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Customer Reviews of Battlefield Ford

35 sales Reviews
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5 out of 5 starssales Rating

Considerate Dealers!

by Christine on 02/16/2022

Tony Jasper answered all our questions and made our visit to BattleField a pleasant experience because we did not go beyond our budget. Greg was considerate too.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Battlefield Ford 2014 Mustang GT

by frankeric on 10/21/2021

Wow buying from Cheryl Brown was very easy: All done over the phone. Had the car picked up & delivered to me. The condition was a perfect as if it just left the showroom. I've dealt with many an auto sales person & you can guess that my past experience was not good. Buying from Cheryl put me at ease, handled everything very professionally, answered all my question & even took extra pictures. This was an over the internet transaction. Thank you Cheryl!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Dream GT Mustang

by Griffin on 09/09/2021

What a pleasant fast experience on 1 beautiful car!!! The entire staff was awesome and Dylan was definitely on his game. Amy in finance knocked it out as well!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starssales Rating

Hides fees in price.

by Chris on 01/21/2020

I drove an hour and a half to look at a new 2019 mustang for $39,500, that's been there since 7/19. Was told $43,500 out the door. First off they tried to hide some fees in the price of the car. Then would not show me what those fees were. They just wrote "other fees". When I showed them I can get a GT premium performance package 2 for $45,500, and that was what the price is and would not come down. I highly recommend going to another dealer.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Harold was great!

by firebean on 03/22/2017

Harold was a pleasure to work with. Everyone at the dealership that I encountered was very professional and polite. I highly recommend the folks here... They are worth the drive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

A PLUS and 5 Stars ALL AROUND

by amar_zabarah on 11/10/2016

I have bought many cars in the past from many different dealerships, but this one was the best experience ever, even though I had to drive 2 hours to it. I found a car online, and submitted a request for more information. I received a call within minutes from Teddy Drakopulos, who was very professional and not pushy at all as many dealers in this business are. I scheduled a test drive for 2 days later because I need to drive from the DC area. In the day of the scheduled test drive, I got an email from Teddy in the AM confirming my appointment, and that he will call me at noon to make sure the car is still available so I do not make the drive for nothing. I made it to the dealership around 5PM. I test drove the car and loved it. We negotiated the price, and made the deal. The GM Greg Powell came to give his congrats. The car was taken for detailing and I finished the deal with the Finance Manager Amy Smith and we were done. The cherry on top, as I was waiting for the car to be detailed. I had a 15 minute massage on their massage chairs in the lounge/waiting area. All in all, it was a wonderful experience. The staff were very informative, professional and friendly. And in all of my dealership experiences (and they are a lot), I never learned much about some of the laws that the dealership has to follow. A+ and 5 starts all around.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome Truck and Awesome Treatment

by jwa4edm on 03/10/2016

Purchased a 2016 Ford F-150 XLT with multiple special options, accessories and modifications. We live over 50 miles from this dealership. In support of this sale, William, Melissa and Amy were awesome in supporting us via email and calls to work out almost every detail prior to arriving at the dealership ready to close. Start to finish, William was highly responsive, knowledgeable, and professional. He gave my wife and I a tremendously delivery overview of our new truck, staying well past dealership closing time to finish doing so. Melissa was extremely friendly, superb, and highly responsive when William was not available. Amy was great on the finance end and secured us a loan a half point lower than anywhere I'd been able to find...yeah Amy! Thank you Battlefield Sales Team...now it's on to enjoying the same great treatment from your Service Team!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Great service

by mimidoan on 01/25/2016

Car buying has become a real pain. As soon as I started to research cars I was contacted by e-mail and phone from every car dealer in my area. I only gave my personal information once to get an estimate of my trade-ins value. I contacted Battlefield Ford because we spend a lot of time in Culpeper and it was convenient. They went above and beyond what one would expect from a dealer without being at all pushy. What a pleasure.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Great Experience

by 123dillard on 01/18/2016

We had fantastic service at Battlefield last week when we purchased a used Tahoe. We had specific guidelines that needed to be met, as do many people when it comes to finances. Our sales lady (Cheryl)was great, she listened to our needs and we felt completely comfortable. Cheryl did not use pressure tactics or give us any indication that she disagreed with our findings on the vehicle as you will often find from the sales person when purchasing a car. The finance manager was pleasant & listened to our criteria on what we needed financially. He said "we want to make this deal happen, what do we need to". Top notch service, would refer to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

4 Comments

4 out of 5 starssales Rating

Quick, efficient attention

by nickpage on 01/11/2016

I needed to purchase a new vehicle for my school and identified the type of vehicle to meet our needs. Several dealerships were contacted with sketchy results. Once I contacted Battlefield they accurately described the vehicle and condition and we came to an agreement quickly. I was able to go through the purchasing process pretty quickly and painlessly. All the staff I dealt with were cordial and attentive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Easy and Thorough

by dkalagian on 01/04/2016

Battlefield in Culpeper made searching for and purchasing my new car simple and stress-free. They suggested cars that fit my lifestyle and we test drove as many as necessary for me to make a decision. Dwight and Melissa were super helpful and worked with me and my budget to get me in the car that I needed but also wanted. Dwight was very knowledgeable and helped me get the right fit without the classic pressure that you expect from a car salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Best car buying experience

by grampsluis on 12/09/2015

In my sixty years of driving I have owned 30 cars. Without exaggeration this last purchase was the best automobile buying experience I've ever had and it was all because of Josh and Mary. Both those folks were thoughtful, kind, courteous, accommodating and professional. I mean truly, I was just blown away with what a pleasant experience those two made my purchase. And let me add, I LOVE the vehicle. In fact back here in the Chattanooga area I'm being treated like a rock star with people coming up to me wanting to know about my Jag. Amazing! And of course I tell them the story about how it all happened buying a car 500 miles away, the first class treatment I received and what an enjoyable experience it was from start to finish thanks to Josh and Mary.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Service

by jimshelton on 11/24/2015

My experience with Battlefield Ford was the best I've dealt with in car buying experiences. They went out of their way to answer all questions and make it work out for us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

5 out of 5 starssales Rating

Mary Kruty / Used car

by DukeMac on 10/30/2015

Mary did an outstanding job. She did not pressure us and understood our situation. Easy experience and will go back to Mary/Battlefield when we are ready to purchase again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

[phone number removed]

by Sandpipers13 on 10/23/2015

Our experience with Battlefield and Dwight was wonderful. After weeks of looking we finally found the vehicle we were looking for. I contacted Battlefield via email and Dwight called within the hour. We made an appt and drove up from Lynchburg. Dwight made this buying experience very enjoyable and the staff we dealt with were great also. We bought that SUV and have been very pleased. Just let them know what you expect and need. Dwight will work with you to the best of his ability and I am sure so would the rest of the sales staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Dealership

by dobar123 on 09/27/2015

Dwight @ Battlefield Ford Culpeper was awesome. He was accommodating and extremely knowledgeable about our deal. He was quick to follow-up via phone and text whenever I had questions. If you are looking for a quality vehicle, trustworthy dealership, the politest and most respectful salesman on the planet, the you need to see Dwight Parker at Battlefield Ford Culpeper.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starssales Rating

Not Caring At All

by sassyagent on 09/24/2015

One of the once you drive off the lot we don't care dealers. Shop elsewhere.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Go Further

by EllisIrish on 09/22/2015

I can't help but to mimic Ford's slogan. The team at Battlefield Ford of Will, Josh and Amy were stellar. Great selection, great quote and great people. Worth the effort to see this group!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Service

by kennedsk on 09/15/2015

My salesperson was Dwight, and he was absolutely fantastic! I was quickly able to find a car, and Dwight was very pleasant and helpful through the entire purchasing process. He's very personable and made me excited to be purchasing my car. After the purchase (and trade-in), Dwight was sure to explain everything about my car, and even made sure that the stuff I left in my old car got back to me! I highly recommend this salesman!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

customer service

by pinjr6686 on 09/08/2015

Thanks to Jeff Irby for all the information. Outstanding customer setvice. A fun and great experiemce to go with a great vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

5 star dealership

by angelinheaven on 09/03/2015

I was impressed by the quality people in Battlefield Ford Culpeper. They showed legitimate interest in my needs from when I enter the door. The Salesman, William Beveridge, the Preowned Manager Josh Bochette, the Finance Staff but specially Greg Powell the GSM who even took the time to drive to my residence to drop off items I forgot when I traded my vehicle. I was a very smooth transaction. Everyone in the place has a very positive attitude. I will recommend this dealer to anyone interested in a good car purchase experience. Keep up the excellent work!....

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

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