Northpointe Chrysler Jeep Dodge Ram
Customer Reviews of Northpointe Chrysler Jeep Dodge Ram
Smooth Ride and even Smoother Process!
byon 10/26/2023
Angel was wonderful to work with. She was quick to respond, resolved questions very quickly, and was flexible when it came to timing since we were coming from 4 hours away. It was a super experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good Job.
byon 05/01/2024
Job done right the first time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mick Sparren
byon 03/19/2024
The inspection on our vehicle expired the end of February as we just weren’t paying attention to it. Northpointe service arranged to get it done on the same day we realized it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service, clean facilities, awesome staff.
byon 03/16/2024
Having just stopped in to schedule for an oil change/tire rotation, I was pleasantly surprised when informed that you could do this, along with my annual inspection, at that time. Totally unexpected. Your service department is top shelf.! Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very satisfied
byon 01/27/2024
Everyone was very friendly. They made sure to check everything on my vehicle to make sure all issues were resolved. They were able to get me in quickly and fixed the issue quickly as well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service at Northpointe
byon 01/19/2024
Friendly, helpful, professional, tried to save me as much as possible.The waiting room is comfortable and they kept me updated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Thanks again guys! You're awesome.
byon 01/10/2024
Great costumer service. Awesome communication thoughout the process. Very knowledgeable employees.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 12/19/2023
Always quick and polite.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 11/15/2023
Fast friendly service will be back
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Smooth Ride and even Smoother Process!
byon 10/26/2023
Angel was wonderful to work with. She was quick to respond, resolved questions very quickly, and was flexible when it came to timing since we were coming from 4 hours away. It was a super experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
nice place, clean
byon 10/24/2023
good fast service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome Service
byon 10/23/2023
Ty was very helpful and took care of my van.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 10/21/2023
The staff was so friendly and helpful. Very good experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Jeep Compass 2018
byon 09/22/2023
Joe and the gentleman I did the financing with were very knowledgeable and explained everything. The car was detailed superbly! Joe showed me everything in the car and how to operate it. I was very impressed with his service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Northpoint Service
byon 08/29/2023
Friendly, knowledgable and efficient operation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Care
byon 08/23/2023
Fast and simple.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ram 1500
byon 07/30/2023
They (Angel/Nick) made me feel right at home with friends and they didn't make it seem fake. It was a good long test drive, was not rushed to return to the dealership (gave me a good feel of the truck).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Customer Service!
byon 07/19/2023
From my initial inquiry via the website, Matt was very responsive to my questions and kept me updated the entire time via email. We had a brief call prior to me traveling to the dealership to make sure everything would be good to go when I arrived. Upon arrival, the Jeep was out front, clean, and had a full tank of gas. The sales process went smoothly and I was out the door before I knew it. Fantastic customer service and communication from start to finish.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Very happy customer
byon 07/16/2023
The sales associate we had Joe, was very professional and talked to us like we were long time friends. He made the experience enjoyable and as fast as possible. The finance department got us the best deal and worked with us in our trade in
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Penny Schaffer
byon 07/10/2023
Awesome customer service and Angel was a delightful sales representative to work with..
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Jeep purchase
byon 06/15/2023
Matt and Brian were great! Made the process very easy. Love the lifetime power train warranty!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Northpointe Review Seneca, Pa
byon 05/22/2023
The required recall was handled quickly and efficiently
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
