Jeff Haas Mazda
Customer Reviews of Jeff Haas Mazda
Review type:
Very good experience
Great place to buy a car
by Terrence on 08/09/2018updated 08/15/2018The process was easy and my salesman was detailed and dedicated. Joel helped my through the whole process. He listened to my desires and needs in a car. He researched and helped me find the right trim package and color for my needs.Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Jeff Haas makes it easy for the busy working man
by JosephP_321 on 08/13/2018The service department once again produced a friendly and efficient experience. I had to get a loaner car and that worked out well with the whole process simple and easy.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Todd Crabtree, GM, toddc@jeffhaasmazda.com
Jeff Hass Mazda is legit!
by jojo_121 on 08/11/2018Memphis was great to deal with and made buying a car a pleasant experience. We worked out a deal that I’m happy with and I love my new car.Thank you for leaving us this great review, Jojo! We couldn't be happier that you had a pleasant car buying experience here at our dealership. Congratulations on your new car! Please come back and see us again in the future with anything else you might need. Take care! Warm regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Customer oriented
by Michael on 08/09/2018Down to earth treatment; no false compliments like we heard at other car dealers ("we'll make you a special offer because we really like you"); no haggling policy, all information that was asked for was given and moreTaking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Todd Crabtree, GM, toddc@jeffhaasmazda.com
susanschultz50@gmail.com
by Susanschultz on 06/01/2018updated 06/15/2018My salesman was very helpful and proactive. I felt like we got a great deal and after the sale was agreed to everyone we dealt with was helpful. It was a quick and easy experience unlike most of my past car buying experiencesThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
May 2018 Service
by Oldgg99 on 06/05/2018Started right on time; kept informed of progress; service rep very helpful and professional; free coffe, snacks, and clean restroomsThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Awesome Service
by palsrealm on 06/04/2018Patrick Tuminello was handling my service appointment. He explained everything to me and gave me a time and money estimate which was honored. So thanks for the lack of surprises!! He also put in coupons which saved me some money; always a… great thing! :)Thank you for taking the time to leave this review! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
New car purchase
by Claudio5 on 05/31/2018My sales person Cristal was extremely knowledgeable and was able to explain how to use all the functions in the car and was super friendlyFirst and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Crystal assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Found a gem of a dealership!
by Rratex21 on 05/20/2018updated 05/30/2018I went to Jeff Haas Mazda hoping to find my next vehicle. From the time I walked through the door, I felt welcomed and the staff was very helpful and attentive. I got a good deal and made the purchase!Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Jeff Haas Mazda Houston
by JohnyH18107 on 05/21/2018updated 05/30/2018All of the staff at the dealership were VERY friendly, helpful and courteous. We could not have asked for a better salesperson than Andrea- he was WONDERFUL--extremely, helpful and patient. He immediately made us feel at ease and was… competently able to answer our questions and deal with any concerns. Andrea- 15 out of 10 ! Thank you ! evryheWere delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Thank you
by jeffreymp on 05/17/2018Diane Mann (I followed her from dealership at which she previously worked) and Todd Troublefield (to whom Diane introduced me) did a fantastic job of taking care of me and my car...We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
2015 Mazda 3 i Touring
by MichaelOD on 05/09/2018Mike D. had the air conditioning running before I even arrived so that the car was not hot. The process of purchasing the car was clearly streamlined and efficient. Mike and Danyel were a pleasure to work with and I am looking forward to… working with them again in the future.Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Mike and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Great negotiation process over the phone
by loammi on 05/01/2018updated 05/09/2018Promptness in addressing all of our questions and requests over the phone on a late Saturday. Friendliness and fast/smooth transaction. Attractive prices.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
pleasant car buying experience with Sutuyo
by Susan_Mazda18 on 04/25/2018updated 05/01/2018ease of buying, no pressure from salesman Sutuyo. offered us a loaner car to go home even with a paid ez tag. Finance dept Ms. Cares would stay after 9pm to work on our lease, professionally handled each paperwork, we were treated fairly… and geniunely, thanks,ease of buying, no pressure from salesman Sutuyo. offered us a loaner car to go home even with a paid ez tag. Finance dept Ms. Cares would stay after 9pm to work on our lease, professionally handled each paperwork, we were treated fairly and geniunely, thanksThank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Mazda
by Kakakaylee on 04/24/2018updated 05/01/2018I loved how knowledgeable the staff was, especially our sales person Cristal. Every staff member I encountered was pleasant. It was my first time purchasing a car at Mazda, and definitely will not be my last.Thank you for letting us know how happy you were with your buying experience! I will make sure to pass on your kind words to the rest of our staff, and we hope to earn the opportunity to work with you again in the future. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Jeff Haas Mazda Service
by Lucmitdbr on 04/27/2018Always good, dependable service served with courtesy, a willingness to answer questions, and a smile.They are timely with their work. Loaners available if needed.Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Pre-Owned Vehicle Experience
by Guadalupe_0 on 04/19/2018Everything was great about my experience, the only reason I wouldn't provide the highest rating possible is the fact that I had to wait approximately 1.5 hours (from 6:30 pm - 8:00 pm) to be seen by the finance representative. I understand… you guys are busy, but to sit there for that long to be seen was crazy, hopefully it was a one off occurrence and not the norm.Guadalupe, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Survey
by Yolanda59 on 04/10/2018updated 04/19/2018I liked how very professional and personable all employees were. Energy felt amazing! Mr. Jiron is was outstanding and I will definitely feel comfortable referring people over there.Yolanda, Jiron will be pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Great experience
by JPLazaroFamily on 04/12/2018updated 04/19/2018The sales person was really respectful and listen our preferences! Every finance aspect was fully explained in detail, vehicle deliver exceed expectations.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
2017 CX-5 Purchased from Jeff Haas Mazda
by mmhouston on 04/14/2018Mike Drummond was very professional and made buying a used car a pleasant experience. Everyone we then dealt with, from aftermarket sales to financing, were very professional and did not try to over sell. I appreciate that. I'm a single… woman and have purchased many cars. Everyone at Jeff Haas treated me with respect from the first encounter to the last, and that is not always the case with other car dealershipsThank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mike was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Service
by Peytonviet on 04/06/2018updated 04/16/2018The experience I had with everyone was great and they had excellent service. They took care of me from start to finish and made sure I was comfortable with the technology in the car before I left the dealership.Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Thank you, Edgar, for your kind words! We're thrilled to hear that Cesar was able to assist you quickly at Jeff Haas Mazda. We appreciate your feedback and hope to see you again soon! Sincerely, The Jeff Haas Mazda Team
by Jeff Haas Mazda on 08/20/2024