Zimbrick Nissan
Customer Reviews of Zimbrick Nissan
Excellent Sales
byon 04/28/2019
Not only did they give a great reduced price, but they threw in a few items after the sale as well. It was a pleasant surprise to find such good service in the sales department!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
I LOVE MY NEW ROGUE!
byon 03/24/2017
They had the best selection, and certainly the most upfront and honest pricing. No hassles or headaches. Scott (the sales manager) helped us make a deal to payoff our current lease that wasn't due for 6 more months (even though we were over our allowed miles).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Horrible experience
byon 03/24/2017
I just came back from the dealer Zimbrick Nissan Eastside and very dissatisfied with the mistreatment by the 2 sales representatives who questioned my intention to purchase a 2015 Lexus IS250 and obviously didn't think I had the funds to buy it. This has been the 3rd time this week that I've been there so of course I was very serious about purchasing the vehicle. The first night, I didn't get to test drive it because i forgot my wallet with my license so I rode in the car with my wife and 2 children. The second night I went back again and they were already closed so tonight I was ready to purchase it but they refused to let me test drive the vehicle by myself without a sales rep in the car with me. They also scolded me that my family could not ride in the car with me this time and before they would even let me test drive it, they only wanted to talk "numbers" first. Granted, it was 30 mins before closing and storming heavily, I understand perhaps they were in a rush to close and head home but they certainly lost a sale from me by the way they treated me. I would not have been there in the storm with my family waiting outside if I was not serious about purchasing the vehicle. The 2 sales rep went in circles about allowing me to even test drive it as if I was going to steal the vehicle. I was ready to buy it and told them numerous times! I just wanted to test drive it alone. We as buyers have rights too and should be allowed to test drive a vehicle without a sales rep breathing down our neck or pressuring us for a sale. What kind of sales rep states that we should fill out paperwork to see if I'm even qualified first? I had a bank pre-approval and cash in hand, just wanted to test drive it first but I will never ever step foot back into into that lot again because their discrimination.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
