Len Stoler Chevrolet
Customer Reviews of Len Stoler Chevrolet
Excellent service
byon 04/28/2024
The staff had me test drive the vehicle I was interested in. Once I was set on buying the vehicle, the process was quick but informative.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 04/28/2024
The staff had me test drive the vehicle I was interested in. Once I was set on buying the vehicle, the process was quick but informative.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Truck shopper in central MD
byon 03/22/2024
Dealership and sales people really wanted to sell me a truck and we’re not pushy. After initial ‘tire kicking’ visit they made contact. Then 2 days later, when I was at another dealership with anticipation to buy and decided not, LenStoler phoned me as follow up and sent a carrier to pick me up and bring me to Stoler.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Almost Perfect
byon 01/24/2024
My service advisor David was great as always. The service was completed in a timely fashion. My only issue was that the tech let me leave with the check engine light on. David got me back in within the hour. It was a simple fix, a clip had come loose.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Extremely Disappointed
byon 03/19/2023
So working on my deal for a used truck, we played the game of back and forth on the price. My final offer was $1,145.00 less than there offer. They were throwing in a $2000.00 extra warranty I was told. I responded by saying I didn't want the warranty just give me the deal I wanted. They came back with dropping the price by $145.00, still $1000.00 over my offer and they took the $2000.00 warranty out of the offer. So I guess the $2000.00 warranty was really only worth $145.00. Very disappointing in the way that they must seem to think people are stupid.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Fees totaled almost $3500
byon 03/23/2021
We expected a great experience based on several other reviews. We were shocked when they brought out their offer, which included a $500 doc fee, a $1500 "reconditioning" fee, and an additional $1300 to certify a vehicle that was advertised as certified used vehicle. We were offended by the misleading price on the car, which was fair until all of the fees were added. It was also a huge waste of our time, since we drove 3 hours round trip after work on a work day. They lost a guaranteed sale because we really loved the car and came prepared to pay for it and drive it off the lot.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
A Very Happy Customer
byon 07/22/2019
I purchased my first new car in 23 yrs. on April 27, 2019. Sharon was such a joy to work with. She was very busy that day helping two other customers. I didn't feel pressured or rushed into making this purchase. Thank you so much Sharon. I also want to thank Ray, Lee and Barry for all your help. I love my new Equinox.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
worth the effort
byon 05/05/2019
We contacted Sharon Graves again after needing another vehicle for a son who had his vehicle damaged by another person. We were looking for a certain type of vehicle and she put forth a great effort but was not able to find us one in our price range but didn't forget us either. I would recommend her and Len Stoler for future purchases.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
wonderful experience
byon 04/25/2019
This is the 4th vehicle we have bought here in 4 years and third time we have been taken care of by Sharon Graves. She always finds us the right vehicle and looks out for our best interest. Also spoke to Rhonda in service and even though we have not had service here she is available to answer questions. Ray also made sure we were taken care of and felt welcome.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
you suck
byon 03/17/2019
will not contact you when they tell you will not help with nothing they should not rip you off like they do i will walk before i buy a car from them they should fire all staff and hire nice people to help sell cars and trucks bill
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Smoothest car buying experience we've ever had!
byon 12/10/2018
Everything about our experience at Len Stoler Chevrolet was first class! Barry, Ray, Sharon and Lee all took care of us from start to finish and made us feel like a part of the Len Stoler family. This was the smoothest car buying experiences we've ever had. Cannot recommend them enough to anyone looking for a Chevy - new or used!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience
byon 07/07/2017
My sales professional, Sharon Graves, made car buying a most pleasant and comfortable experience. Her knowledge and direction enabled me to find exactly what I wanted, at an affordable price. The whole car buying process, from sales to finance, was professional, comfortable and totally satisfactory. D Gaither
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Bad experience
byon 12/06/2016
Went in to purchase a vehicle with the intent to start negotiations with what edmonds.com price listed and this dealership lost a easy sale as they would not negotiate more than less of 1%. I had No trade in, preapproved credit with check in hand. Len Stoler Chevrolet should be embarrassed
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Great Experience
byon 05/16/2016
Sharon was so nice to work with in getting our new car. She was very knowledge about the car from the tires to the motor. She was the best auto sales person that my husband and I have dealt with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best truck buying experience I could have
byon 04/05/2016
Sharon was an absolute joy to work with for my first truck buying experience. She was kind and very helpful. I will be a life long customer of Len Stoler, everyone that works there is very professional and fair!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Maryland Inspection
byon 03/15/2016
My husband recently bought a used vehicle from the Westminster Len Stoler. They vehicle although in decent shape has many issues not covered under our 30 day warranty. It has 3 different tires on it which makes it shake a highway speeds. Our salesman told us there is nothing he can do because it passed Maryland inspection. This seems legit, NOT! Although the help we received while trying to purchase the vehicle was great, trying to get help after is unsatisfactory.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Excellent Customer Service
byon 03/04/2016
We recently purchased a 2016 Chevy Silverado and there was a problem. The folks at Len Stoler immediately stepped up and resolved the problem the right way. We would highly recommend them for your next auto purchase or service.
