Awarded 2015, 2016, 2017, 2018

Karen Radley Acura

Awarded 2015, 2016, 2017, 2018
Today 9:00 AM - 9:00 PM
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Karen Radley Acura

4.9
Overall Rating
(88)
Recommend: Yes (88) No (0)
Write a review: Sales | Service
sales Rating

Excellent Service!

byTempriljon 06/26/2017

Personalized service, attention to detail, patience with all of my questions and concerns, and service with a smile! I was very pleased with the overall experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
290 Reviews
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sales Rating

Excellent Service!

byTempriljon 06/26/2017

Personalized service, attention to detail, patience with all of my questions and concerns, and service with a smile! I was very pleased with the overall experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

09 TL

byJTimberson 06/23/2017

Pleasant and knowledgeable staff, service was done in the time I was told, comfortable lounge and my car was very nicely washed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

byMarketazon 06/21/2017

As always, the customer service Omar Gardezi provided was exceptional. He is very knowledgeable and trustworthy, he has my trust that he recommends whats best for my car and my safety.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Acura

byEmcunninghamon 06/20/2017

Everything was great. Omar provides excellent customer service, kept me informed and completed all work as promised. Very happy with the service and will continue to take my vehicle there in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

I would recommand this dealer to any one

byFaustopavon6on 06/19/2017

The attention and the service they offer is very good and friendly personal as well went in and out the down with my car

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

Owner of Vehicle

bylbrasrose51on 06/19/2017

Courteous, resourceful and respectful of my time. Each time I have my car serviced was a great experience and the team took great care of me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byMaurice88on 06/18/2017

Personal attention and care to my needs. Service writer was pleasant and welcoming. He knew me by name which made the entire experience personal.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

KAREN RADLEY ACURA SERVICES

byFRANK_2010_TLon 06/18/2017

As always i received excellent vehicle service and customer service from this location. I bought two new Acura vehicles from this dealer and have always had them serviced here.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

service Rating

New MDX

byNewMDX2017on 06/18/2017

My sales lady was very courteous, professional definitely she knows what she's doing, very good job, she took the time and patience to show me the car I wanted.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Karen Radley Acura Service

byksumuelon 06/14/2017

As always a courteous and clean environment with efficient service. The repairs were done in a timely, and efficient manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Very satisfactory car sales

byIrablaton 06/13/2017

The salesman, Melvin Cygnan is very knowledgeable and extremely helpful he always makes things work out to my satisfaction. And the service people and financial people are always very efficient in preparing the car and processing the paperwork.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great Customer Service

bykkoyyalamudyon 06/13/2017

Great customer service. Really loved working with Ernesto, He helped me all the way to through the process and made the buying process so easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Excellent Service

bybhagwanon 06/13/2017

Karen Radley Staff and Customer Service are second to none. Very polite, professional and willing to go the extra mile to help with the customer's requests. They are a great organization.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Work done

byNathanjjjon 06/06/2017

Everything great service I was in and out and was able to get a loaner that rode nice. I would recommend to my friends and family

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byponchy6on 06/05/2017

The detail and professionalism that they offer is very top notch. I feel very comfortable bringing my vehicle to this location

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Professional, Friendly, knows his stuff

bySam1218on 06/03/2017

Professional, Friendly, informative and fast. Explained the work done to the car in detail. Kept me updated with the statues.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Clean and Respectful

byMaryMary5347on 05/31/2017

How clean and how respectful everyone was. I was in and out in very good time. I was very pleased.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very happy with my purchase

bymfc2017on 05/26/2017

Felt comfortable every step of the way and the sales person was very helpful with accommodating to my price range. I love my car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Caring salesman typical post buy pressure

bybambamkdbon 05/18/2017

Rudy was a great deal of assistance during the whole process. The actual selection of the auto was easy. Unfortunately, the pressure at the end of transaction to purchase additional items was most disappointing.,Rudy was a great deal of assistance during the whole process. The actual selection of the auto was easy. Unfortunately, the pressure at the end of transaction to purchase additional items was most disappointing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service was EXCELLENT!

byvenus007on 05/17/2017

Service Technician was polite and helpful. They were able to resolve my car maintenance questions. I will refer my friends/family because of their quality customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service!

byEricLMooreon 05/14/2017

Personal touch and professionalism. The team really goes out of their way to ensure that customers have a great service experience and are extremely transparent about all costs and time required.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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