Fremont Motor Rock Springs
Customer Reviews of Fremont Motor Rock Springs
2022 Charger
byon 06/16/2022
Troy Boerner has helped me purchase two new vehicles. He is easy to work with and has a friendly no pressure approach to getting you the deal you want. The finance people were also easy to deal with. I have also had good experiences with the service department.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Disappointed
byon 03/14/2024
I paid $166 for an oil change amd engine filter change and they did not even fill my windshield washer fluid which was empty. Also they advertise a free carwash /detail and every time I have gone there for service they have some excuse wh they could not do it. Which whatever I can wash it but do not advertise that as part of your package deal if you are not going to do it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Satisfied for years
byon 01/26/2024
I have purchased over 10 vehicles from this dealership and the service is the main reason I keep coming back! They get me in quickly and always wash it for me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My New Rav4
byon 09/08/2023
I truly was only starting to look at buying a new or newer vehicle and wasn’t exactly sure what I wanted. I knew I needed a smaller SUV because of my husband’s disability. Fremont was the second place that my dad and I went to, are plan was to check out all the dealerships in town. I originally drove a nice pre owned Rav4 that was awesome. It was a fair deal on the pre owned Rav4 BUT I decided to buy new. Troy and Shane at Fremont Motor Rock Springs made it happen. They arranged to have a brand new Rav4 from Fremont Toyota in Sheridan brought here so I could buy it. I didn’t feel pressured in the deal and Troy was good to work with. So even though I truly bought the vehicle from Sheridan? Troy and Shane were both helpful with my new purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
2022 Charger
byon 06/16/2022
Troy Boerner has helped me purchase two new vehicles. He is easy to work with and has a friendly no pressure approach to getting you the deal you want. The finance people were also easy to deal with. I have also had good experiences with the service department.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easter Save
byon 04/28/2019
Broke down with an fuel line crack on my 2004 Dodge 2500. Got a toe to Fremont and they fixed it with an reengineered replacement with half hour. They went well beyond by giving my truck and camper an 45 minute hand wash to remove the diesel fuel, lost over 5 gallons of fuel. What great service to fit in a traveler and do such an excellent job. THANKS for allowing us to get to my daughter's for Easter.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Recent purchase
byon 12/05/2017
We are very happy with our recent purchase of our ram pick up. Skeeter was eager to. Help and it was a smooth sale.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
new jeep order and purchase
byon 08/30/2017
My experience with Fremont Motors/Rock Springs was excellent. I had a specific wish list for a new jeep, which was outside the scope of those that the dealers were ordering for their lots. Right away Dan told me that and asked if I would like to just order one. That being said, the order was completed, I received regular updates on status and notified when it was "rolled" off the delivery truck. All this was done over the phone, as I am 3 some hours away from Rock Springs. Paperwork and my new jeep were delivered to me at my office. I couldn't be more pleased with the service I received, especially beings as this was all done over the phone with people I never met face to face.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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