Boucher Nissan of Waukesha
Customer Reviews of Boucher Nissan of Waukesha
Incredible Experience!
byon 03/30/2016
My wife and I had the pleasure of dealing with Boucher Nissan this past weekend. We started off talking with Aaron Hutchens, the General Manager of the store. He made sure to set us up with a great salesperson who helped find us a great car. Santo Caputa was the nicest salesman I have ever dealt with in the purchase of my car. He took time with us to talk through our priorities, our needs, and our wants in a car all while staying within the budget we had set for ourselves. What a pleasure it was to do business with Boucher. We will definitely be purchasing all of our cars from Boucher in the future. There is a reason so many of our friends had recommended Boucher to us. I am glad we had the privalege of experiencing it firsthand. If you are in the market for a car, even if it is not a Nissan, Boucher is the dealership for you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Finally Bought One
byon 03/08/2016
We had been shopping for a small pickup. We went to many different dealers and looked at both new and used. After the run around and/or high prices of used, we decided that new was our best value. Boucher Nissan in Waukesha was courteous and low pressure from the start. They had the vehicles they advertised on line, and knew where to find them. We test drove 2 and bought on that night. We love it and are happy with the follow up they are giving us. Looking forward to a long happy relationship with them. I highly recommend salesman Dave Kastner and the whole dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Gloria & Bill Larsen from Big Bend, WI
byon 01/05/2016
We just leased a 2016 Nissan Rogue SV from Boucher Nissan in Waukesha. My wife & I had a outstanding experience dealing with Tommy Sobieski for a replacement car for my wife. We took a test drive & expressed the model we were interested in along with the color & options. There was no pressure at all by Tommy. They didn't have what we wanted in their inventory, but Tommy found one in Illinois. They went down there to pick up the car & had it ready exactly when they said they would for delivery. Tommy explained all of the options & features of the car & set-up both of our phones with the cars wifi. Dealing with the financial person, Tino, was also a pleasant experience. We had 2 Nissans before & had great luck with both of them & are now back with Nissan. We will continue to do all our business with Boucher Nissan. You would have a hard time finding a better dealership to buy or lease a car from.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Excellent service
byon 05/26/2015
We purchased a 2015 Pathfinder SV. We did the negotiation online. The sales person, Paul Freitag did an awesome job assisting us from beginning to end. He made sure that we get the deal we agreed on. We do appreciate his commitment to us. Paul came in on his day off just to assist us. He also emailed and called us for post sale follow up. I highly recommend to buyers to look for Paul Freitag for assistance when buying a car from Boucher Nissan Wauhesha. Excellent buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 05/03/2015
I recently purchased a Nidsan Rogue 2015. I love the car! It drives beautifully and has great gas mileage. The service was excellent, very nice salesman named Fred helped me. I would definitely suggest going to Boucher Nissan.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2012 used Nissan Juke purchased from Amanda De La Paz
byon 03/09/2015
I recently purchased a 2012 Nissan Juke from Boucher Nissan in Waukesha. My husband and I worked with Amanda De La Paz. She was really wonderful to work with from before signing the paperwork all the way through the upgrades and fixes to the car. When we purchased the car I wanted a couple upgrades added to it. I added some trim color pieces (nissan color studio), a center arm rest, interior lighting and a rear spoiler. After the sale Amanda emailed me and she worked with me even after the sale to add extras to my car that I had thought of after we left. Now some might have said the deal was signed and stopped there but she continued to work with me getting all the trim pieces and changes I requested at prices much lower than quoted on nissans website. So for sales I would rate them a 5******! I took the vehicle in to get the pieces put on. I was going to be gone for a week and left it there. During that time there was a dent added to my car and several trim pieces could not be made to fit my car. Although they could have said "too bad, they don't fit", they instead offered to have the trim custom painted onto my car. They fixed the dent without too much of a hassle and corrected a couple other small items that weren't quite right, so it took almost 2 weeks to get my car back the way I had expected it to be but it does look AWESOME!! So this is the only thing that made me rate the service and repairs down slightly. I have to say though - I LOVE MY CAR! You can't go wrong working with AMANDA, either and Matt was extremely helpful fixing the issues I had with the repair work. I would buy a car from them in a heartbeat but might think twice about leaving it on their lot overnight for work. They did go above and beyond though to meet my expectations after they realized the problems that had happened so I give their service a 4 (for initial goofs) and a 5 for overall repair once fixed. Happy car hunting!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 02/06/2015
