Bergstrom Chevrolet Buick GMC Cadillac of Oshkosh
Customer Reviews of Bergstrom Chevrolet Buick GMC Cadillac of Oshkosh
No card reader to pay and no warning before I arrived
byon 02/28/2023
The work I had done was great. I was in and out faster than I thought I would. The only issue was the payment proses . No card readers on site. I had to pay on line. If I had not he’d my phone, I had no way to pay.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
No card reader to pay and no warning before I arrived
byon 02/28/2023
The work I had done was great. I was in and out faster than I thought I would. The only issue was the payment proses . No card readers on site. I had to pay on line. If I had not he’d my phone, I had no way to pay.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Love my traverse
byon 12/30/2018
Thank you Paul for making my shopping experience so easy and stress free.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bad Mechanics
byon 12/18/2018
Took my truck to the dealer 5 times and never have they fixed the problem. My airbag light keeps popping up which causes the bag to not function if in an accident and they never fixed it.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Never will i go back
byon 10/17/2018
Took my car in got charged 3 different times for daignostics after being told my car was fine. Then they broke a part said they didnt do it had to pay for labor and repair for there technicians incompetance and my car is still screwed up.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Service was great
byon 09/11/2018
Had a tire rotation and oil change, they got me right in. Very courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Crap repair
byon 08/10/2018
I have had nothing but problems with this company. They fixed multiple things 3 different times, one which showed up only 45min. After getting my car back. They charged me for things that are known problems and covered under a special warranty. Many of the repairs that were done have been known to occur due to the warranty covered repair. They also had my car for two weeks when I was told it would only be two days for one repair and never contacted me once to keep me informed on the status until they were contacted multiple times STARS IF I COULD
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No