Customer Reviews of Napleton's River Oaks Chrysler Dodge Jeep Ram
New car sales
byon 09/28/2022
Amazing service! I was able to purchase my car in 2 hours. The process was seemless.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New car sales
byon 09/28/2022
Amazing service! I was able to purchase my car in 2 hours. The process was seemless.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Roberto Ortega and GM Mo
byon 09/02/2022
I had some problems with my vehicle and took it to Napleton Dodge. The results from the service assessment left me needing a lot of work. I had received diagnostic results from two other shops. Napleton returned with better news but still it was more affordable for me to move into a different vehicle. Mo and Roberto found me a 2020 Cherokee fully loaded and with a note that was “my number “. Also I have damaged credit! They did it. Thank you guys!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best sales and service in the Midwest
byon 06/11/2022
I had a great experience once again. This is the third vehicle I have purchased from Napelton and each time the experience was better.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchased a 2021 Chrysler Pacifica
byon 05/29/2022
My wife and I were thoroughly pleased with our experience at Napleton’s River Oaks Chrysler. We were shopping for a used Chrysler Pacifica. We found one we wanted at another dealership but it wouldn’t be ready for a couple days. I saw Napleton’s had one advertised on line and we decided to make the drive to check it out. We live an hour away in Michigan City, Indiana. Roberto Cortez was the sales person who worked with us. He was very pleasant and courteous. He worked with us on our trade and financing to get the payment where we needed to be. We ended up purchasing the van and the entire process went smoothly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience
byon 05/23/2022
Had a great experience with the dealership and staff. Worked directly with Roberto Cortez and Roberto Ortega and could not have asked for better sales reps. Happy with my choice to visit this dealership. Great atmosphere, great deals, low pressure sales experience, and just over all good people. Would buy from them again in a heartbeat. Thanks guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great salesperson!
byon 05/05/2022
Sundae was very kind and thorough with her sale. She made sure we left happy with our purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Delaership
byon 03/17/2022
I found the sales team beyond helpful in purchasing my 2022 Jeep Grand Cherokee. Incredibly helpful in weighing on the model and working hard to change out the rims in a very stressed supply chain. Very responsive and delivered the vehicle door to door in pristine condition. In the world of Chrysler dealerships they are the absolute best.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The Best!
byon 03/15/2022
Easy and seamless as always! This is my 5th vehicle purchase with Napleton River Oaks. I always go back to Pat and Mo for the best service, best experience, and best value.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 01/21/2022
JT helped me, my wife and our 1 year old daughter get a new 2021 Pacifica. Couldn’t of asked for better service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Stellar service
byon 01/20/2022
I have purchased 2 vehicles at Naptleton River Oaks. The buying process is quick, easy, and professional. I can’t recommend them any more highly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchased vehicle
byon 01/08/2022
Excellent service I will highly recommend Sundae Hernderson for your next car purchase
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase of a Jeep Cherokee
byon 12/23/2021
Ed Sanders was very professional and knowledgeable about all of the vehicles that I was interested in purchasing
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Napleton River Oaks
byon 10/18/2021
The sales rep Sundae was very informative and professional. She followed up to see what my concerns/ status of a purchase. I would recommend her to make a purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
New Truck Purchase
byon 07/25/2021
The best vehicle buying experience I have ever had. The General Manager/Salesman could not have been more helpful in my purchase of a 2022 Ram 1500 Limited 10th Anniversary Edition They were awesome and I would give them 10+ stars!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing customer service!
byon 02/27/2021
Amazing customer service! Sergio and Cody were able to get me into my DREAM car! With a little bit of searching, they were able to get the exact Wrangler I wanted! Kept me updated throughout the whole process! They made it so easy & quick! I couldn’t be happier! Thanks again!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Jeep Grand Cherokee Trailhawk
byon 01/24/2021
My husband bought a car from Napleton river oaks jeep and our salesman Gator was awesome. Hassle free and professional. Our family’s four car purchased from this dealership. My son and I and this is my husbands second. Great job
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car Buying Experience
byon 01/16/2021
Bob Gatelis Is an outstanding salesman who is also personable, honest and very thorough. He made the car buying experience easy. Much thanks to Gator!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied Customer
byon 12/13/2020
Helpful & fair.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2019 Dodge Durango GT Plus
byon 11/29/2020
Great purchase experience. My sales person Roberto Ortega was all business with none of the games.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very helpful and trustworthy
byon 07/30/2020
I had a challenging situation to figure out with a car and patrick and team talked me through everything and helped me navigate it. They had my best interests at heart and really cared. Great team there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car Buying Experience
byon 02/13/2020
NAPLETON'S RIVER OAKS CHRYSLER JEEP DODGE has wonderful customer service. From the management-Mo, sales-Patrick, financing-Cody, they were all awesome and made my experience great! Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in.
1 Comments