle up. What an asset tLua Nissan she is. Christina kept me informed of what was happened the day I brought the car in for service and she called me with a status when she told me she was going to call and the day I was picking up the car, she personally washed and dried the car! She went above and beyond in every way. Mark (Forman), he was very informative and I felt very comfortable with what was explained to me as far as the problem. He told me it would be about 3 weeks for it to be repaired and it was just shy of that. My vehicle was returned to me in the same condition as when I brought it in with, eiththe exception of the "Cargo Covet" which was missing. Kiddos to Mark for a job well done! Tom, I want to THANKYOU for: 1. Stopping to talk to me asking what service(s) I was in for and checking on it. You were showing some genuine care! 2. Inquiring about my previous issue regarding the sunroof and making sure there was a level of satisfaction 3. When identified that the Cargo Covet was missing, you without hesitation said a new one would be ordered. Tom, I also am a Custumer Service Manager and feel very strong about how important it is to try our best to "satisfy" the customer without having a negative effect on the company. You certainly met my expectations and always have. You are a positive leader and role model for your staff. All 3 of these employees mentioned are an asset to Lia Nissan and should be commended for a " job well done"!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments