Ramey Ford Lincoln Princeton
Customer Reviews of Ramey Ford Lincoln Princeton
Pro service
byon 05/15/2023
Friendly and professional staff
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service on ford F150
byon 10/26/2022
Quick an convenient tool it in on appt time an did service in timely manner. Very professional staff!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service...
byon 05/20/2019
Oil change, tire rotation completed very quickly. Tech went over vehicle report card, and explained a few items that would need to be replaced in the future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mr. Bryant
byon 03/25/2019
Very good. Great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Installing tow mirrors on Ford F150
byon 01/07/2019
Was quoted 100.00 to install mirrors, charged 159.00 to install. Power window on driver side squeaks now, never did b4. Door handle on passenger side sticks & does not work properly now. Both mirrors have a gap below them like they need to go up & in...not sure why. Piece on driver side door behind handle fell out when my husband opened door, he had to pop it back in. They left grease on both sides of doors around mirrors. Not at all satisfied with this service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Great service
byon 10/01/2018
Dropped truck off on the way to work for an oil change, etc. Ramey Ford called before noon to let me know the truck was finished.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Routine service
byon 07/31/2018
Great job as always. Friendly staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ramey Ford Princeton
byon 06/18/2018
We're so glad we visited this dealership and started having them service our 2017 Ford Taurus. Everyone in the service department is knowledgeable, friendly and professional. They're also prompt.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2007 Mustang airbag recall
byon 05/29/2018
Experience was very satisfactory. Waiting time was minimal. Everyone was friendly and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Walk In
byon 05/23/2018
Walked in without an appointment, taken strait in and was out in about 45 minutes. Friendly staff and super fast service. you guys are AWESOME!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Owner of a Ford Explorer
byon 05/15/2018
The staff was friendly and courteous. the job was completed promptly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 05/04/2018
Great work, fast, and fair price.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Disappointed!!
byon 12/04/2008
I was very disappointed with their service center. We called in advance to see if they could put my vehicle on the computer for diagnostics and even explained the problem to them. They said yes and it would cost $76.00.. I paid a tow bill to have it towed to them. I explained that I needed to know ASAP as I did not have a vehicle to get back and forth to work now. They assured me they would start on it right away. I get a call the next day saying they could not put it on the computer because it wouldn't crank. (My husband already told them it would not crank before we ever towed it over!!) They than asked me how much I could spend to fix it. :( They assured me that If I gave them 6 hours worth of labor for $390.00 they would be able to find out why it wouldn't crank and get it on the computer. I asked what would happen if they couldn't figure it out. They told me I would still have to pay $390.00 :( So either way I am stuck with a $390.00 bill even if nothing is accomplished!! :( The guy in the service center informed me that I could use my truck as a trade in on something else. I told him No, I just wanted my truck fixed and I could not afford a new one. I called back the next day to see what they had found out and I was told that they did not have time to look at my truck but they did speak to a sales man who had a good deal on a newer vehicle in mind for me :( [violative content deleted] Anyway I explain again I cannot afford another one and re-inerate the fact that I need them to look at my truck ASAP because I need to get back and forth to work. He assured me he would be able to let me know something tommorrow. I continued to call daily at least 3 times a day to find something out, and it was always another excuse as to why they had not even popped the hood on it. Well it has been a little over two weeks and they never even touched it!!! When I called to inform them that I was having it sent elsewhere they were joyous!! :( They did not ask why or offer an apology for my time they had wasted!!! I am at risk of losing my job due to lack of transportation two weeks is ridiculous not to even look!! If this is the kind of service they offer why in the world would I want to buy a vehicle from them??
- Recommend this dealer? No