My wife and I bought a Nissan Rogue on Monday and we were very happy with the service. Tino Lengphounpraseuth, our salesman, was knowledgeable, courteous, and genuinely nice. We'll be back when it's time to purchase another vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Outstanding Salesman and dealership
byon 01/12/2015
My wife and I just bought a Nissan Leaf @ Boucher Nissan. George Ovies should be the poster child of how salesmen should treat their customers. George was never pushy, we never felt under pressure. Even the financing was stupendous, not pushy on buying extra items we didn't need, only a thorough explanation of what each item was and if it made sense. George made sure he understood our requirements, found the perfect vehicle and gave us a deal we could not refuse. George went out of his way to make sure everything went extremely well, even cleaning my car off when I cam back to pick it up in the snow storm. That's service... If we ever hear anyone is in the market for a new or used car we will highly recommend George @Boucher Nissan.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Post sales experience is poor
byon 12/16/2014
Boucher Nissan will sell you a car. The deal on the vehicle seems about average, but the experience after the sale leaves a lot to be desired. I purchased my car from this dealership. After taking delivery, my sales person took me to the car, and there were grease fingerprints in the interior. I spent the next half hour watching my sales person with a bottle of cleaner wiping out fingerprints from various parts of the interior. That was pretty annoying. Even now, every time I called the dealership with a question, it was met with a lot of "I'll need to look into this and call you back", and then I'd never get a call back. My salesperson, Paul Frietag, seems pretty short with me when I call, and doesn't follow through on questions. It just doesn't seem like they'll go out of their way for you, or even do the bare minimum like call you back when they say they're going to to make sure you're satisfied.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Boucher Group and George are top notch professionals
byon 07/14/2014
Just purchased a new 2014 Nissan from Boucher Nissan in Waukesha. My wife and I had an outstanding experience and recommend them to anyone looking for a new car. After working through the various features and packages available, the perfect car (even color) was located and delivered shiny and ready for us to drive away in. This is the fifth car I have purchased from SE WI dealerships and by far the most professional, courteous treatment I have ever received. George O. puts the Pro in Sales Professional. His courteous, knowledgeable assistance was beyond our expectations. He communicated with us on the phone, in person, and via email to keep us informed and to follow up. If you need a car - Go see George O. and the Boucher team for world class treatment.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Recent Buyer
byon 06/26/2014
Buying a car is never fun. It is fun when you are looking and test driving, but when it comes to your wallet and payments, reality kicks in. I went to the Nissan Waukesha because they had the perfect slightly used car for me. I drove it and fell in love. However, that's when the disappointment began. Everyone knows that there is a mark up on cars. If you want a good deal, don't bother going here... they will NOT bargain. We called before we went to visit and talked to one man. He told us what the price will be on the vehicle. Once we said it was a little higher than I wanted to spend, he said don't worry we will see what other deals we can get you. HA!! Yeah right! I didn't get anything! Also read the small print on the rebates, because honestly even our salesman told us wrong on the rebate, and nearly cost us another $750. I will say, the salesman didn't really know much, and did tell us false information, at least he did it in a nice way! The GM wasn't very nice. He seemed annoyed that we were there. Sorry, if you work in this type of business, but you need to be friendly. Then we told them that I wanted to buy the car. They were under staffed, so we waited around for another 2 hours before we were helped. By this time I just wanted to go home. The salesman never offered to show me how to use all the buttons in the car and there was no manual. I now have to drive back and have it explained to me along with getting the manual.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Bill of Muskego
byon 06/01/2014
Our experience buying our 2014 Maxima was wonderful. This is the 5th Nissan we have purchased from Boucher. Our sales person was Tino he was very helpful and easy going he did not give us a high pressure sales push. We just stopped to drop off a car for service, and go out to dinner. The staff expedited the sale and paperwork allowing us to trade in our old car pick up the new car leaving plenty of time to go out for dinner. Once again we have been impressed with the professionalism of the Boucher staff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Boucher Nissan of Waukesha Rocks!!
