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James Wood Buick Chevrolet GMC Denton

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Customer Reviews of James Wood Buick Chevrolet GMC Denton

Review type:

Overall service rating

5.0
5 out of 5 stars

(1 review)

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1 service review
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  • Tim Wilkins

    5 out of 5 starsby RachelShock on 08/29/2024
    updated 09/05/2024

    Took my suburban in for service after receiving an email about emissions issue - Tim was helpful and informative. It was pleasant experience overall.
    • Thank you, Rachel, for your fantastic review! We're delighted to hear that Tim provided you with helpful and informative service during your emissions issue with your Suburban. It's great to know you had a pleasant experience overall at James Wood Chevrolet Denton. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

      by James Wood Chevrolet Denton on 09/05/2024

The following reviews are more than two years old. They are not included in the overall rating.
54 service reviews

  • Jared Laska Service Advisor

    5 out of 5 starsby bill poague on 07/27/2023

    Jared Laska at James Wood Chevrolet knows cars, and explains the work well. Great job!
    • Bill, thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, James Wood AutoPark Management | 940-591-9663

      by James Wood Chevrolet Denton on 07/28/2023

    • Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The James Wood Buick GMC Denton Team

      by James Wood Buick GMC Denton on 07/28/2023


  • Family Feel

    5 out of 5 starsby Alan on 08/15/2020

    The professional and friendly service.
    • Thank you so much for taking the time to share your kind words about your experience at James Wood Buick! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, James Wood AutoPark Management | 940-591-9663

      by James Wood Buick on 08/19/2020


  • Body Shop

    4 out of 5 starsby Melissa on 07/21/2020

    My overall experience was good. The first four or five days my car was there, my contact person was out sick but the other employees did a good job at keeping updated until he returned.
    • Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, James Wood AutoPark Management | 940-591-9663

      by James Wood Buick on 07/23/2020


  • Tahoe Maintenance, June, 2020

    5 out of 5 starsby Karen on 06/23/2020

    Taylor Beatty, our service advisor, did an awesome job of keeping us informed and the work on the Tahoe was done quickly.
    • Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, James Wood AutoPark Management | 940-591-9663

      by James Wood Chevrolet on 06/25/2020


  • Great Service

    5 out of 5 starsby Linda on 04/27/2020

    The staff is always so friendly and knowledgable.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! James Wood AutoPark Management, 940-591-9663

      by James Wood AutoPark Management on 05/12/2020

    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The James Wood Buick GMC Denton Team

      by James Wood Buick GMC Denton on 05/12/2020


  • Service Dept

    5 out of 5 starsby Gary on 07/14/2019
    updated 07/22/2019

    All the people were courteous and friendly
    • Thank you for the great review, Gary. Please come visit us if you need anything else, be it service or sales. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by Amanda Williams on 07/22/2019


  • My James Wood service experience was great.

    5 out of 5 starsby Richard on 07/19/2019

    Booking the appointment was easy. The work was done quickly and for a competitive price.
    • Richard, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by Amanda Williams on 07/22/2019

  • Good deal

    5 out of 5 starsby Elizabeth on 07/03/2019
    updated 07/10/2019

    Service was fast. No extra pressure sales.
  • Gregg

    5 out of 5 starsby Gregg on 07/07/2019

    Service is timely. Employees are friendly
    • Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Regards, The James Wood Buick GMC Denton Team

      by James Wood Buick GMC Denton on 09/12/2019

  • Professional

    5 out of 5 starsby Michelle on 07/03/2019

    No matter who my service advisor is, I always end up with someone professional and friendly, and my car is always taken care of in plenty of time. I also appreciate the two gentlemen who give me courtesy rides to and from work while my car is being maintained.
  • Oil Changing Service and Tire Roataion

    5 out of 5 starsby David on 06/27/2019
    updated 07/02/2019

    Excellent Customer Service.
  • Fantastic Experience

    5 out of 5 starsby Janna on 06/29/2019

    Tammy and Joe worked hard for us. They kept us up to speed in the status of the work at all times and were outstanding to work with.
  • Service on vehicle

    5 out of 5 starsby Joe on 06/19/2019
    updated 06/27/2019

    Efficient, thorough and informative relation with service personnel.
  • Window switch and key fob programming

    5 out of 5 starsby Don on 06/27/2019

    Tammy was great as usual. The work was done quickly and correctly.
  • Happy customer.

    5 out of 5 starsby Henry on 06/21/2019

    Got me in and out quickly.
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, The James Wood Buick GMC Denton Team

      by James Wood Buick GMC Denton on 06/25/2019

  • Service on vehicle

    5 out of 5 starsby Joe on 06/19/2019

    Efficient, thorough and informative relation with service personnel.
    • Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Regards, The James Wood Buick GMC Denton Team

      by James Wood Buick GMC Denton on 06/19/2019

  • I have no idea what goes here on this.

    5 out of 5 starsby Dugan on 06/19/2019

    My experience at James Wood is always great every time I go. Everyone there are professional and willing to help with my needs.
    • Dugan, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Regards, The James Wood Buick GMC Denton Team

      by James Wood Buick GMC Denton on 06/19/2019

  • 2019 Traverse flat tow instructions wrong

    4 out of 5 starsby LinS on 04/25/2019

    That the problem got fixed. The Electrical Supervisor had to get in touch with Chevy MFG to get the flat tow instructions corrected and printed out for me to keep. on my 2019 Traverse
    • We appreciate your review about our service team. Thank you for choosing James Wood Chevrolet for your vehicle needs. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by Amanda Williams on 05/09/2019

  • Great service!

    5 out of 5 starsby Richard on 10/10/2018
    updated 10/17/2018

    It's near my home, so it's convenient. I was able to make a reservation on-line. I was promptly greeted & served. Service to my vehicle was performed quickly.
    • Thanks for your perfect review, Richard! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 11/26/2018

  • Oil Change

    5 out of 5 starsby mhorton1 on 04/13/2016

    I had an appointment scheduled for 9:30am, I called them at 10:30am (when I realized that I had missed my appointment) and I was still able to get in. I love James Wood Chevrolet. Everyone there are always very nice! :)
    • Thank you for this great review! We're excited to hear that our service team took great care of you! Please feel free to contact us if you need any further assistance. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by jameswoodauto on 10/18/2016

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