Customer Reviews of Fred Beans Hyundai
Service / 2017 Santa Fe Sport
byon 01/17/2019
As always it was quick and painless. They also helped me out with some discounts on the service and state inspection.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Recall fixes
byon 01/08/2019
Both recalls were handled quickly and accurately.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 11/02/2018
Excellent service personnel providing a satisfying experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Car repar
byon 09/18/2018
Work was performed correctly and on time . John was great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mike D
byon 08/15/2018
The service advisor (John) was excellent as well as the service performed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Battery Replacement and state inspection
byon 07/25/2018
I was relieved to find that my battery was the cause for my car not to start. While having it replaced I had state inspection and oil change, inside detailing performed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 06/08/2018
Always great service! Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 04/16/2018
They do a great job and always have me in and out.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
oil change and complimentary vehicle check
byon 12/13/2017
I had my first oil change on my elantra gt sport which was complimentary and the vehicle check and I had a few questions for the assistant service manager Dave who was very helpful. He came out to my car and took the time to clarify my questions regarding vehicle settings through the interface which were confusing to me, since the Manual is a bit vague in making it easy for the customer...upon completion of the service Dave told me that Raphael who is the Service Manager was out in my car attempting to adjust the Smart Cruise Control settings for me. We took a drive in my car and he was able to adjust the settings for me regarding the distances that I wanted set for the proper spacing behind the vehicle in front of me when the smart cruise was set. It is now clear to me what I need to do when adjusting this setting in the future. He was extremely helpful in doing this for me because another dealership may have said to just read the manual which as I previously stated is not always simple to understand...to me that is going above and beyond which I highly value...both Raphael and Dave should be highly commended
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
First Free Oil Change and 2 Recalls
byon 08/02/2017
Handled on time and efficiently. Service assistant came out and explained everything when the work was complete.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
State inspection
byon 06/29/2017
Got the work done quickly and was handled very professionally.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great buying experience at Fred Beans Hyundai
byon 01/26/2015
We had a great experience with Tim Bergey and the whole team at Fred Beans Hyundai. Tim was knowledgeable, friendly, and most importantly not pushy at all. Learning more about the car and its features from him was very easy and made the purchase an easy decision and the buying experience a very smooth one.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Can't recommend Fred Beans service
byon 01/02/2009
Used this service area on two occasions. Despite low expectations I was extremely disappointed by my experience on both visits. My Santa Fe was not completed at the promised time on either occasion. On the first visit not all requested items were not addressed. On the second visit a one year old vehicle was failed for safety inspection due to a hairline crack in the tail light. No white light was visible through the crack and it met requirements as stated in the PA code. A new lamp assembly ($200) was required to pass inspection.
If you buy you car here, don't have it serviced here
byon 10/18/2008
I took my Sante Fe in on a Saturday for a State Inspection and Oil Change. Dropped the car off at 7:30 AM and was told that it would be finished by noon. When, by 2 PM I still haden;t heard from them, I called and was told that my car would be completed within the hour. I asked if they had "found" anything wrong and was told that it would be finished in a hour. When I went to pick it up, while they put an Inspection Sticker on the car, they told me that "my brakes passed but that they should be changed within 500 miles!". HOW could they have "passed" if they needed to be replaced in 500 "short" miles??? I took my car to another repair facility and was told that, in FACT, my brakes SHOULD NOT have passed inspection, they were so bad...Not only did Fred Beans Hyundai inconvenience me, they lied AND they put my safety at risk. When I tried to contact Mr. Beans, the same Service Manager who lied to me tried to call and apologize. It will be a cold day in hell that I buy or service a vehicle at any Fred Beans Dealership. He may be the :biggest" game in town but he sure isn't the ONLY one!
- Recommend this dealer? No
Fred Beans Hyundai Service - no problems
byon 02/28/2008
Used them on 2 occasions for state inspection and a voluntary recall/oil change. For both visits, I specified a morning, while-you-wait appointment. Both times, they took my car in right away, and it was finished when promised. They even submitted a rebate for using a specific brand of oil for me. The waiting area had plenty of magazines, free coffee, and a large satellite TV. The also have a free state inspection deal (you still pay for emissions inspections, but it still saves a few bucks), regardless of where you purchased your Hyundai. Also used their parts counter to buy mudflaps. They matched an online store price without haggling.
- Recommend this dealer? No
Welcome to Fred Beans Hyundai of Doylestown! From our humble beginnings in the 1950s as a service station, Fred Beans Family of Dealerships has grown to Pennsylvania's largest privately held automotive group, offering 19 top brands.
Fred Beans Hyundai of Doylestown strives to offer the best vehicles at the fairest prices. Our commitment to excellence is second to none and customer service is our top priority. We offer customers a unique and exclusive Auto Rewards program on almost all of our vehicles. We are not your typical car dealership. Let us have the opportunity to earn your business. Come see us today!
"Come see why it's Better at Beans"
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