Customer Reviews of Town North Nissan
Great Staff!
byon 03/14/2024
Car purchasing can be stressful and sometimes an unexpected event. I had my concerns but luckily I had an awesome salesman that took the time to help me make an informed/educated decision. Jason I really appreciate your help and I hope you’re still around for my next purchase!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fast
byon 06/21/2022
Great people
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
byon 06/20/2022
They communicate the progress of your vehicle service very well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil & Filter, State Inspection
byon 06/20/2022
Professional, friendly, thorough
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service with a SMILE!!!
byon 06/15/2022
My advisor Steve listened to me, gave me my options and let me decide what repairs I was able to do! Waiting area was really nice. Made the repairs within the time limit I needed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Auto Service
byon 06/15/2022
My service representative Anthony was great he kept me informed the whole time gave me a list of problems found. He ket me know the cost of repair.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
repeat Town North customer
byon 06/14/2022
courteous and friendly staff
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
See Luis for a used car
byon 06/13/2022
Very fair price, very good experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service express
byon 06/08/2022
I like how Jace May check my car and he always gave good offers when my car needs something. I have him like year checking my car and I trusted him . Hopefully he keeps like that I will stay in that dealer 😃
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Absolutely great service department
byon 06/07/2022
Went in for oil change and tire rotation, was completed under an hour and on my way home. Anthony S. Service advisor was extremely helpful and attentive to my needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Demasiado tiempo!!!
byon 06/04/2022
Tardaron más de una, hora para un cambio de aceite!! Es demasiado tiempo y aparte había echo una cita para ahorrar tiempo.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Nissan all the way!
byon 06/02/2022
In my opinion, best vehicles on the market and they always stand behind their service, regardless, which is fairly reasonable. You can't go wrong with a Nissan no matter what model you choose. Jace, my service advisor, was wonderful and I will definitely ask for him again next time I take my car in.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 06/02/2022
I took advantage of an oil change coupon and also had my car inspected. Chris found that my wipers had decayed so they replaced them. Always great service at Town North nissan!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Just an oil change
byon 06/01/2022
I came in because I got a coupon for an oil change. I made an appointment and came in. An hour and 1\2 later. I went home! No complaints about the quality of service. But an hour and 1/2 for an oil change… that I made an appt for?! I understand if I came in without an appointment but with one and it still took that long? I’m used to it taking 5 minutes at Take 5 and I don’t even have to leave my car.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
As alwsys, Great Service
byon 06/01/2022
I worked with Steve Formsmo and he did a great job servicing my car. He was very thiurogh and was fast and on time and as always I am very satisfied with Town North Nissan
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Save your time and money
byon 06/01/2022
The service department will mess up your car and even you have to bring it back they’ll give you a attitude and inconvenience you ever more.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Good service
byon 05/27/2022
When in to get my car service and they took me right away I love Nissan I’ve been having Nissan for a long time my sons have any Nissan
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great first time experience at Nissan in Austin
byon 05/27/2022
Chris helped me to understand what services I may need on my car. He is very professional. The process was very efficient. Highly recommend this center.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Altima
byon 05/26/2022
I asked for the following (on phone when scheduling, and this morning at drop off) oil change, air filter, cabin filter, wipers, shutter part repair; the air filter and wipers were not done because rep did note them accordingly... Also, mileage on ticket was way off/low...
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Great service with even better turnaround time
byon 05/26/2022
Get with Jace and he will get you setup for success!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great quick service
byon 05/25/2022
I wish y’all had a service to get us back and forth from home, like a shuttle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Bad service
byon 05/25/2022
I had a routine service performed this is the second time I had to drive back in ,the manager did top my gas off for the inconvenience however he didn't give me the free oil change he promised from the last routine Services I had done they lost my tire locks and my lug nuts fell off in my driveway he said my next 2 oil changes I wouldn't have to pay he did not keep his word
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
Town North Nissan invites you to visit our car and truck dealership in Austin, TX. Our team members are standing by to provide you with some of the best deals near you on Nissan cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Austin area's most trusted Nissan dealers.
ESPAÑOL
Town North Nissan le invita a visitar nuestro concesionario de autos nuevos y usados en Austin, TX. Visítanos hoy para carros Nissan y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Nissan en el área Austin.
1 Comments