Skip to main content

BMW Seattle

Today 8:00 AM - 7:00 PM

Customer Reviews of BMW Seattle

5.0
Overall sales Rating
4.97 out of 5 stars(165)
Write a sales review
165 sales Reviews
Sort by:
5 out of 5 starssales Rating

Great Service!

by Thomas on 03/23/2024

Purchasing a car was a pleasant experience. Robert Gerth was low key, helpful and provided excellent service. Love my new BMW!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Sale staff communication

by Luc on 03/11/2024

Great communication from salesman prior to arrival so I didn't feel like I was wasting my time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Smooth car-buying experience

by Doug on 02/29/2024

This was my first experience buying a car online. I live in Portland and had been looking for a 2024 540 since they first arrived stateside a couple of months ago. When I found a likely suspect on the BMW Seattle website, I emailed and got a response from Robert Gerth. He was knowledgable and forthright, and we worked out a deal quickly. Once we arrived in Seattle, he spent the morning with my wife and me going over the car and turned us over to Staci Resnikoff for the paperwork. (We had our six-year-old granddaughter with us, and Staci was prepared with crayons and coloring projects--nice touch!) As car purchases go, this one was actually as enjoyable as one could expect.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Had a great time

by Hyangelo on 02/27/2024

Straightforward and quick.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Top notch dealership!

by Mark on 01/10/2024

The overall experience was very professional and the entire team at BMW Seattle made the car buying process seamless. It was outstanding, looking forward to buying our next vehicle with them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Purchase Experience on the Last Day of 2023

by Francisco on 01/09/2024

Great Customer Care, Vehicle Selections, Fantastic Show Room and Waiting Areas, lastly Great Financing Experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

New car buying experience

by Nate_Jay on 01/09/2024

Sales teams are flexible and supportive

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

BMW Seattle for a professional friendly experience

by Michael on 01/06/2024

Professional and friendly. Enjoyed visiting the showroom.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great customer service and a huge inventory

by Derek on 01/04/2024

Great customer service and a huge inventory

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Easy quick service for buying an i4

by Adrian on 01/04/2024

I worked with both Robert and Benson, they were both accessible and helpful, not pushy, the lease process was easy, and I am loving the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Courteous and Professional

by Michael on 12/29/2023

The knowledge, courtesy and professionalism of the staff, from the sales rep Ian Schnack to the Finance Manager Staci Resnikoff, made the process easy and enjoyable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Happy with my new i4 and BMW Seattle

by Alex on 12/23/2023

I like that you made the buying experience simple. I was able to get my questions answer prior to the order being placed and the whole leasing experience was seemless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Colin and Rachel made this experience worth talking about.

by Jennifer on 12/22/2023

Colin had contacted me via email about the car I was looking at. Drove down and asked for him and he continued to take care of my buying experience the rest of the day. Even during the paperwork process he continually checked in to make sure I was good. Rachel in finance was just as amazing with a very personable demeanor, making the paperwork process easy as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Review Title

by LarryS on 12/21/2023

Quick and easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Leasing Process and Great Selection

by Laird on 12/17/2023

Great selection, great service. Robert was very helpful in organizing everything and went above and beyond with some logistics. Andy made the paperwork easy. And Quinn made me feel welcome from the start. All very impressive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

i5 M60

by Russell on 12/16/2023

Benson Yim is an excellent sales representative for BMW Seattle! He was patient and knowledgeable and no pressure encouraging, helping us make the right decision.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Stellar Experience!

by Kathleen on 12/12/2023

Customer service was excellent every step of the way with all the sales staff to make it happen all the way to me driving my new leased car out the door. I was treated like family by Randall, Josh, and Blake (Genius).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great BMX IX lease experience at BMW Seattle

by Zhuowei on 12/09/2023

Love 90% of the process except the hopeless waiting at two points but did appreciate the fast track to deliver my car at the end.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Sales experience

by E on 12/07/2023

Regarding dealer added fees, BMW Seattle is upfront and not excessive with those fees and services added to the asking price. Look in the fine print. Other dealers add thousands to the posted price in excess junk fees and options not requested. Not so with BMW Seattle. Their added fee is small and clearly stated. That is a mark of honesty. As for the sales process, Shad was thorough and completely professional in all his dealings throughout my car buying experience. He has just the right amount of customer attentiveness without being pushy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience, clean and comfortable showroom

by John on 11/15/2023

Professional staff, venue is well laid out and comfortable, and a great coffee machine. It was great working with Benson, Chris, and Cameron

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Very happy with my new X3M purchase at BMW SEATTLE

by Neeti on 11/10/2023

My first point of contact Colin was very helpful since the beginning up until the delivery. He was quick to respond and always reachable. He in fact made sure my order was placed immediately with the available slot. It was a pleasure working him (I did not get a chance to work with anyone other representative at the dealership) Andy from finance was nice to work with too. He helped with some documents I needed as a follow up too.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

About our dealership