Luther Hudson Chevrolet GMC
Customer Reviews of Luther Hudson Chevrolet GMC
Review type:
You are just a # sorry!
by Ryan on 10/19/2023I set an appointment with Drew the salesman he made me wait 30 minutes while he worked with someone else to then tell me the truck I had tried to give him a deposit on or buy over the phone for the last two weeks was being sold to someone… else. I drove 200 miles round trip for this terrible customer service. I then was offered a different truck that I didn't want, there is no loyalty, no heads up before I came, nothing. You are just a # at Luther Hudson don't expect anything else.Ryan/Magnetikote, I apologize you are unhappy!! However, Drew gave you ample opportunity to buy the vehicle and has been speaking with you since 10/6/2023 but you still did NOT act. If you had acted earlier, you would be an owner instead of driving from Coon Rapids having someone local beat you t o the purchase. Wisconsin Law/Code does NOT allow us to take deposits over the phone unless we have a signed purchase agreement or e-signed on-line credit application. Drew did his job and is not to blame since we cannot violate the law to sell a vehicle. Regards, Tim Jubie General Manager
Ryan, I apologize you are unhappy!! However, Drew gave you ample opportunity to buy the vehicle and has been speaking with you since 10/6/2023 but you still did NOT act. If you had acted earlier, you would be an owner instead of driving from Coon Rapids having someone local beat you t o the purchase. Wisconsin Law/Code does NOT allow us to take deposits over the phone unless we have a signed purchase agreement or e-signed on-line credit application. Drew did his job and is not to blame since we cannot violate the law to sell a vehicle. Regards, Tim Jubie General Manage
Hudson Wisconsin Luther Dealership
by Steveb. on 07/14/2023Matt our sales guy and Nick our finance guy - They are pro's! Great knowledge and efficient professional process!Steveb, Matt and our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for the recommendation, and have an amazing day! Regards, Tim Jubie General Manager
Great dealership to work with
by NorthwoodsGMC on 03/23/2016We had a really great truck buying experience at the dealership. Joel Bystrom was great with letting us test drive several trucks, and John Bonhus was great with the financing aspects and answering our questions on warranty. We had a few… accessories and a spray on bed liner applied to the truck before we picked it up too, and everything was exactly as we had requested.Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. If you need anything else for your vehicle, please let us know. Tim Jubie GM - tim.jubie@lutherauto.com
Amazing!
by VikkiT0710 on 12/02/2015Our experience was great! Jason was amazing! He spent so much time with us, explained everything to us as we went through the process, took so much time to explain to us all the options on our new car and genuinely wanted us to know… everything there was to know and for us to feel comfortable with everything before we drove off in our car. He was so kind, extremely knowledgeable and professional. John was also great - the same, extremely knowledgeable, helpful and professional. Just can't say enough about how great our experience was. We would DEFINITELY recommend your dealership to others. Thank you!Thank you for stopping by to leave this wonderful review. Jason is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your car has to offer so that you are completely comfortable with your purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. We are grateful for your recommendations as well. Until next time, Drive safe and stay well. Tim Jubie GM - tim.jubie@lutherauto.com
2015 Silverado
by HappyInHudson on 09/01/2015I went in looking for help to determine the differences between a lease and purchase. A few hours later I was driving home in my new Silverado. Thanks to Jason and John for the best car buying experience ever !!Thank you for your review. We're glad to have Jason and John on our team and that we could provide you with a great experience. Congratulations on the new Silverado. If you ever need anything in the future, please don't hesitate to let us know. Take care! Tim Jubie GM - tim.jubie@lutherauto.com
Great Experience
by Kendra13 on 07/09/2015updated 07/22/2015Jason was courteous and very informative. I have already recommended him to family and friends that are thinking about buying a vehicle.New car experience
by CADGunner on 07/14/2015The overall experience was great, the waiting till the sales representative was done with another turn over to complete the sale not so good.Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Tim Jubie GM - tim.jubie@lutherauto.com
Survey
by JoshuaHager on 07/03/2015updated 07/11/2015Joel our salesman was awesome, we would do business with him all over again, we came in at 7:15pm and they have everything completed before 10pm for us, financing and licensing and everything. We knew we were cutting close under the wire… for time, and everyone was so great and accomodating to stay after hours for us, we will defenitly buy our next vehicle at Luther Chev in hudson!Hi Joshua and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Luther Hudson Chevrolet GMC. We are driven to offer great customer care and we strive to provide efficient vehicle buying experience. Thank you again and we hope to see you again soon! Tim Jubie GM - tim.jubie@lutherauto.com
Feedback
by EKnuth2 on 05/21/2015updated 06/04/2015I had talked with some other dealerships about the same car I bought from Luther and the experience with them doesn't even compare to Luther. I felt I was taken more seriously at Luther and it was nice to be kept in the loop with the… financing options.Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Luther Hudson Chevrolet GMC. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Tim Jubie GM - tim.jubie@lutherauto.com
Kai's review
by Catelyn on 02/03/2015updated 02/17/2015Kao is always pleasant and friendly and great to work with. He was very understanding of our needs in a vehicle and also very knowledgeable about the trucks we were looking at!Catelyn, we appreciate your kind words about Kao! It's always great to hear from our customers and we're glad you were pleased with your visit. Thank you for continually choosing Luther Hudson Chevrolet GMC for your vehicle needs. Tim Jubie GM - tim.jubie@lutherauto.com
Wonderful experience
by JohnnyK1971 on 01/28/2015updated 02/06/2015This was easily the best new car buying experience I have had. Scott was great to deal with. We drove a little ways to purchase this vehicle, but my wife and I will go to Luther Hudson Chevrolet for our next new GM vehicle purchase.… Thanks !!chevy truck buyer
by GregWil1959_ on 01/17/2015updated 02/02/2015I am not one for words , but I will have to say ,from my sales man , finance manager, to the service people, and all of the staff i had contact with .They gave me exceptional treatment ,they are a main reason I will return, and tell others… to shop for there next auto.So far, very impressed
by pickup1024 on 01/10/2015updated 01/16/2015Other than leasing two trucks through Luther in the past couple of months and one oil change on the first one, I don't have very much experience with Luther. So far everything that I have experienced with them has been tremendous! Kao,… Kevin, and Jeff on the show floor have been outstanding to deal with. I did my oil change and updates with Marti in service and her knowledge and help was better than I have ever received anywhere. If everything continues to go like this, not only has Luther earned my future business, I'll tell everyone I know about the folks that I dealt with and send them to those folks. I cannot stress enough how much those four employees at your dealership made mine and my wife's truck leasing experience about as good as one could hope for!Joseph, thank you for this wonderful review and for your continued patronage. Our team works extremely hard to keep our customers coming back and its a pleasure to hear weve succeeded. Were thrilled to learn that Kao, Kevin, Jeff and Marti provided you with an outstanding experience and have earned your future business. If there is anything more that we can do please come back and see us again. Take care! Tim Jubie GM - tim.jubie@lutherauto.com
Luther Hudson
by Gowing on 10/18/2014updated 11/07/2014Was helped even though the salesman Scott I was working with was busy with another customer. Definenty like the internet valu pricing I drove 125 miles one way for the excellent service.ThanksReview
by AmyJilek on 10/17/2014updated 11/07/2014Ron Williams was great! No pressure and I could tell he was really interested in what was important to me!2015 chevy equinox lease
by maza1617 on 10/15/2014updated 10/24/2014It went well. I do believe my 2010 Chevy Equinox was worth more than what was offered to me. Other than that I think that getting my vehicle went quite well and I hope to get a new Chevy in three years with another lease and a fair deal. I… do recommend Hudson Chevy to my friends and family.Great Experience!!!!
by catherine49 on 11/18/2010I just bought a used car from Luther Hudson. It was a great experience. VERY friendly and flexible staff. They were willing to negotiate and came down on the price for me. I worked with Terry and Glenda and they both were very helpful and… flexible with my situation. I did not feel like I was getting the run around. Very personable and it was a great experience. I would highly recommend this dealership!You will be totally satisfied! Thanks Ernie!
by Greenedersons on 10/15/2013updated 05/16/2025The experience with Ernie was top notch. He went above and beyond and stayed in communication with us through the entire process. He is to be commended on his professionalism and his knowledge of the vehicles he sells. The dealership in… general did everything they could to make sure our buying process was the best we could experience. We were demanding in our requirements and they did everything to find the right vehicle and even drove out to Fargo, ND to get it for us. We sincerely appreciated the effort made by everyone to deliver this unbelievable Acadia Denali. We could not be happier with the Ernie, the dealership and of course our new Denali. Top notch, thank you!!2013 silverado
by go24go on 08/31/2013updated 05/16/2025Ron was Not pushy, He helped me find the truck I love and showed me the rebates and a good price. He did not play games.2013 silverado
by go24go on 06/20/2013updated 05/16/2025Ron was Not pushy, He helped me find the truck I love and showed me the rebates and a good price. He did not play games.A Very Nice Sales Experience - Thank you!
by WillMin on 02/22/2014updated 05/16/2025We really enjoyed working with Charlie and the other associates at Luther Hudson. They were very accommodating and worked to get us the best price on our 2014 Terrain. We are happy to have such good service without going out of town.Thanks for these kind words, and congratulations on your new Terrain! I am thrilled to hear that our team provided you with exceptional service and upheld our commitment to 100 percent customer satisfaction. I hope you are enjoying your new GMC and look forward to working with you again in the future! Best, Tim Jubie | General Manager | tim.jubie@lutherauto.com
Ryan/Magnetikote, I apologize you are unhappy!! However, Drew gave you ample opportunity to buy the vehicle and has been speaking with you since 10/6/2023 but you still did NOT act. If you had acted earlier, you would be an owner instead of driving from Coon Rapids having someone local beat you t o the purchase. Wisconsin Law/Code does NOT allow us to take deposits over the phone unless we have a signed purchase agreement or e-signed on-line credit application. Drew did his job and is not to blame since we cannot violate the law to sell a vehicle. Regards, Tim Jubie General Manager
by Tim Jubie on 10/20/2023