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Customer Reviews of Spikes Ford

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588 reviews
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  • AAM

    5 out of 5 starsby ponyr03 on 02/27/2019

    Excellent dealership to work with. The staff was most-friendly, helpful, answered all questions, and fulfilled all my requests in the purchase. The sales person was very knowledgeable of the product which provided us a good working education of how to best enjoy the vehicle. This is why we are repeat customers.
  • Engine miss

    5 out of 5 starsby Rolando on 02/21/2019

    Fixed right the first time
  • Great shopping experience!

    5 out of 5 starsby AndySegovia on 02/13/2019

    We had a great experience buying a Ford pick up. Mando Alvarado made the process quick and easy. He even provided lunch - a chicken plate for us. Superb service, a comfortable atmosphere and the best pick up made today. Thank you, Spikes Ford!
  • Greg

    4 out of 5 starsby Greg123 on 02/13/2019

    Service was very well find job price is a little high for what you guys did should be $100 less but I love your dealership
  • New battery

    5 out of 5 starsby Rene vela jr on 02/12/2019

    They treated me with respect didn’t make me wait days and actually helped me with my warranty not like in bogus
  • Good Fast service

    5 out of 5 starsby Lukevsdarth on 01/23/2019

    Service was fast and have no complaints. Peace of mind going directly to the autodealer for service.
  • Quick Lane

    5 out of 5 starsby texaslaker on 01/09/2019

    Outstanding service and friendly, smart dudes in charge!
  • bad

    2 out of 5 starsby llllllllll on 01/07/2019

    the person that assist me with my truck was not friendly and he does not now his position
  • Mustang

    5 out of 5 starsby Pitchfuzz on 01/06/2019

    Very fast and affordable services
  • Oil change

    5 out of 5 starsby Astrodude on 01/02/2019

    Always fast, professional and courteous service. Second to none in the RGV for customer service.
  • Quick lube

    5 out of 5 starsby Richardk on 12/29/2018

    Oil change & recall were taken care of in a timely manner.
  • Advisor

    5 out of 5 starsby Silver07 on 12/14/2018
    updated 12/21/2018

    Great
  • Repair

    5 out of 5 starsby hectosan on 12/18/2018

    Everything was fixed and in a timely manner..
  • Pedro Guerra

    5 out of 5 starsby Pedro75 on 12/15/2018

    Excellent personal!!Laura called and told me that my plates and spare key where in!!!
  • Paint repair

    5 out of 5 starsby GarzaNC on 12/07/2018
    updated 12/14/2018

    Spikes did a great job of having a paint issue resolved on my new explorer. They were considerate of making sure weather was cooperative and had my car back to fairly quick. We have purchased many vehicles at Spikes and will continue to do so. I want to say this is our 7the vehicle and have always had great service.
  • Best Ford service department in S. TX.

    5 out of 5 starsby Joel Juarez on 12/07/2018
    updated 12/14/2018

    I bought my truck here over 2 years ago and they service it exclusively. They have great people that take pride in their work at a fair price. I trust them as I need my F-250 available daily.
  • purchase of a Ford RS

    5 out of 5 starsby Jillklein on 12/11/2018

    Our salesman, Tres Hausenfluck was very professional and made our experience a pleasure to purchase a vehicle.
  • Very impressive experience

    5 out of 5 starsby None NA on 12/11/2018

    I am a new Ford Raptor owner. I wanted to make sure my vehicle was treated with respect. I looked around the valley for a service provider and asked friends. Without bashing other dealerships, I just want to say my expectations st Spikes were exceeded. From the app appointment scheduling, follow up call to confirm and the people at Spikes. Everything was ultra courteous and professional. I will definitely be returning and recommending everyone I know to come here. Spikes is very far away for me. Regardless, my philosophy is that a quality service provider is well worth it to protect and respect your second biggest investment.
  • Escape Purchase

    5 out of 5 starsby Mca1187b on 12/08/2018

    This is not the first vehicle I’ve bought from spikes and it certainly won’t be the last. Ourselves and made everything is smooth and easy is could be expected and it was a pleasurable experience.
  • Made fun off

    1 out of 5 starsby Alma ibarra on 12/07/2018

    Did not like the customer service from the ladys un the office made me feel uncomfortable
  • Review of New Car Purchase

    5 out of 5 starsby LWJames on 11/25/2018

    This was the 6th vehicle I have bought from Spikes’s Ford and each purchase has been a smooth and joyous event. I will continue to purchase my new vehicles with Spike’s Ford. They are friendly, courteous and help in any way needed.

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