Feldman Hyundai
Customer Reviews of Feldman Hyundai
HORRIBLE CUSTOMER SERVICE
byon 03/02/2016
NEVER purchase a warranty from Mimi! She is incredibly rude and disrespectful! Will not return your phone calls and hates doing her job! I had to physically go up to the dealership 5 times to get her to finally do her job! Horrible customer service! I recommend you go elsewhere!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Game Players
byon 02/25/2016
Went in to trade my 2011 Sonata for 2016. Gave a very reasonable trade in value and then started playing games on new car numbers. Needless to say, I choose to pick a new dealership that gave me an even better trade in on another brand and model with a lot more extras for less money. Very disappointed in their salesmanship and customer service. I do like the service department a lot and have used them exclusively for years.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Great Service!!
byon 01/09/2015
From the initial sale to my first service Feldman Hyundai has exceeded every expectation! Justin is a great sales person!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ian Seaford Pontiac Grand Prix
byon 12/05/2014
Ian Seaford did a great job of helping me get what i needed and for a reasonable price. took care of all my needs and was very helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Car buying experience of my life.
byon 12/03/2014
Justin Seaford came highly recommended by a friend and I can honestly say he did a great job for us. I called him and told him what car I wanted, he delivered it with the paper work the next day. My wife loves her new Elantra GT and I think a new Santa Fe is in our near future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
new car purchase
byon 09/02/2014
Justin S was extremely professional, excellent customer service from all the Feldman staff as well. My Hyundai Sonata is awesome. I would definitely purchase from this dealership again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ex-Audi/Lexus owner
byon 08/22/2014
Love my 2015 Genesis and the entire purchase experience was world class... better than I have received at Lexus or Audi (which were great). Justin S demonstrated an extremely high level of professionalism and service from initial contact through delivery.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Positive Experience
byon 06/30/2014
Our salesman, Ian S., was helpful in determining what we wanted and needed in a new car. We did not feel pressured to purchase a car. He found a vehicle in inventory that was equipped the way we wanted it and with a few extra bells and whistles. We are extremely satisfied with our purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Used Car Purchase
byon 05/08/2014
Sales person CS was very personable, professional this made the used auto purchase easy and a pleasant experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing Service and Very Knowledgeable
byon 05/07/2014
I had a great experience here. I felt very relaxed and not rushed to make a decision. I was given time to talk it over with my fiancee about everything. My sales guy was Chris S and boy what a experience. He answerd all my questions and concerns and also went over all possible options. Overall a great experience hell even Jason S gets high recommendation for helping me out with the final stuff. I will recommend this dealership to all my friends and family. When the time comes to renew my lease or buy I will be back to Feldman Hyundai.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Low-Pressure Sales Approach, Great Follow-Up
byon 04/30/2014
I worked with Graham C on the purchase of my 1st brand new vehicle. I knew what I wanted, but needed to go over all of the options available on what they had available in the previous model year. Graham gave me a great price on the car that I've always wanted - so much so that I didn't even bother negotiating! I opted to extend the bumper to bumper coverage, and the car was still in my price range. The Sales Manager Steven was super helpful, their follow-up was on point, they let me do an overnight test drive... these guys are great! (Shhh- I work client retention for a competing auto dealership... and I'd recommend these guys to anyone!)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Treatment
byon 01/27/2014
The salesman, Doug, and the finance man went out of their way to make me happy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
And I was losing all hope with dealerships!
byon 01/06/2014
Typically buying a car from a dealership has been a painful experience for me to say the least. I finally found a place where I didnt need to try to negotiate for several hours or play any of the other old silly games all day. They were quick and very open and honest with everything. I have already recommended all my family and friends here and suggest you do the same!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Nice place
byon 12/27/2013
I am new to the area so I didn't really know where to go when my car died on me. I found Feldman Hyundai, they aren't too far from my work. I went in and worked with Yasmin, she really helped out and looked out for my interest. Which I was nervous about, since this was the first time I bought a car on my own. I couldn't be happier, I am sure the car Yasmin sold me will last a while but when it is time for a new one, I will head to Feldman Hyundai.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes