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Awarded 2023, 2024
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Customer Reviews of Lexus of Brookfield

5.0
Overall Rating
4.99 out of 5 stars(290)
Recommend: Yes (128) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Buying my first Lexus.

by Rob W on 04/29/2024

I have to say my buying experience at Lexus of Brookfield was great. My sales person "MK" was very professional and informative. He answered all our questions and kept us updated thru the whole buying process. One thing that was a negative is how they show the price of the car and then add on additional costs when they write it up. I'm not talking things like fee's, they were additional items the dealer added to the car. This wasn't something in MK's control so it's not a reflection on him but more so on the dealership itself and how they choose show their pricing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

290 Reviews
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5 out of 5 starssales Rating

Best dealership experience hands down

by Brandon b on 01/26/2024

The people over at Lexus really take great care of their customers and give you a wonderful experience when buying a car. Al Zinda specifically was great to work with and made the process very simple. They go above and beyond to make the sure the customer feels taken care of. I highly recommend this dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Phenomenal Experience

by Tom on 01/02/2024

Amazing experience! Dale Roeglin at Lexus of Brookfield was truly incredible. I walked in off the street to test drive a car and ended up driving it off the lot not long after. I’d never been here before. Dale and the entire team, including Chris in Finance was great. Really make you feel like family. I met several wonderful people. Everyone at this dealership is top notch! Give them a call or be like me and swing by for a test drive. I was not looking forward to buying a car before my visit. I’m telling you…they really will treat you like family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

2014 chevy impala

by Chris A on 01/02/2024

Alan zinda was my salesman he was great to work with at dealer ship and through the little quarks I had after purchasing the car. Would definitely recommend him and his team at lexus of brookfield. There was absolutely no push on any vechile sales.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

car purchase

by jeff p on 01/01/2024

Dale Roeglin, great salesman. No hassle, just gets the job done. Quick, efficient and fair.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Al Zinda and Lexus for the Win!

by Brandon B on 12/30/2023

Excellent Sales experience. Al Zinda won us over from another dealership. Al was able to find us a car that matched everything we were looking for. He beat the Lincoln dealer and put us in a 2024 Lexus 350 . We are extremely happy with the process. Al was professional, kind and honest.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

First Lexus

by Mike O on 12/29/2023

Recently purchased my first Lexus. My salesman, Al, did a great job of showing me vehicle options and had great communication throughout the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Joel M on 12/29/2023

Our Sales Representative, Alan Zinda, did a great job from getting the best deal for us to making the whole process a pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

My Christmas present

by Joan Stevens on 12/26/2023

No pressure to buy. Al Zinda was great and found the car for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Life long customer after GX purchase

by Barbie and Hemad on 12/14/2023

Al was wonderful to work with and made our GX purchase quick and simple. No pushy sales tactics and we felt like we got a great deal in the end. Al and Kevin were very patient when our commercial insurance quote took a little while to get back from underwriting. John with tech was so informative to finish off our experience with Lexus of Brookfield. Will be a lifelong customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience at Lexus

by Peter K on 12/10/2023

Staff in the Lexus of Brookfield was very welcoming and friendly. My sales associate, Alan Zinda was exceptional, very nice, knowledgable and professional. It was very pleasant experience to work on the deal with Alan. Entire process was quick and easy. It was definitely a 5-star experience. I would highly recommend Lexus of Brookfield and Alan to any of my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

NX 2024

by JQ on 12/05/2023

Dale Roeglin is the Best! Been working with Dale for many years. His professionalism and expertise is top notch! Wouldn't go anywhere else! Dale goes above & beyond to make the sale enjoyable. He not only cares about the vehicles but also about the individual.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Very nice, friendly, and knowledgable

by Drea on 12/04/2023

Everyone at the dealership was very friendly. We weren’t quite sure what we wanted, and Alan took the time to show us many options until we found the perfect car! Worth the drive from wherever you are!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing Sales Service!

by Kim on 12/01/2023

I will never buy anything but a Lexus ever ! The attention and professionalism and genuine care is top notch. Al was a joy to work with!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Dale Roeglin

by Rich on 12/01/2023

My sales associate, Dale Roeglin, is the ultimate professional with his expertise and knowledge of all Lexus vehicles along with his willingness to listen to customer concerns make him unique. Dale and his sales manager, Kevin Bell, both went out of their way to find me a car with all the options and color I wanted. It's been said "Businesses most valuable assets are its employees," and Dale exemplifies that.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Dream Drive: A Stellar Purchase!

by Colin Meddaugh on 11/29/2023

Outstanding experience with Al at Lexus of Brookfield! From the moment I stepped in, Al's expertise and genuine enthusiasm for Lexus cars shone through. He patiently answered all my questions, guiding me to the perfect vehicle. Al's professionalism and customer-focused approach made the entire process a pleasure. Lexus of Brookfield, thanks to Al, has earned my trust and loyalty. If you're in the market for a Lexus, seek out Al for a top-notch buying experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

2023 IS 500 F Sport Performance Premium

by t smith on 11/22/2023

One of the more pleasant car buying experiences I've had. No pressure sales, just a bunch of people working together to make customers happy. Thanks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Easy to deal with

by Rick E on 11/14/2023

My salesperson, Al Zinda, was great to deal with and made the transaction quick and easy. I’ll definitely be calling him again someday for my next Lexus!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

RX350h

by Sue O on 11/13/2023

First class experience all the way. Al Z is professional, thorough and a great communicator. Would recommend to anyone looking for a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Sales Review

by Olivia C on 11/13/2023

Al Zinda was our salesman. He did a great job initially getting me introduced to the car and resolved quickly the wrong color get delivered for our new car. Also, thanks Chris Zilvitis to clarify the car warranty details and extra packages to us. The car buying processing experience was enjoyable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Sales Review

by Nick on 11/12/2023

This dealership did above and beyond from our expectations to make the experience for buying a car enjoyable and memorable. Alan and Kevin were wonderful to work with and are a special asset in making this dealership unique and worth buying from. Appreciate them and their time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Terrific Toyota

by LaToyra on 11/11/2023

All I can say is it’s an experience? When I walked in I was greeted by nice receptionist who offered refreshments. Al Zinda was my salesman. He was courteous, informational, and I didn’t feel pressured into purchasing a car. I will recommend a Lexus Brookfield to everyone.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!

Sincerely,

Joe Palmisano, Executive General Manager

What sets us apart
Lexus Elite Award Winner Multiple Years in a Row
Dealer of the Year Multiple Years in a Row!
Customer Satisfaction Multiple Years in a Row
Contactless Services: Contactless Purchase, Free Home Drop-Off, Free Test Drive At Home, Private Dealership Appointments, & Virtual Appointments
Nationwide Donations and regular Community Involvement
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Languages Spoken (4)
English
Russian
German
Spanish