Sweeney Buick GMC
Customer Reviews of Sweeney Buick GMC
Fix
byon 07/08/2022
I took my Terrain for an oil change & tire rotation…which was fine. But I have an issue where the drivers side door makes noise, an annoying kinda clicking & it drives me insane . And I was told no one could hear it to reproduce the sound . So of course it was Not fixed!. And I am not happy. It’s so annoying that I don’t even want the vehicle anymore. So I’m at impasse driving a vehicle that annoys me to no end.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Dash board damaged during repair.
byon 05/18/2022
Sweeney did not stand behind there workman ship.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Robert Smith
byon 03/10/2022
Excellent Service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
master cylinder failed
byon 08/11/2021
My wife picked up the car & found the memory seat did not work. Took care of it myself. They removed the jack in the rear in doing that the weather mat came down from the rear seats. It was left that way untill we got home. Had this problem before and Corey used a different style clip but that did not work. I think that mat should be removed but we will have 4 holes in each of the rear seats.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good work but took too long
byon 07/22/2021
Dropped my car off at 8am with the plan to pick it up from work when I got off at 4:30pm as that was when I had a ride. My car was not started until 1:45pm (5.5 hours after I dropped it off) and was ready too late for me to pick it up. I had to secure another ride the next day to pick it up.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
GMC Denali
byon 04/03/2019
Words cant describe the experience provided by Sweeney. Especially, the service advisor at the counter. Russ was his name, and he bent over backwards to make our service both easy and necessary.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Sweeney Great Service, Great People
byon 11/20/2018
Quick and very good Service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 11/17/2018
Work done timely and friendly staff
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sierra customer
byon 11/01/2018
Very efficient
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent
byon 08/03/2018
Was in and out in no time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
GREAT CUSTOMER CARE
byon 05/30/2018
I have been a Buick customer from before Sweeney (Boardman, Ohio) took over. This company has always been very good to me. I have serviced my 2007 La Crosse there, since I bought it. The service manager (Chris) is very accommodating & extremely helpful. I trust this company.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2018 GMC Canyon - 5th New Vehicle
byon 01/17/2018
Great experience. Boggia is the best sales guy I ever dealt with on a new vehicle purchase. Simple, easy, and no setting at the dealership all day. Dealerships across the nation could benefit from adopting his methods as a standard selling successs approach. I live 5 Hours from this dealership and have no intentions of purchasing a new vehicle locally as long Boggia and Sweeney are still around.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Everyone at Sweeney's was great
byon 11/24/2015
John Cefalde was wonderful to work with. He gave me everything he promised. Had my 2016 Terrain all ready when I came to pick it up.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments