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I-5 Chrysler Jeep Dodge Ram

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Customer Reviews of I-5 Chrysler Jeep Dodge Ram

29 sales Reviews
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2 out of 5 starssales Rating

Great sales guy, sales manager a different story

by Carlos Condit on 03/14/2020

I had a great experience with the sales guy Monty, but after the deal was finalized i realized some things that were mentioned during the negotiation were simply unfulfilled. I called to see what had happened and was told two different storied about why I didn't get the cash back. If i could just recommend Monty, i would, but overall I didn't appreciate the lies from the sales manager. If anyone higher up from the dealership would like to contact me that would be great.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

amazing staff and experience

by Gretchen on 07/24/2019

Friendly, professional, non-threatening staff who were polite, kind, and willing to work with me and my car needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Great place but room for improvement

by David on 07/22/2019

You sold me the vehicle I came there to look at.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Purchase of a certified used vehicle

by Joshua on 07/02/2019

The sales team found us exactly what we needed to fit our needs and made it easy and painless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

It's your day.

by Charles on 06/27/2019

My salesman was very helpful, and not pushy. And the dealership is pet friendly, Daisy approves.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Debra P

by Debra on 06/09/2019

My salesman, Dean Salzer, was very informative and helpful in the purchase of my new jeep. The purchase process was smooth and easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Love my car

by Tracy on 05/21/2019

Taking the time to explain everything to me Friendly staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Simply the best!

by John on 05/18/2019

This was by far the best experience I have ever had at a car dealership when buying a car. The sales person Rich listened to what my criteria was and didn't waste my time trying to up sell me. We were able to find exactly what I was looking for at the price point I wanted to be in. The whole process was comfortable and quick. I will be sending friends and family their way and I will be back the next time I need a car. I can't say enough good things about them. Thank You I-5 Jeep!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

I 5 Cars Jeep Chehalis WA

by Patti on 05/18/2019

Jamal was professional and friendly. I feel like I gained a friend never had that before at any dealership. Exceptional at answering questions. Impressed with how detailed he was on explaining the Jeep. Loved how he took time to explain all the features how they worked and how to use them all down to helping pair my phone. Offer of dont hesitate to contact him if any questions. Again never had a dealership offer or provide what Jamal did. Handling of paperwork great service. Henry was also great the next day when Jamal was on his day off and I realized I left my sunglasses in my trade in. He retrieved them and had them waiting for me without making me wait around. Thank you all for your sevice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Everything that I encountered at the dealership was outstanding very impre

by Cody on 04/30/2019

All the staff I worked with was amazing

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Charger Purchase

by Ronald on 04/27/2019

There was no sales pitch. He listened to what I wanted and didnt insist to want what they had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent customer service

by Richard on 04/20/2019

Kris went out of his way to ensure my experience would be a great one. My situation, to me felt like a complex one. I worked with Kris a little over two weeks, and Kris ensured me that we work work through the barriers together. Kris has the uncanny ability to make people feel safe, comfortable and less stressful after a life-changing event. I am so thankful that he made a possibly a traumatic experience into a positive low stress decision of purchasing a vehicle. I will definitely come back for my vehicle needs and refer friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Will Return!

by Nicole on 04/06/2019

Staff was friendly and accommodating.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Truly Amazing Experience

by Kaura on 04/05/2019

Everyone went out of their way to help me. I needed special accommodations and the salesman and finance made sure I was fully informed and on all aspects of the car buying. Truly amazing experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thank you

by Kristen on 04/02/2019

Brandon and Brian were beyond nice, and respectful. Brandon took his time and listened to what I wanted in a truck. He also showed me a few options to make sure I was getting everything I wanted and needed in a truck. Brian did an amazing job with all the paperwork explaining everything we were signing and sharing our warentee to us. Both of them showed us respect during the whole process of buying this truck.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Perfect salesman

by Tony on 03/23/2019

We absolutely love Lyle we searched for his name on google just to bye a car from him!! Hands down best salesman ever!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

very good

by Brett on 03/10/2019

I was met by a salesman when I entered the lot, he worked with me for what I was looking for ( a specific vehicle advertised) and did not try to steer me toward other vehicles

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Happy Shopper

by Rise on 02/28/2019

Happy to shop local. Helpful and friendly service. Worked to locate what we needed despite not having it on their lot. And were competitive price wise.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome experience!

by Richard on 02/27/2019

Dean Salzer was awesome. My wife and I only owned one car and we needed another one. Since she works 5 days a week, I was never able to make it down to the dealership. I did all my business over the phone and email. I felt that Dean had my best interest in mind and did an outstanding job of representing me throughout the entire transaction. He was very through; going threw each step of the process, making sure I was satisfied before moving on to the next one. Dean and the rest of the staff were professional, knowledgeable, and friendly. The dealership was clean, functionally organized, and had a relaxed atmosphere. I would recommend Dean and the dealership to all my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Vehicle Purchase

by Brian on 02/25/2019

Overall it was a good experience. The sales person was very willing to help us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Good Times

by Miles on 01/27/2019

I knew that was the specific truck I was after, it being a 5.9 long box manual dodge. They don't tend to stick around long. We test drove it, it had a pretty decent shake when I let my foot off the gas, they agreed to fix it If I sat down and bought it, I agreed. It ended being more of a problem than what we thought it was. They held true and are fixing it. I am in a 2019 rental for four days untill it is fixed, I can't wait to pick it up.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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