Audi Allentown
Customer Reviews of Audi Allentown
Highly recommend
byon 02/18/2021
Great experience. Everyone was very helpful and made my purchase a stress-free event. HIGHLY RECOMMEND!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
I'm driving a Q5!!!
byon 12/31/2020
I was driving a Subaru Crosstrek Limited and I'm now driving an Audi Q5 2021! The buying experience was one that was helpful and transparent. I worked with Elijah to help me find a Q5 within my budget and with features that I'm already cozy with. I was in no rush to find a vehicle plus with COVID, that wasn't really an option anyways. I worked with Elijah for 2 months to find what I was looking for and I couldn't be happier! I also worked with Anthony for financing and he drew me a picture of what I get with Audi. Every step of the way they educated and dazzled with how smartly engineered these vehicles are and the service (Audi Care) after the sale. As a mom and a small business owner...when Anthony told me Audi will come to me for an oil change or whatever service is needed...(!!!!). I highly recommend working with Audi Allentown. Especially, Elijah & Anthony.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Great experience
byon 08/15/2020
We bought our previous Audis at Audi Mechanicsburg (always a great experience.) This time, I was looking for a new Audi with very specific features; our local dealer didn’t have one and was not expecting one any time soon. I contacted several dealers; within two days, Audi Allentown called me with the news that the car I was looking for was being delivered that day. I made the trip the next day. From the sales and finance manager, to the salesman, the experience went smooth and the car was delivered in just under three hours. Impressive. I’m very happy with the experience. I have just one comment for improvement: the place was buzzing with people, my salesman was a bit inexperienced and wanting to move on to the next customer quickly, thus the delivery of my car needed to be handled a tad better. Nonetheless, I highly recommend Audi Allentown, and will go back to them and my local dealer, as the need arises.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Superb Experience
byon 06/23/2020
Purchased an S6 entirely over Internet and phone, and then had it delivered to me. All around great experience, with excellent communication from the whole staff, incl Nicole, Tony and Sam. We have bought six cars in last year years, and it was best dealer in experience. Would recommend without any reservations.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Outstanding Audi Dealership - Allentown
byon 03/08/2020
Just leased a new S6 from Audi Allentown. The sales team (Dmitri/Kevin) made the process very easy. They were honest, upfront and professional through every step. This was the easiest process I’ve ever had buying a car. The inventory and pricing were the best of any dealership in the area. I would highly recommend Audi of Allentown!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Tried to bait and switch - be warned
byon 09/28/2019
Test drove car Saturday. Slept on it and accepted their offier 9 am Monday with a deposit on credit card and appointment to pick up Saturday at 9 am. Called Wednesday to ask about last oil change and last inspection. Called Friday to ask to whom the certified check should be made payable. Arrived Saturday to find the car had been sold days before. Sales person never called to let me know and claims no foul because he didn't run my credit card. They are an hour away from me (which the sales person KNEW and that was why I was coming on Saturday). They tried to sell me cars with higher mileage. WATCH OUT FOR RIP OFFS AND DON"T FALL FOR IT. If you want to buy Audi, go elsewhere.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Best Lease Deal in 30+ years!!
byon 07/18/2019
I have leased over 30 cars in the last 34 years and the last two Audis I leased at Audi Allentown were by far the best of all of them!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great leasing experience
byon 03/23/2019
Nick Marvelli was terrific to work with. I ended up leasing an A5 Sportsback, but test drove a few different options prior to making a decision. In addition Jimmy and the GM Andrew where helpful and make the deal without pressure and the negotiation was fair. Thanks, Brad
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Sales Service!
byon 02/27/2019
I worked with Audi Brand Specialist Terrell Parker when looking to upgrade to a new model to replace my beloved 2013 A4. He knew my price point and would not stop until he found a new car that worked for me. I ended up making an amazing deal and have the peace of mind know I will be safe on the road while driving in style. Thank you Terrell!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Terrible customer service in sales
byon 02/11/2019
Terrible customer service. Kept us over five hours, deliberately hid extra costs until after we had negotiated the sales price, they delayed registering our car and never sent a license plate bracket we need to get the car inspected. Manager did not respond to repeated emails until I complained to a finance associate about it. Really terrible customer service, will never buy from them or the group again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Great Experience
byon 10/04/2018
Walked in and spoke with Kentyn briefly, then test drove a Q7. I brought my husband back the following afternoon and we drove the vehicle home a few hours later. We felt we were treated fairly and the process was less painful than normal. Love the car and the dealership was great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Audi purchase
byon 02/19/2018
Great dealership from purchasing to financing, and service. Everyone who works at Audi Allentown is pleasant and informative. I purchased two cars from this dealer and highly recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fair and no hassle deal
byon 11/15/2017
Received a fair, no hassle leasing deal on a new Q3 from Audi Allentown. They didn't play games and were very professional throughout the process. Loved our salesperson Cheryl Metts - friendly and knowledgeable! Sales Manager Sayed Ahmed put together a very good leasing deal for us and Justin Fulip did an awesome job walking us through the leasing paperwork at signing. Very satisfied and will be back in 3 years for our next Audi!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awesome experience with these folks. Real deal.