byon 08/27/2013
If you are ready to buy go to Boucher Nissan in waukesha. They finance your future not your past! They Will make it happen for you, and put you in the vehicle you want! Gina in internet sales was very helpful with e-mails of pictures and internet quotes. She set me up with her top sales guy Tony. He is amazing. He listens to what you want and does not try to put you in something else, like some other dealers do. I was very impressed with Tony and his team. Brad was our finance guy, he was very efficient and made the process fun and run smoothly. I will recommend Boucher Nissan of Waukesha to my family and all my friends. Thanks Tony I love my Murano! Valerie
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Boucher Nissan, Waukesha, 2013 Rogue
byon 08/09/2013
Bought my 2013 Nissan Rogue from Michael G. Fantastic Salesman, excellent service. I highly recommend that if you are looking for a new car, see Michael G., he is well versed in the new Nissan's and cares enough about his customers to help them not only find the right car, but how to get the most for your dollar.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good experience
byon 07/03/2013
Just bought a Nissan Rogue, our salesman A.J was great to deal with. We were able to negotiate via emails which was so much better than going back and forth at the dealership. We purchased the new vehicle at a very good price and got what we wanted on our trade in.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Second car in a row I've got from them.
byon 05/28/2013
I just started my second lease of a Sentra SL. It's not enough to have a great car. Having a great dealer and sales team is important so that you want to return and buy or lease another car from them. The lease transition into a new lease and car was much less complicated than I had thought it would be. Tony Mayan was a huge help in making that so. He also explained all of the features to my wife when we took deliver of it. I can't speak for the service department because I've never had to take my first Nissan in for service! The reliability sold me on the all new 2013 Sentra which is a great value for the features it has. It's a great car from a great dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Comfort- Quality
byon 05/03/2013
I was at ease buying my first brand new car. Tony made me very comfortable and explained each and every question in detail. The smaller show room was very nice, I felt like a customer, not just a number. They offer more then just a car, you get great service as well. To any ladies who feel car buying is intimidating, please go to Tony. He will give you a great deal, make you feel comfortable, no pressure, no cheesy sales tactics. Even the finance department was excellent! ... I love my Nissan Sentra!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bad Service
byon 03/07/2013
I will never go back to this place again. They lie! I bought a used car and asked for a second key to be cut, they said they couldnt and I asked if the key had to be programmed, they denied this. Well the key does need to be programmed and costs over $100.00! They would not make me a key, after spending $15,000 on a car, they wont make me a second key for $100.00 [non-permissible content removed].
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
They will be my first stop going forward
byon 03/04/2013
The next time I need a car, this will be my first stop. My wife and I were growing frustrated with our search for a new vehicle due to aggressive, pushy, and sometimes downright rude salespeople at other dealerships. We came into Boucher Nissan and it didn't take long before we knew we would make our purchase there. We dealt with several people from the staff and enjoyed working with all of them. No one was pushy or rude. They helped us out with everything we neded. They have earned my customer loyalty.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
great job!
byon 03/04/2013
After buying cars for 45 years I was finally was treated with respect as a customer! They know where their pay check comes from and and did not cop an attitude! It was worth the 130+ mile drive to buy my Titan. I am telling everybody about the great time I had and hope they have the same experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Dealership & Salesman
byon 10/04/2012
I had a fabulous buying experience at Boucher Nissan. I highly recommend my salesman Mike G. He was never pushy, very knowledgeable and bent over backwards to make my wife and I feel comfortable. Just a great gentleman. On top of it all, I got a great deal on my new Altima!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
