Bob Pulte Chevrolet
Customer Reviews of Bob Pulte Chevrolet
Bob Pulte Service Experience
byon 08/17/2023
The Bob Pulte Service Department is by far the best I have ever experienced. The personal follow up and customer service Austin Rahmes provided is unmatched. I have never been to Bob Pulte before, but I will be back. Thank you so much for your hard work and honesty. Eric Burns [contact info removed]
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bob Pulte Service Experience
byon 08/17/2023
The Bob Pulte Service Department is by far the best I have ever experienced. The personal follow up and customer service Austin Rahmes provided is unmatched. I have never been to Bob Pulte before, but I will be back. Thank you so much for your hard work and honesty. Eric Burns [contact info removed]
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Okay at Best
byon 01/18/2023
Other than taking over 10 DAYS to get the truck in for a break service and 2 recalls, they did okay. As soon as i got into the truck there was a service break code when i picked up the truck. After they said they test drove the truck and after replacing front and rear pads and rotors. They Had to take the truck back into the shop to try and reset brake pad monitor. When they brought the truck back out to me, I got into the truck, the break monitor was now showing 0% for the monitoring system. They had to reset it once again to get this to clear and reset. I guess 3rd time working on it was the charm. I was pretty frustrated at this point! This Definitely makes me question their attention to detail. There are way too many electronics on these trucks for simple systems! Then throw in the $1,580 cost to replace front and rear pads and rotors, spark plugs and 2 Recalls. Wow!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
good time to buy a truck
byon 12/18/2017
Roger did a great job getting me into a truck I wanted without the hassle.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
New Car Purchase
byon 09/22/2017
Great experience in purchasing a new Traverse. We were not sure on what type of car we wanted. Zach was a great salesman in asking questions, and allowed me to drive multiple cars and was very patient in allowing me to go back and forth re-looking at the cars I drove. Zach did fantastic job at going over the cars and answering our questions about each one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
18 Traverse, Great Service
byon 09/11/2017
Zach was exceptional to work with. We ordered a new auto and received an e-mail notification when the car was assigned for the build. that was nice to know where our order was in the overall process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great buying Experience
byon 09/08/2017
Great experience with Skeeter! If you want to talk to a great sales person without feeling like your being "sold" Skeeter is the sales person you want to talk to. Great interaction, helpful and very knowledgeable!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Great service department
byon 08/16/2017
Always happy with the service department great customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Repair
byon 08/16/2017
Great work inessential time than stated
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Experience!
byon 08/15/2017
We had a great experience with Skeeter and Bob Pulte Chevrolet. It was the easiest purchase ever and will definitely be back!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Always take my truck here
byon 08/15/2017
My truck has only ever been worked on here I always take it drop it off and know I will receive the best service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great first car buying experience
byon 07/27/2017
My car buying experience was great. Brandon and Jonathan were very helpful and understanding for my first car buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Well Done!
byon 06/21/2017
Thanks for the quick turnaround and for working my repair into your day without much advance notice! Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Outstanding service
byon 06/11/2017
We're experienced nothing but the best of service at Bob Pulte's. We can count on them to be a honest and responsible partner in the care of our cars. I highly recommend their work and we will continue to count on Pulte's service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
First free routine service was A-1!
byon 06/04/2017
Had to have our first free routine service completed while on a cross country trip. Really loved getting it done at my "home town" Chevy dealer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
The Best Dealer Around
byon 05/31/2017
The team at Bob Pulte was exceptional as always. The purchase process was completely painless. I got a fair price. I was treated great. I love my new (used) Yukon XL. I will definitely buy my next vehicle from Bob Pulte Chevrolet.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Silverado hd
byon 05/24/2017
Very helpful info provided before testing truck. Salesman (Jonathan) was professional and helpful. No pressure...good experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Work on 2018 Equinox
byon 04/30/2017
The work on the vehicle was done OK, but I was not happy with how dirty the vehicle came back to me. I spent the day before cleaning it up so it was spotless. The front rubber mats were just laid on top of the carpet mats. There was dirt and grass on both the carpet and rubber mats when I picked it up. There was also white spots on the top of the car. I'm guessing it came from the paint shop.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Dept.
byon 03/31/2017
Excellent customer service department personnel(Austin, Michelle, and Jim).
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick response to troubled and tire(d)
byon 03/25/2017
Was in the dealership to look at used trucks. On the way there, i noticed a check tire pressure monitor light came on. While there, it was suggested by the sales staff that service take a look at the tires. Found two nails in the right rear tire and by the time I was through looking, voila! the tire was fixed. great crew... Thanks :-)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
looking to buy a 2017 SUV
byon 03/21/2017
Our experience with Jim Kleiser in Lebanon Ohio was very satisfying. Everyone was very friendly helpful and PATIENT. Its always alittle confusing when you are buying a new vehicle but Jim answered everything we threw at him and described and showed us how everything worked. He made us feel very comfortable about the Traverse. We have never driven a SUV so it was somewhat scary for me as a woman, but Jim took the stress out. I love the vehicle and thank Jim and all the staff for a very satisfying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
All Star Service
byon 03/12/2017
I'm in the service industry myself and I know taking care of the customer is job one. These folks have that down to a science. There was an issue with our new vehicle when it arrived from the factory. The service department jumped on it and kept it moving until the issue was resolved keeping us informed along the way. These guys beat the heck out of the supposedly award-winning Cadillac dealership I deal with for my car. I would recommend these guys in a heartbeat.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
