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Crown Chrysler Dodge Jeep Ram of Chattanooga

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Customer Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

5.0
Overall Rating
5 out of 5 stars(324)
Recommend: Yes (9) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

No hassle / No pressure / Walk away if it’s not what you want 👍🏼

by Miguel Alcantara Sr on 04/27/2024

To be completely honest about my experience at Crown is that this dealer has had a bad reputation as long as I can remember. Most people I know chose to shop either in Ringgold GA. or Mountain View in Ga. However neither one of those two dealer treated me like my choices and my budget mattered. I walked away from the other two disgusted. So I ended up at Crown Chattanooga….the one dealer I swore not ever purchase anything from them. I looked at a Jeep Wrangler and this young kit “Malik” walked up to my son and I and said hello. We asked a few questions and he answered them well.We took the Jeep for a ride and I had him run the numbers for me. I wasn’t happy with the results and he allowed me to walk away with a handshake. No pressure. “We will keep our eyes open for what you’re looking for and contact you if we find anything we might think you like in the price range you’re looking for” I must have looked at a dozen Jeeps the next Saturday and on my way home I get a text from Crown about a one owner 2019 Wrangler Unlimited Sport with only 51,000 miles with the power rain warranty still in place. They had sent me several Jeeps through the week and veto them all. But I humored them by stopping by to look at it anyways on my way home. My son and I gave it the look over, test drove it and we both conquered. “This is the best Jeep we have seen so far Dad. Is in excellent shape and well cared for” So I purchased one of the nicest Jeep I had seen on the market for the right price. “Malik” may be young, but he was honest and upfront with everything I threw at him. So….take my word for it and give Crown Chattanooga a shot 👍🏼 Had the interest rates been lower than today….I would have come out of there with a brand new Rubicon.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
324 Reviews
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5 out of 5 starssales Rating

No hassle / No pressure / Walk away if it’s not what you want 👍🏼

by Miguel Alcantara Sr on 04/27/2024

To be completely honest about my experience at Crown is that this dealer has had a bad reputation as long as I can remember. Most people I know chose to shop either in Ringgold GA. or Mountain View in Ga. However neither one of those two dealer treated me like my choices and my budget mattered. I walked away from the other two disgusted. So I ended up at Crown Chattanooga….the one dealer I swore not ever purchase anything from them. I looked at a Jeep Wrangler and this young kit “Malik” walked up to my son and I and said hello. We asked a few questions and he answered them well.We took the Jeep for a ride and I had him run the numbers for me. I wasn’t happy with the results and he allowed me to walk away with a handshake. No pressure. “We will keep our eyes open for what you’re looking for and contact you if we find anything we might think you like in the price range you’re looking for” I must have looked at a dozen Jeeps the next Saturday and on my way home I get a text from Crown about a one owner 2019 Wrangler Unlimited Sport with only 51,000 miles with the power rain warranty still in place. They had sent me several Jeeps through the week and veto them all. But I humored them by stopping by to look at it anyways on my way home. My son and I gave it the look over, test drove it and we both conquered. “This is the best Jeep we have seen so far Dad. Is in excellent shape and well cared for” So I purchased one of the nicest Jeep I had seen on the market for the right price. “Malik” may be young, but he was honest and upfront with everything I threw at him. So….take my word for it and give Crown Chattanooga a shot 👍🏼 Had the interest rates been lower than today….I would have come out of there with a brand new Rubicon.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Good experience

by J on 04/26/2024

Overall good experience, i got the truck i wanted for 3 years now. The prices came down so it was time to start looking and Stacey found what i wanted and brought it to the dealership for me to view. I am satisfied with it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best car buying experience ever.

by Jarrod Johnson on 04/15/2024

Bryan Glasscock and the team at Crown really took care of me. There was zero pressure, Bryan took care of my needs and made sure I was comfortable with the entire process. I highly recommend Crown and especially Bryan Glasscock.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing Place

by Eddie Mercado on 03/20/2024

Stacy McNeely Was amazing and made my purchase painless. Very happy with the total care of I got.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Gabe is the best!

