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Voss Village Cadillac

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Customer Reviews of Voss Village Cadillac

21 sales Reviews
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5 out of 5 starssales Rating

Good experience

by joannindayton on 12/07/2016

Rick was great; he is a down to earth guy who believes in the quality and value of the Cadillac and shows that with his enthusiasm. Buying the car was a pleasant experience as there was no pressure from anyone in the dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Service

by Neicie60 on 07/26/2016

Very friendly and pleasant atmosphere. Service representative Eric was very accommodating to the needs I had regarding my car. Thank you so much. Would definitely recommend Voss to family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Happy and New "Cadi Girl" from Voss Cadillac!

by KatherineEve on 02/29/2016

Paul was very friendly and knowledgeable. Not overly pushy for the sale. I felt he had my best interest in mind. He was very accommodating for myself and family. I have already recommended two people to visit Paul at Voss Cadillac in Dayton. I couldn't be happier with my SRX and purchase process. You'll be in great hands at Voss!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Voss Purchase

by tgcomer on 08/01/2015

Voss had the SRX that we were looking for and gave us an acceptable amount for our trade-in! We we're completely satisfied with our deal!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Five stars

by Leonarddee on 03/16/2015

Bernard was the best! He listened to what we wanted and offered us the best price on anything we had looked at all day. We had already checked out other dealers and are so very happy with the service and our new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience at Voss Cadillac!

by Robert1455 on 02/04/2015

The Sales Manager Brian Vanover and our sales associate Tim Mark could not have benn more professional! They are knowledgeable, friendly, patient and eager to please. They made our buying experience most enjoyable! We look forward to doing business with Voss Cadillac again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great customer service

by jesusbeliever on 02/04/2015

I received great customer service from the following Voss Cadillac personnel: Cheryl Simon, Jim Kilian and Brian Zan Over They were kind, helpful and very accommodating.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Caddy

by TJSchorr on 02/02/2015

Coming to VOSS for our new Cadillac was a great experience. As we walked into the beautiful showroom, Mr. Bernard Leigh cheerfully greeted us; he was more than willing to assist us answering all of our questions and very patient to explain the differences in the sedans. He let us know also, if we were interested, there were 2014 vehicles available at reduced prices. Since we were not exactly sure what we were looking for, we were able to test drive both 2014 and 2015 vehicles with an associate of his (sorry cannot remember his name) who was also very cheerful and patient with us. We would recommend both great salesmen to anyone looking for a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

SRX purchase

by DanB58 on 01/20/2015

Paul Martin did an absolutely outstanding job! it was a completely fulfilling engagement. My wife is a hesitant buyer at best and Paul managed to bring her along at a pace that put her at ease which allowed us to come to a conclusion quickly. i wnat to thank Paul and the entire Voss staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Car Buying Experience

by Danic on 01/08/2015

Jim Killian at Voss Village Cadillac was an excellent salesperson. He went above and beyond showing us cars. He was very knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

2013 XTS Purchase

by orlieed on 12/22/2014

Jim Killian was an excellent salesperson. He answered all my questions, and showed me different vehicles. He was very professional and more important personable. The entire process was enjoyable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

LOVE MY NEW ATS

by LKHOFFMAN on 10/14/2014

Rick was great. Very informative, quick to respond and went out of his way to have someone else help me when he was out of town. The other gentleman was very helpful and nice as well. I do not remmber his name but Rick knows.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience at a Great Dealership

by Tim2448Terri on 10/11/2014

We were greeted by the friendliest car dealership employees we have ever encountered! From communicating over the phone and driving 50 minutes to the dealership,we were immediately met by,and introduced to Bryan,Pete, and our excellent Salesperson Bernard!He was ready to assist us and answer any questions we had on three completely different models that we were interested in driving, and had them ready to drive and explained every option on all three! He is a great asset to your company,and it was very pleasurable to do business with everyone involved,including the discussions with Bryan about the deal on the car! We drove away with a brand new ATS Luxury Caddy! Thank You to everyone involved with our purchase! Tim&Terri Terry

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Model dealership and salesman

by xmuset on 10/05/2014

We dealt with Voss salesman Bernard Leigh who is an outstanding example of what a salesman should be: patient not pushy, helpful and informative, and was able to get the XTS we wanted from another dealer on a 1-day notice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Voss Cadillac The Place to Buy your Cadillac!

by moondance77 on 10/02/2014

Paul Martin! This is our second purchase from Paul... The first purchase was via the phone.... Even though we were in Dayton, KY...We had the run around from another dealer that is closer to Dayton, Ky. Since I lived in Beavercreek for a number of years, I decided to call VOSS. Talked with Paul, told him the car we wanted, color, accessories AND the BEST Price. He did not 'tap dance' got to the point, had the car available with all the accessories. So, Ken and I drove to Dayton, OH to purchase the new Cadillac! Paul is professional, knows his products, and personable! Brian and the other sales people are helpful, friendly and genuine..This dealership is truly based on being Team Players! So, car number 2, of course we went back to Paul! Again, all of the above. Brian was great, too! If we arrived too early and Paul was with another customer, the other sales people always made us feel welcome! The Professionalism and friendliness carries on in the finance office and any add on, such as warranties, car protection from the elements. Oh, and did I mention, I love my new Cadillac SRX!!!! On another note, Ken's car was hit in the rear by another driver. VOSS did an outstanding job making the car all new again.. Thanks!! Very polite and customer friendly, too!! Sincerely, Joy L and Ken G

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Good Purchase Experience

by jamesralph on 09/14/2014

We wish to thank both Rick S. and Kevin K. for their help in making our SRX purchase a pleasant experience. They didn't try to steer us in any direction, just gave us the facts and were very patient as we tried to absorb those facts. Additionally Rick's sales presentation was far better than any that we have received at other car dealerships -- he was very knowledgeable & answered all our questions honestly & quickly. We left the dealership with a feeling of confidence and satisfaction that we had a sales person who is not the kind who would "take the money and run". We have already recommended Voss Cadillac to several others.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great buying experience!

by Valur on 07/07/2014

My experience shopping for and test driving my new car was made very enjoyable due mostly to my salesman, Bernard L. I felt like I was shopping with a trusted friend and not a "sales person." We had fun; he was super accomodating; he was honest and upfront. It was so refreshing to not feel like I was "being played" by the sterotypical car buying tactics. The Cadillac is such an awesome car. GM has really done the selling for you. The salesman just needs to relax and provide an enjoyable service of test driving and answering questions. Bernard did this and when the sale was complete, he spent way more time with me than I had expected teaching me about my new car and making sure it met my expectations. I have purchased 7-8 new cars in my life. I usually dread the process. This was the only one I can honestly say was enjoyable. Thanks Bernard! P.S. You better still be there when my lease is up!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

voss cadillac

by mrj6 on 09/20/2013

a great place to buy a car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Perhaps the best anywhere

by Rod_G on 09/11/2013

We've bought two new cars from these great folks. If I had a dealership, I'd want my team to be as they are. Super.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

A Great Sales Team Creates a Great Experience.

by Vanny15104 on 04/03/2013

Thanks to a great sales team; that knows the meaning of team, I had the greatest new car sales experience of my life at Voss Village Cadillac. Mr Bernard L. was the salesman that guided me through the selection process. His attentiveness, patience and product knowledge were exceptional as I went through many models,vehicles and mind changes before making my final selection. It seemed that he knew every vehicle in the dealerships inventory. He was the best of the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

A superb dealership

by Khagaman on 02/16/2013

Very pleasant. All personnel extremely professional while also Beijing very caring. From service personnel to those on sales floor, all were a treat to work with as we went through the car buying process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership