Customer Reviews of L B Smith Ford Lincoln
2016 Lincoln MKZ
byon 04/23/2024
How easy it is to work with Bill Yiengst to get a deal done.
Great service
byon 03/24/2024
Always friendly, great people
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change
byon 03/19/2024
Fast. Thorough
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Inspection
byon 03/19/2024
Staff was very pleasant and informative
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Great dealership
byon 03/15/2024
Dropping off my vehicle in the garage out of the elements is definitely a plus compared to others. The waiting area with a large television as well as various coffees and teas and a soda fountain is a nice welcoming touch.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service at LB Smith
byon 03/14/2024
From check in to check out everything went perfectly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Highly Recommend LB Smith
byon 03/08/2024
Liked everything. The car is great but LB Smith employees are simply the best. Big thanks to Stu Bingham, Ron Forbes and Donnie Youngblood for helping this old lady by utilizing their expertise in such a kind, respectful way. Very much appreciated.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service!
byon 03/07/2024
They are courteous and knowledgeable. And they are very helpful when you have questions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Visit 2/28/2023
byon 03/01/2024
Scheduled as wanted, work done quickly. Was able to get a ride back home immediately.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Bronco purchase
byon 02/25/2024
Stu is great. Always focused on what we want and is best for us. We trust Stu. Rob in finance was enjoyable to work with too.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
No Title
byon 02/21/2024
I liked Bill and he was very helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Visit
byon 02/08/2024
Service personnel are very friendly, and readily address any issues. Good experience for the customer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Absolutley Wonderful Expereience
byon 02/07/2024
The communication was key to us and you did not disappoint on that. You were absolutely amazing to work with and felt like talking to friends. I love that we did not have the "salesman" experience and fed a bunch of stuff. We got straight forward information.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
New Bronco
byon 01/31/2024
Kent Bushie was very helpful in finding a vehicle that fit my needs. This is the third vehicle I have purchased from him at LB Smith.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Calm and Courteous!
byon 01/23/2024
I loved how knowledgeable the service advisors and techs were. They did a full analysis on my car and I was able to leave feeling like I’m in a brand new car! I’m so thankful for their expertise and thorough inspection. My service adviser Justin did so well with keeping me updated the entire time while helping several other customers during a very busy period. Justin kept in constant communication with each of us and remained calm and courteous!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall done at home
byon 01/16/2024
Dealer came to my home to do a recall. Nice guy who ran me through some features on my 2023 Mustang. Recall was quick and painless.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car purchase at L.B. Smith Ford
byon 01/16/2024
Every person from start to finish was very professional & helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Place to Have Your Vehicle Serviced
byon 01/13/2024
Valet service and reasonable prices. Every experience here has been great!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Routine service and state inspection
byon 01/12/2024
I appreciate the prompt service and congenial personnel. Always a pleasure. Completion of work is consistently done within the projected time period. Charges for work are fair and reasonable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Works Service
byon 12/29/2023
Service was friendly and quick.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service the way it should be
byon 12/28/2023
I liked the ease of dropping my vehicle off and that all the required recall parts were on hand. The repairs and work were completed by noon and I was able to pay/pick up without issue.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience at LB Smith Ford
byon 12/27/2023
Staff always friendly and helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments