Len Stoler Chevrolet

My son was shopping for his first car since graduating college and getting a job. He decided on a Chevrolet Cruze Diesel. The size was right, the engine was peppy and it gets great mileage. He did his shopping at several dealers and was able to negotiate a very good price with another dealer. When driving to that other dealer, Kaitlyn at Len Stoler called and said that she could match the price of the other dealer. I asked her to confirm it and she said she had so we turned and went to Len Stoler to finish the deal. Throughout the negotiation, Howard the sales manager was engaged. I have several emails confirming this. On arrival at the dealership Kaitlyn was at the dealership but not available. Laura began handling the deal. She was very nice and I don't think she had anything to do with this. Forty-five minutes into the process, Howard said that they couldn't honor the price. He made some excuses but the bottom line that the sales person negoiated a deal, said is approved and then management would not honor it. We immediately left and went to the other dealer we had negotiated with and picked up the car for the exact same price Len Stoler agreed to but did not honor. I won't be back. The only upside is that my son learned what to do when a deal is not honored. Walk away.