- Recommend this dealer? Yes
Great Deal and Terrific Customer Service on Chevy Volt
byon 11/11/2015
I contacted Howard Longaker, the GM, in July 2015 about finding a used Chevy Volt in my price range and with certain enhancements. He and Bert Ritter scoured the US to find me exactly what I wanted. It took about a dozen cars and four months, but they stuck to the search and I finally took delivery of my awesome 2013 Volt last week. These two guys were so diligent and careful about choosing a vehicle for me, that you would think they were buying it for themselves. I highly recommend Len Stoler Chevrolet and especially Howard and Bert!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2 Comments
Very satisfied customer
byon 10/29/2015
I needed work done on my 2007 Chevy Cobalt so I took it into Len Stoler Westminster. I was really happy with the way I was treated. Everyone there was kind and very helpful. I never felt overwhelmed or rushed which means a lot being a woman. Didn't take them long to do the work either. I would definitely recommend them.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
HAPPY CUSTOMER
byon 10/29/2015
My husband and I just bought a new Malibu LT1 from Len Stoler Westminster. Everyone there was very kind to us and extremely helpful.I also own a 2007 Chevy which I take to their shop to have fixed if needed. Again everyone very courteous and kind.Definitely recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Learning Experience
byon 09/17/2015
My son was shopping for his first car since graduating college and getting a job. He decided on a Chevrolet Cruze Diesel. The size was right, the engine was peppy and it gets great mileage. He did his shopping at several dealers and was able to negotiate a very good price with another dealer. When driving to that other dealer, Kaitlyn at Len Stoler called and said that she could match the price of the other dealer. I asked her to confirm it and she said she had so we turned and went to Len Stoler to finish the deal. Throughout the negotiation, Howard the sales manager was engaged. I have several emails confirming this. On arrival at the dealership Kaitlyn was at the dealership but not available. Laura began handling the deal. She was very nice and I don't think she had anything to do with this. Forty-five minutes into the process, Howard said that they couldn't honor the price. He made some excuses but the bottom line that the sales person negoiated a deal, said is approved and then management would not honor it. We immediately left and went to the other dealer we had negotiated with and picked up the car for the exact same price Len Stoler agreed to but did not honor. I won't be back. The only upside is that my son learned what to do when a deal is not honored. Walk away.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
1 Comments
Very Professional Sales Department at Len Stoler Chevrolet is Fantastic
byon 06/29/2015
Just purchased my 20th car in my 30 years of driving, a beautiful 2015 Impala from Len Stoler Chevrolet. This was my first car from Len Stoler and also my first car purchase through the internet department from any dealer. Len Stoler beat 3 other dealers across the US and I credit Sales Professional Laura Antulov who was just a pleasure to work with who quickly followed up on all questions and pursued this opportunity as if I was there in person which made the difference in buying from this dealer 3 states away from home. Upon agreeing on a price and picking up the car there was a wrinkle obtaining one of the $1000 rebates. Other than disclosing the issue, the dealer honored the price and did not attempt to wriggle out of their offer. The entire sales team was just great and very professional, This one of the best car buying experiences I have ever had. Looking forward to car 21 from Len Stoler when it's time for the next one!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments