Sunshine Auto Sales

by cassiebucher on 02/26/2016

Purchased a 2007 vw Passat. Low tire pressure light was on. I asked why and was told they aired up a tire it would reset after so many miles. Got the car home in the morning the car doesn't start and tires flat. After attempts to start it it starts take it in there is a nail in the tire and 2 tires leaking air. We immediately called Tom who suggested it was the battery. Took the car in first thing Monday their mechanic says it's the starter, even tho when it doesn't start it doesn't even try to turn over. They say bring it back Tuesday and they'll put a starter in. Wensday am the car does not start again. It takes 4 to 10 tries and finally it turns over really hard. I took video of the issue and called and spoke to Brad. I drove the car back in and they said It was a bad starter again. I left the car there Thursday it did not start for them so they replaced the starter, Friday it started so I picked it up. Sat the car starts but the antifreeze light is on, they disconnected the hoses to put a starter in and didn't even bother filling it back up, Sun and Monday the car starts Tue I don't leave the house, Wed the car pulls it reoccurring no start after 4 or 5 times of trying it starts, I drive it straight in and speak to the main mechanic Hezues, he says it's possibly the ignition or a bad ground after 1.5 hrs of discussion and me explaining I want the car fixed or a refund as the light doesn't go off as promised, tires going flat and it not starting the vehicle did not match the window discription. I agree to let him get it fixed. I'm given a loaner vehicle as I open the door the track shambles and falls into a handful of pieces and this morning guess what it doesn't start. Junk battery even in the nice fresh mini van pulled of the lot. They preceeded to call and I return the call they tell me the car has no issue. They had a random guy try to start it and it wouldn't start you have to hold the key. Well I'm pretty sure when a car doesn't start and you've tried 10 times you've surley held the key. And sometimes it does start. Brad proceeded to tell me I can't buy a car for 5,500 that doesn't have issues. I explained I didn't expect a brand new car but one that starts and matched the listing on the car. I asked for the car to be repaired or my money back. He says he'll have to talk to Tom.

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