byon 09/17/2017
These guys are straight shooters, who don't waste your time, who want to get you in the right car, and on top of that, have what seems like the largest new Audi inventory within a few hundred miles. Ross Banks sold me my car and was knowledgeable, personable and pleasant to work with. He sheparded me thru every step of the buying process and was transparent and fair throughout. Kyle and Justin in the finance department were by far the most transparent financing folks I have ever worked with across the past six or auto purchases (covering Subaru, Buick, VW, Ford, and other Audi dealerships). These guys were great. And Liz Huddle was the reason I went to Allentown Audi in the first place and not to a competitor dealership for my test drive and initial negotiation. She had the perfect cadence of not being too invasive via email, while checking in just at the right time to see if I needed anything. Others dealers can be relentless and quite annoying; this experience was the complete opposite. As a result, I came in for a test drive of a relatively rare a6 on a Friday night, we ran the numbers, and had a deal an hour later. I took delivery the next day with no funny business or changes to the deal at all. What you see is what you get with Allentown Audi - a really great experience. Thank you, Ross, Liz, Kyle and Justin!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great buying experience at Audi Allentown!
byon 08/28/2017
I would recommend this dealership for anyone looking to buy a new Audi. Our salesperson,Brett Horlacher, was super and we had a nice extended test drive. We tested both the 4 and 6 cylinder Q7. He wanted us to be sure that the model that we looked at was the one for us. My wife and I both agreed that the Q7 and the nice people at Audi Allentown were the perfect combo!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Was losing faith in Audi ... until Audi Allentown
byon 07/29/2017
I have to say I had a nearly flawless experience with everyone at Audi Allentown. Coming from Maserati and then MB, I was dealing with a dealer in NJ who was not helpful, borderline disrespectful and who didnt appear to want to sell me a car. The best thing that happened was that I changed my mind on what I wanted and ended up doing my own internet search (although the other dealer was supposedly looking for a car) and found Audi Allentown. Within 30 mins of cancelling my order at the other dealer, I had 5 or 6 email communications with Nicole (identifying the car, negotiating a fair price, arranging or trade, etc.). When she had to leave, Liz picked up the ball and answered emails seamlessly. Two days later I was in a new car. Kyle was helpful, patient and actually got me a better interest rate than my credit union. Bo was fantastic and spent a substantial amount of time going over all of the features of my car, taking me for a drive to make sure I understood all the features and did not once try to pressure me into an upsell or accessories that I didnt need. Yes, I had to drive an hour and half to get the car, but despite having closer dealers I will do so again and will recommend Audi Allentown to people I know. Highest endorsement from someone who has purchased many high end cars.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Selecting my first Audi
byon 03/10/2017
From my first phone call to inquire about inventory on the model of interest to my visit, test drive and through the entire buying and taking possession of the vehicle process I dealt with people who were polite, knew their subject matter, responded to questions and requests quickly and followed up. I've owned several vehicles (makes and models) but this is my first Audi. And the buying experience I had at Audi Allentown was by far the best I've ever experienced. I can recommend them to family, friends and loved ones without reservations. Truly a superior group of people.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
The Consummate Professional
byon 03/01/2017
I recently purchased a 2017 Q7 from Allentown Audi. I am a conscienscous car consumer and the purchase was a result of 2-3 months of conversation and research. Throughout the entire process I dealt with Seth Lacey and I must say he was exceptional. I have dealt with many automotive sales representatives in the past and present, and Seth was by far the best. His exceptional attention to detail and attentiveness to my needs was truly top notch. He was never invasive or overbearing, and was always the consummate professional. He was always accommodating to my busy schedule and constantly made efforts to make himself available to fit my schedule. Seth made the car buying experience comfortable, enjoyable, and hassle free. Audi Allentown is extremely fortunate to have him on their sales force, and I recommend him without reservation to anyone looking to purchase a vehicle from Allentown Audi
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2017 Audi A8
byon 12/01/2016
Nice peoples to working with. Absolutely different experience I do have with BMW. Patrick Metz was our actual sales representative, very good person with very deep knowledge what he is selling. I leased 2017 Audi A8, absolutely best price, thanks for manager Bryan Zanolini, also finance part was very pleasant also ( very unusual ))) , thank for Nick De Simone!!! Most important this dealership is not greedy. Best PRICE.Best Servise !!!. Bravo !!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 10/16/2016
Had a great time buying a new A5 convertible from this dealership very friendly and not pushy at all everyone I dealt with was very professional
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Allentown Audi - buying a 2017 S5.
byon 08/26/2016
I purchased a 2017 Audi S5. Audi Allentown's staff is terrific. I really appreciate the fact that they focused on what I wanted, and never just tried to 'sell' me a car. I found the staff is very knowledgeable about Audi's products as well as the offerings in the broader marketplace. They are well trained, answering my endless questions, while framing the answers in a way that I could easily understand. Once we agreed on the model, color and options I wanted, they located the perfect match. What also stood out was the effort sales, management and finance made to provide complete answers, both the pros and cons as well as introducing many points I was unaware of before starting this process. Lastly - wow, what a car. The design, engineering and beauty can only be fully appreciated until you get behind the wheel and drive it home. It exceeded all of my expectations.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