by Heather on 02/27/2024

Gabe Jones helped us with our new car and provided an amazing experience that we didn't expect to get shopping for a car! It was quick, transparent, and......almost kind of fun! If you need anything car related see him for sure!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Jacob at Crown

by Evergreen on 08/31/2023

Jacob was extremely helpful in helping me purchase a Pacifica for my business. It is the 2nd one we have gotten from him and both times made the process easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Go See Bailey Wade!

by Alex on 02/26/2023

We had the best experience at Crown Chattanooga! Bailey Wade found us exactly what we were looking for. Excellent customer service. Friendly, knowledgeable… can’t say enough about how great our experience was. We highly recommend Bailey and Crown Chattanooga to everyone that complements our new Jeep.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Wow!

by Hunt on 12/29/2022

Terry Robey was very friendly and was extremely helpful. He had a smile on his face and made the process so easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent service

by MLoper on 11/27/2022

I recently purchased a 2023 jeep grand Cherokee Limited from Jacob Buckner and I have to say this was one of the easiest car buying experiences that I have gone through. I have purchased many cars over the years and Jacob went above and beyond. He made the process easy and even traveled to another location to get my car (that location was over 30 minutes away). If you’re looking for a new or used car, I would definitely contact Jacob. He has even followed up many times during the last few days checking in and making sure that the car satisfied my needs. I can definitely recommend him as a sales person.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Purchase of Gladiator

by Johnny on 12/29/2020

My car buying experience with Lance Brown was excellent. He answered all of my questions before I could even ask them. Could not have been happier leaving.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2021 RAM Laramie

by Dan Watson on 12/28/2020

Very happy with my new truck. I ordered it custom-built and surprisingly, it took less than three weeks to be delivered. The V6 has plenty of power for my needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great salesmen

by Lance brown Ian hill on 12/23/2020

Very satisfied with the too salesmen that help me and my wife they were also very helpful with the purchase of our new 2021 ram 1500 the took the time to show us several vehicles and all the specs. And I will tell all my friend and family that looking for a Dodge cars 💯

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent Sales Experience

by Rick S on 12/22/2020

Terry Robey was excellent to work with through the sales process. He not only listened to my wants but made sure he fulfilled my needs with both vehicle size and price. I would recommend him and the staff at Crown to anyone looking to purchase a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Outstanding and genuine service

by Andrew Provence on 12/22/2020

Josh Blackburn was our salesman in the purchase of our grand Cherokee overland. His approach was genuine and most helpful. I truly enjoyed doing business with Josh and his sales manager, Lee.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Leather upgrade

by Joel on 12/19/2020

Dusty was great to work with. Kept me updated on progress.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Jeep trade-in

by Jennifer Jones on 12/16/2020

When I arrived at the dealership, Mr. Rodney Singleton greeted me as if he was expecting me. He made me feel very comfortable after I finally let my guard down which resulted in trading my 2018 Jeep Cherokee for a 2021 Jeep Cherokee.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Johnny

by Johnny on 12/16/2020

lance brown, was very informative; he help me make my decision to be an easy one

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience

by Excellent on 12/14/2020

I’m a repeat customer at Crown Cars of Chattanooga and for a good reason. They treat you like royalty even if you were buying a $7000 used car. My salesman Josh was friendly and he and the staff worked very hard with me to get me where I needed to be and get the vehicle I wanted. I’d highly recommend Crown Cars

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

My opinion

by Service on 12/13/2020

Car Shield caused the delay in my car being repaired in a timely manner. The service rep.Kat Cole did a great job dealing with Car Shield and getting the job done. She kept me informed of all the problems with Car Shield

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Carole Long on 12/10/2020

Jason Maneke met me when I arrived for appointment. He is very courteous, he answered my questions, and returned car in a timely manner. I appreciate the Covid precautions. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Oil change

by Oil change on 12/10/2020

Dusty Angland was very pleasant and provided me with all the information I inquired about. Dusty also kept me up to date on the progress of the service I was getting on my Van.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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