Mercedes-Benz of Arlington
Customer Reviews of Mercedes-Benz of Arlington
Excellent service
byon 01/01/2024
Paul is great and professional. His experience is helpful and instrumental in our recent purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
House wife
byon 01/12/2023
Fantastic work nothing better
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Courteous and efficient service.
byon 11/10/2022
Quick, reliable service as always.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Representative
byon 08/27/2022
Garry, was proficient and accommodating. There were changes to the car service that was not explained; but, it was still accommodating.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
As good as it gets
byon 08/24/2022
I worked with Greg Smoak to purchase my new Mercedes. He was patient, knowledgeable and attentive throughout the entire process. I’m looking forward to a long-standing relationship with Greg and Mercedes of Arlington.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Customer Service
byon 08/19/2022
I have been getting my car service at this location for the past 11 years and always had excellent customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Rating recent service
byon 08/19/2022
The service was excellent as it has been for the last 27 years
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Top Notch
byon 08/16/2022
Professional, courteous and listened
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service - Warranty Repair
byon 08/12/2022
Fast and efficient service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good service, needs to improve on communication
byon 07/15/2022
Just need to make some improvements on communication and production time. Workmanship was excellent.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fast and Efficient
byon 07/08/2022
My regular six-month service check-up was done before the predicted time. Thanks for that!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2010 E-350 Annual Maintenance
byon 07/03/2022
I've obtained service for my 2010 E350 exclusively from MB of A. I would go nowhere else because MB of A is the best.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Highly Satisfied Customer
byon 06/04/2022
Always exceptional service from Mercedes-Benz of Arlington! I am a highly satisfied customer who has been with Mercedes Benz for many years. My service Manager Gary Burk and his team always provide outstanding service whose expertise exceeds the industry's standards! It is so good to know and such peace at mind to be provided service by the best in the industry!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tire blow out
byon 05/21/2022
Very happy with the service and promptness of the work. Service advisor Dan Moreau is the absolute best 👌. Highly recommend the dealership as well as the service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mr. Hugh McGuire is the best Service Manager
byon 05/18/2022
Every time I need to get my Mercedes serviced, I take it to MB of Arlington. Mr. McGuire always takes great care of me. He's great about following up, letting me know of any issues, giving status updates, etc. I never have to worry about what's going on with my car because he stays on top of everything. HE IS THE BEST!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 04/27/2022
Juan is a fantastic communicative Service Manager. Top notch.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
All is good
byon 04/04/2022
Although I have waited for sometime for my Custom order MB to come but certainly everyone was very pleasant at the Dealership and helpful, specially the Inventory Manager Alyssa Yeager that she was a real professional and kept me posted step by step until I received my vehicle. Special thanks for Alyssa Yeager, Paul Tchong and the finance director Michael Papadopoulos.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Exceptional!
byon 03/27/2022
Just top of the line service! Very customer-oriented and timely in service work!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
ASC’s Paul Tchong
byon 03/24/2022
Paul Tchong was outstanding in guiding me through the GLE purchase!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Courteous professional service
byon 03/17/2022
Finally, I felt like I was shopping for luxury cars. Sakes please we’re polite and classy with professionalism. They wore suits! Very nice and refreshing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
I’m so happy
byon 03/08/2022
I am so happy with my new GLE 350. This is the forth car I’ve purchased from Mercedes Benz of Arlington, and three of them from Joe Popperwell. He is the best salesman I have ever met. I never feel pressured but he consistently finds me just what I want. I think this is my favorite car so far.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Execellent maintenance service
byon 03/02/2022
Scheduled maintenance performed with great care. Discussed additional services with full explanations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments