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Customer Reviews of Hugh White Honda

5.0
Overall service Rating
5 out of 5 stars(265)
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265 service Reviews
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5 out of 5 starsservice Rating

Great service!

by Kelly Quakenbush on 07/28/2022

Jason Scheid is the best! Great customer service. Would definitely recommend Jason is Service Dept

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Jeff on 07/26/2022

Scheduled maintenance service was completed as planned

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Review

by ChanRak Em on 07/17/2022

I took my S2000 in for routine service. Everything went great and they also took care of a recall.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Exceptional experience

by Jody on 07/16/2022

Mr. Jeffers has been fantastic to work with. He made finding my new pilot seamless as well as the transition to my new lease. Everyone in the dealership is great and I highly recommend.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Oil change/mirror

by G Ness on 07/12/2022

Everything was great, changed oil and fixed vibrating side mirror in 45 minutes.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Quick, Clear, Caring

by Conor M on 07/07/2022

In less that 50 minutes, my car was done being serviced. They went through what had been done and the status of my fluids, treads, etc. clearly and efficiently with a friendly attitude.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Roger Farley on 06/30/2022

Don in service is awesome

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service department

by Mrdelicious on 06/29/2022

Excellent service every time I come in. Friendly staff. Great service rates. Great prices. Very clean and comfortable waiting area

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by MV on 06/22/2022

Very friendly and time waiting was under the hour

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Extra nice

by Steve on 06/16/2022

Service writer took care of everything.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Don't know what goes in here

by Staff helpful and service time on 06/09/2022

Staff polite and helpful and work completed on time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fast and Friendly Service

by Lisa on 06/02/2022

Had an appointment and they were ready when I pulled in. The salesman that sold me my Honda CRV, Greg Pappa, even came to service garage to greet me and ensure I was happy with my vehicle. Service people were very friendly and had my car back in less than an hour.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Excellent service and information from start to finish.

by Sally L Brown on 06/01/2022

I drive from Dublin just so I can get my car serviced by Hugh White. I was so frustrated a few years back and a mechanic mentioned the honesty and integrity of the people who work at Hugh White. They are incredible. I have recommended them to others!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

I trust Hugh White Honda's Service Department

by JeanG on 05/31/2022

I always get the best, honest service, when I go to Hugh White Honda's Service Department. They always explain everything and I have never had an issue with cost or customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great job

by Great work on 05/22/2022

They did a great job 👏 👍 they are very professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Good Service

by Bonnie on 05/17/2022

My car had to be towed in to the dealership. The problem was quickly diagnosed and fixed in a reasonable time frame as promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

CRV

by Sunny on 05/11/2022

Good job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service always!

by Beth on 05/05/2022

I have been bringing my Honda to High White Honda for 13 years for oil changes and minor updates. I am loyal to them because they are honest and only do what is necessary. Jason is great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Regular maintenance

by Josh on 04/30/2022

I was just there to get regular maintenance done on my car oil change tire rotation they done a great job

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Regular maintenance

by Josh on 04/30/2022

I was just there to get regular maintenance done on my car oil change tire rotation they done a great job

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

The only dealership I truly trust!

by Barbara Wolcott on 04/22/2022

I have been an ongoing customer since 1986. Jim Jeffers has sold me all but my first two cars. A total of 15 as I remember! Only one was purchased at another dealership! Trust brought me back every time!!! The only dealership I bought from that was different tried to take advantage of me in the service department! Once you can’t trust your service department…that’s the end of any business!!! Stupid to allow a service employee to ruin the reputation of the entire dealership! Personally I think that’s where most of the business losses are for certain!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership
Amenities
Complimentary Coffee
Rental Car Service Onsite
Express Service
Customer Lounge Area
After Hours Drop-Off
Languages Spoken (2)
English
Spanish