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Karen Radley Acura

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Customer Reviews of Karen Radley Acura

185 service Reviews
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5 out of 5 starsservice Rating

09 TL

by JTimbers on 06/23/2017

Pleasant and knowledgeable staff, service was done in the time I was told, comfortable lounge and my car was very nicely washed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent service

by Marketaz on 06/22/2017

As always, the customer service Omar Gardezi provided was exceptional. He is very knowledgeable and trustworthy, he has my trust that he recommends whats best for my car and my safety.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Acura

by Emcunningham on 06/20/2017

Everything was great. Omar provides excellent customer service, kept me informed and completed all work as promised. Very happy with the service and will continue to take my vehicle there in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

I would recommand this dealer to any one

by Faustopavon6 on 06/19/2017

The attention and the service they offer is very good and friendly personal as well went in and out the down with my car

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Owner of Vehicle

by lbrasrose51 on 06/19/2017

Courteous, resourceful and respectful of my time. Each time I have my car serviced was a great experience and the team took great care of me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Maurice88 on 06/19/2017

Personal attention and care to my needs. Service writer was pleasant and welcoming. He knew me by name which made the entire experience personal.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

KAREN RADLEY ACURA SERVICES

by FRANK_2010_TL on 06/18/2017

As always i received excellent vehicle service and customer service from this location. I bought two new Acura vehicles from this dealer and have always had them serviced here.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starsservice Rating

New MDX

by NewMDX2017 on 06/18/2017

My sales lady was very courteous, professional definitely she knows what she's doing, very good job, she took the time and patience to show me the car I wanted.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Karen Radley Acura Service

by ksumuel on 06/14/2017

As always a courteous and clean environment with efficient service. The repairs were done in a timely, and efficient manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service

by bhagwan on 06/13/2017

Karen Radley Staff and Customer Service are second to none. Very polite, professional and willing to go the extra mile to help with the customer's requests. They are a great organization.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Work done

by Nathanjjj on 06/06/2017

Everything great service I was in and out and was able to get a loaner that rode nice. I would recommend to my friends and family

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by ponchy6 on 06/05/2017

The detail and professionalism that they offer is very top notch. I feel very comfortable bringing my vehicle to this location

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Professional, Friendly, knows his stuff

by Sam1218 on 06/04/2017

Professional, Friendly, informative and fast. Explained the work done to the car in detail. Kept me updated with the statues.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Clean and Respectful

by MaryMary5347 on 05/31/2017

How clean and how respectful everyone was. I was in and out in very good time. I was very pleased.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service was EXCELLENT!

by venus007 on 05/17/2017

Service Technician was polite and helpful. They were able to resolve my car maintenance questions. I will refer my friends/family because of their quality customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service!

by EricLMoore on 05/14/2017

Personal touch and professionalism. The team really goes out of their way to ensure that customers have a great service experience and are extremely transparent about all costs and time required.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Brakes

by NIKIJENNINGS on 05/09/2017

Jorge is aweseome!!! Always keeps me informed about my car and provides recommendations as required on my aging vehicle. And he knows and recognizes me by name - world class service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Omar was a great help in getting my car ready.

by Jeffrey66 on 05/04/2017

Omar was outstanding. He washed my car himself and this was very much appreciated!!! I look forward to working with Omar again!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Aifos85 on 05/03/2017

The service is completed quickly and everyone always provides excellent customer service. Would definitely recommend to others in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Acura Service Dept

by chersrdx1 on 04/30/2017

The whole appointment went well. It was easy to make the appointment. There is a nice waiting area and the service was done in a very timely fashion.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by DonnaSteve on 04/30/2017

10 - excellent service --- I appreciate the follow up and commitment to providing quality service. I would definitely recommend Radley to family and friends.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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