Germain Lexus of Dublin
Customer Reviews of Germain Lexus of Dublin
Highly recommend Germain Lexus of Dublin!
byon 05/29/2023
We have been working with Germain Lexus of Dublin for over a year looking for the "just right" vehicle for our needs. Our salesperson remained consistent, knowledgeable, friendly, well informed, and looking out for our needs for well over a year. We finally found the vehicle and, wow, the experience could not have been more pleasant, friendly, smooth, efficient, and professional. These qualities matter to us and, if they matter to you, you have found the correct dealership. After we signed the dotted line, the dealership was about to close (something we felt very bad about) but they treated us without any regard for the time. The technician took his time to go over all of the features; probably the best lesson we've ever had with the automobile technology interface. Both he and our salesperson stayed well past the closing time and did not hesitate to make this experience comfortable and professional. Germaine Lexus of Dublin gets a five-star rating from us and we will recommend them at every possible opportunity.
Top of class
byon 06/10/2020
My family has purchased eight cars from Germain Lexus of Dublin and we will continue to for years to come. Jon Aponte is huge reason we keep coming back. He cares about his customers and never makes you feel like he's "trying to make a sale." He's called and texted to follow up with me and has answered questions about my new car as I've had them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
best car buying experience ever!
byon 06/09/2020
From the moment I walked in the door to the drive away - everything was perfect. All car dealerships should model after the Germain Lexus brand. My salesman, Kevin was knowledgeble, straightforward and respectful. Getting the deal done, even with a trade, was fair right out of the box. Thanks to the team at Lexus of Dublin.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My Germain Experience
byon 06/08/2020
The least stressful car purchase I've ever engaged in. No lengthy negotiations nor behind the scenes discussions. Much pleasanter than my last root canal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
All That Was Expected Was Present
byon 06/05/2020
Germain Lexus of Dublin has once again exceeded our expectations in the sale and delivery of our new NX 300 F Sport. This was our second buying experience with Germain. Only age may inhibit us from a 3rd. Thank you Adam.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Thank you Germain Lexus
byon 06/03/2020
I recently purchased a Buick Lacrosse from Germain Lexus of Dublin. The car has been all I hoped for and the buying experience was first rate. The salesman, Marvin Carter, was professional and helpful. One of the things I've hated about car buying over the years is the many back and forth I've had to do between myself and the salesman. There was very little of this. I told him what I hoped for in my trade in and what I was hoping to pay for the car. After the test drive we immediately "made the deal."
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Excellent Experience
byon 06/03/2020
Was not planning on purchasing the day I looked, so I was a little unprepared. No insurance card, no checkbook and my credit had a freeze on it. But, with some patience, it was all taken care of and I Love my New Car!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Classy dealership
byon 05/26/2020
Having just purchased my third Lexus from Germain Lexus of Dublin, I would recommend this dealership. My salesman, Ulises, has been informative and knowledgeable. The rest of the staff were courteous and helped get the electronics set. It’s what I expect and Germain Lexus delivers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent trade up!
byon 05/23/2020
I found Adam to be wonderful in getting my trade ready quickly over the phone. Minimal time spent at the dealership which I really liked during a pandemic!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Everything was great!
byon 05/13/2020
Best car buying experience I have ever had. Jon A. and David D both went above and beyond anything I would have expected. Cudos to them both.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great help in purchase
byon 05/09/2020
Dealership was ready for me on arrival from Akron area. Jon did a great job of handling the pre-work and explaining his part. Financial process was a bit of wait, but went smoothly once started. No issues. Certified vehicle I purchased was as described. Nice purchase process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Car Buying Experience Ever!
byon 05/02/2020
In spite of the pandemic, Germain Lexus made our car buying experience the best ever! My husband called the dealership and we were able to come right over and take the car for a test drive. Brian and David were super helpful and friendly (although since they were wearing masks I probably would not be able to recognize them). We went home and got the car we wanted to trade in. When we returned to the dealership, we were helped immediately and after some paper work, we were driving home in our new (used) Lexus, which we love!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Jeannette Godsey
byon 04/27/2020
Marc Hornick and the dealership did a super job providing information concerning our RX350. This is the second Lexus that we have purchased from Marc and we look forward to driving the car 300K miles.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Gx460
byon 04/26/2020
We are totally happy with our experience at Germaine Lexus.Everyone that we worked with Bryan,and Mark were outstanding and knew the answers to all our questions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service
byon 04/21/2020
The service and respect given was amazing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase of used Lexus is250
byon 04/12/2020
We were surprised at how quick and painless the process was. We got a great used car at a good price, salesman worked with us and we were able to take the car home the same day.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service! Very easy to deal with.
byon 04/10/2020
Even amid the social distancing restrictions and multiple company shut downs, Germain Lexus provided me with outstanding service and made the buying process extremely easy. Would 10000% go back for my next car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Lexus GX 460 2020
byon 04/09/2020
Excellent customer service. Mr. Tod was very helpful. The best place to buy your favorite car from. Thank you all.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent experience
byon 04/08/2020
I had the best experience in buying my new car. It’s was effortless. All the paperwork was simple and accomplished quickly. I appreciated all the help on getting to know my car and helping with the Bluetooth set up. The car is immaculate. The whole experience could not have gone better
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Family Business
byon 03/28/2020
I have purchased several vehicles over my lifetime. My wife and I recently purchased a new Lexus GX460 from Germain in Dublin Ohio. The process from start to finish was fantastic. The team was very knowledgeable and friendly, they ensured we had a good experience. Highly recommended for anyone in the market for a new or used vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Buying experience
byon 03/17/2020
I was pleased with my experience with Germain Lexus Dublin. Everyone there was very pleasant. Will was my sales representative. He was fantastic. I would highly recommend this location to friends. Thank you to all at Lexus Germain of Dublin for making my experience great in purchasing my new vehicle. Rosalyn Kenner-Waddell
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fantastic purchase
byon 03/08/2020
After spotting a very clean one owner car on Cars.com on a Thursday night, I contacted the sales team at Germain Lexus of Dublin Friday morning. Within an hour we had agreed on a very competitive price and arranged excellent financing. Throughout the entire process we were treated fantastic and the car was fueled up, cleaned up and waiting for us Saturday afternoon. We drove up from Cincinnati, spent about an hour at the dealership and drove it home. Thanks Germain and David Duncan for showing us a very customer friendly and downright pleasant used car buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The next time you're in need of a new Lexus or service for your current ride, turn to Germain Lexus of Dublin, OH. As a part of the Germain Automotive Partnership, was have years of experience bringing high-quality automotive experiences to drivers from all over Greater Columbus and beyond, and we're proud of the reputation we've earned as a customer-focused dealership. Pay our Dublin, OH, Lexus dealership a visit at your next convenience, and start down the road to a better driving future.
Searching for a new Lexus? We have a wide selection at our Lexus dealership near Delaware, OH, and our staff will help you find the new Lexus that's perfect for you. Explore a new Lexus RX or NX for a sleek crossover that makes daily commutes and weekend journeys alike a breeze, or get behind the wheel of a powerful sedan like the Lexus IS or GS. You can also browse our inventory of pre-owned Lexus models, as well as L/Certified alternatives like the Lexus GX, CT and RC. Speak with our Lexus
1 Comments