Fremont Motor Rock Springs
Customer Reviews of Fremont Motor Rock Springs
Disappointed
byon 03/14/2024
I paid $166 for an oil change amd engine filter change and they did not even fill my windshield washer fluid which was empty. Also they advertise a free carwash /detail and every time I have gone there for service they have some excuse wh they could not do it. Which whatever I can wash it but do not advertise that as part of your package deal if you are not going to do it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Satisfied for years
byon 01/26/2024
I have purchased over 10 vehicles from this dealership and the service is the main reason I keep coming back! They get me in quickly and always wash it for me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Easter Save
byon 04/28/2019
Broke down with an fuel line crack on my 2004 Dodge 2500. Got a toe to Fremont and they fixed it with an reengineered replacement with half hour. They went well beyond by giving my truck and camper an 45 minute hand wash to remove the diesel fuel, lost over 5 gallons of fuel. What great service to fit in a traveler and do such an excellent job. THANKS for allowing us to get to my daughter's for Easter.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
