Sarchione Ford
Customer Reviews of Sarchione Ford
Customer server and Sales done right
byon 05/19/2023
Great dealership, in and out in no time. Royce helped me to a quick and easy purchase and trade in. Talked with multiple members of the staff all of them were friendly and pleasant to be around. Beautiful and clean show room. My only regret is I couldn't buy more than just one. Love the mustang I went home with, thank you all.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sarchione Ford
byon 06/29/2016
I came in to look at a truck and was not pressured at all. Very down to earth salesman not trying to push you into something you can't afford. Also salesman was very upfront with me about trade in value of my old truck and I decided to keep it. Very black and white easy to understand deal was made on a 2012 f250 and I could not be happier. AJ is a great salesman and a pleasure to talk to and deal with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchase of Vehicle for a Missionary
byon 06/20/2016
My experience at Sarchione Ford was rather remarkable. I was looking for a used car that was safe and road worthy for a Missionary serving in the Pacific Rim field who is home on deputation to share his ministry with those who support him. Sarchione Ford personnel listened as I shared the need I had. They then recommended a vehicle they thought would fulfill my need. They then put two new tires on the front of the vehicle, serviced the car and had the car detailed. They also recommended that I purchase a warranty that would pay for repairs should a need arise while the missionary was on the road. I could not have been more pleased with my relationship with the dealership. I recommend them to any and all. You will be treated right. Rev. Roy J. Kelsey, Rootstown, Ohio
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 05/26/2016
I went out to find my mother a new, safe and suitable vehicle...Our sales person A.J. was great! Not only did he do a terrific job, but he noticed when we were test driving one of the vehicles that it would be very important to have a vehicle with seats that adjusted easily, because we struggled to make the adjustment. When we returned from our test drive A.J. suggested another vehicle which was perfect for our needs and that's the one we purchased. A.J. asked many important questions to find out just what we were interested in and what items were important to us, then he suggested the vehicle that fit our needs the best!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service.
byon 05/12/2016
I had a 10000 mile check up. Kind and courteous service as well as timely.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Professional, courteous, helpful staff
byon 05/10/2016
Review I recently had my 2013 Ford Fusion in for service at the Sarchoine Ford Dealership. I found the woman working at the service counter to be courteous, professional, helpful and efficient. Additionally the mechanic who worked on my vehicle was knowledgeable, professional and determined to fix the problem I was having, in which the memory button on the seat positions wasn't working. Thanks for a very pleasant service appointment!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
First oil change on F150
byon 04/18/2016
Had my appointment at 1:00 for an oil change and disable the white noise in the F150 cab. Both were done correctly and the truck available within 45 minutes. Very pleased with the service and professional attitude of the service attendant.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Department
byon 02/09/2016
I have a 2014 Ford Escape that I had "the works" service completed, I am always pleased with the staff and impressed at how they remember you and your vehicle--even over the phone! Great place, Great people always a pleasure doing business here.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service.
byon 02/01/2016
Friendly professional environment. Timely mannered and couldn't ask for a better experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 01/18/2016
Everyone went above and beyond for me. The employees were extremely knowledgeable. Great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2014 F150 Service
byon 01/08/2016
Great service department. Vehicle done right, on time and good price.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great experience
byon 12/01/2015
Geno was my sales rep he is very helpful on my purchase of a f350. This is the 2nd truck I bought from him and I will continue to use him as my sales person and recommend him to any one who is buying a new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Place to car shop, even for us ladies!!
byon 10/27/2015
As a single female, buying a car is always something that I dread. In the past I have been treated as if I lacked intelligence and was not worth the salesperson's time. But at Sarchone, I was made to feel very comfortable and that I was valued as a customer. The vehicle was explained to me in detail, and at no time was I ever made to feel that my questions were somehow a nuisance or not worth answering because they were too "girlie". Everyone from the sales person right up through the finance guy were so nice and very, very helpful!! I absolutely LOVE my new Ford Explorer!! In the future, the only place I will car shop will be at Sarchone!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service to obtain an additional key fob.
byon 09/23/2015
Quick and courteous service. Also inspected and improved that appearance of the hood.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
