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Motor Mile Ford

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Customer Reviews of Motor Mile Ford

32 sales Reviews
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5 out of 5 starssales Rating

New 2019 F-150

by John on 08/15/2019

Tommy Manuel was very helpful and knowledgeable during the selection and buying process. I would recommend him to others as well. The team has been good to try to help get additional options completed on the truck prior to my pick up. I am looking forward to picking it up tomorrow should all stay on track.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by Brian on 08/12/2019

Great experience, had the truck I wanted, very pleased with the knowledge of the salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Randy is awesome!

by KeithP on 07/26/2019

We were looking for a Ford. Randy, from Shelor, came to our rescue. He listened to what we wanted and we fell in love with the first car he pulled for us. We had a great experience and because we bought from Shelor we got lots of coupons to use at their service center. We love our new SUV.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome as always

by Stefanie on 07/24/2019

Its always a pkeasure doing business with Shelor. They make it easy and simple and everyone works with such professionalism.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Buyers

by Sukhi on 07/20/2019

Great place to buy a Automobile. Very professional sale Rep and General Manager. I am glad I went there. It took 20 mins to make the deal. I told them what I was looking and they produced it . Great Job !!!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome service

by David on 07/12/2019

Went in on 7/4 with everything we needed and process ran very smoothly. Very pleased since it was a holiday.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent Customer Sales Experience

by 12345 on 06/18/2019

Wanted to let you know that Brendan Howard was my Salesman and he treated me with respect and he had alot of knowledge on the Ford Ecosport that I purchased. I would highly recommend him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Motor Mile Ford

by Jason on 06/05/2019

The best and most thorough experience I have had purchasing a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Good service

by 2018F250 on 04/29/2019

Easy to deal with, fair and honest

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ford Edge

by Will on 02/15/2019

Phillip was very professional, asked questions to find what our specifics needs and wants were, then researched what vehicle type best met our criteria, then called when he found one he thought we would be interested in. We asked all kind of questions which he answered with great knowledge. He then walked us through the entire process seamlessly. We couldn't have asked for an easier, friendly transaction. I would recommend Phillip Hylton highly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Experience

by CraigA on 02/14/2019

Our experience with purchasing was over the top. I was instructed to see Jackie in the welcome center she greeted my wife and I, then assigned us to a Ford sale person Randy. He was kind, friendly, knowledgable and not pushy at all. The purchase experience was one of the best i have ever had when buying a vehicle. Thank You!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

New truck purchase

by Mudd-56 on 12/28/2018

The salesman and finance person were both very professional. I have bought (7) vehicles from the Shelor organization and this was one of the best experiences to date I've had with the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New car purchase

by Jim on 10/03/2018

Great buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Mr

by Rich on 08/14/2018

Great experience thanks to CHAD!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2018 Explorer Limited

by levi on 07/18/2018

Very helpful and knowledgeable staff. Best price out of four local dealers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

f-150 purchase

by rr2004kc on 10/26/2016

Mr. Luther was very helpful and not pushy nor did he try to get me to buy something I didn't want. He worked fast and left the decision making up to me and my wife. Would definitely buy from shelor again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

The best experience!!

by mbroyles1 on 07/18/2016

My wife and I recently purchased a new truck and car from Shelor Motor Mile. This has been the best car buying experience from any dealer in the past. With the help of Kathy Sweeney and Chad Luther, we had a very easy and smooth purchase. We paid very very close to what we wanted and they both ensured the entire experience with ease. I will never go to any other dealer for my future purchase. I highly recommend you go to Shelor when interested in your next vehicle purchase!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Purchase

by Acarter387 on 06/03/2016

I just purchased my 6th new vehicle from Shelor Motor Mile and I could not ask for a more enjoyable experience!! Great team that goes above to make this experience worth coming back for.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by LoveMyFordEdge on 05/25/2016

Everyone was so helpful and courteous. We test drove several vehicles. We went from Chevrolet to Ford to Subaru to Kia and each time the salesperson assisting us made sure to get in touch with the next salesperson before we arrived on the lot so that they could be ready to assist us. That teamwork was excellent! We decided on purchasing the Ford Edge and Chad was great to work with. He showed us all of the features on the Edge and set up Bluetooth.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

They lied to me about the condition of the vehicle

by lac5381 on 01/31/2016

I talked extensively to 2 of their salespeople about a vehicle I was interested in. I live 220 miles from the dealership and asked both of them extensively about the condition of the car so I would not have any surprises if I drived all the way there. I went through the financing step and got pre-approved and they promised me an agreed upon amount for my trade. When we got there the vehicle had many issues that were not disclosed to me. Seats were damaged, back bumper had gouges in it, one of the wheels was damaged and lots of chips in the paint. Both these sales people told me over the phone there was nothing wrong with the vehicle and that it was in excellent shape. They lied!!!! They also were charging me an extra $500 to certify the car but when I checked the vehicle thoroughly I find the windshield wipers were bad (suppose to be replaced when it goes through certification) so I doubt they did what they were suppose to. This fraud I will talk to Ford about as well. Talked to general manager because I was very upset and he told me I had a right to be upset and that he would make it right. Unfortunately they did nothing except they offered me a tank of gas for my trouble. I never take the time to leave reviews but this was so blatant how they misled me just to get me out there, I had to do something. Me and my family wasted 9 1/2 hours which is not right. I will be complaining to Ford motor company and anwhere else I can find to file a complaint.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

100 miles away but worth the trip

by appomattoX13 on 10/21/2015

Enjoyed my experience at Shelor everyone was polite and knowledgeable.Brendan was very easy to deal with and overall was top notch person.That's the way they treat you as a person.A1

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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