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Customer Reviews of Hugh White Honda

5.0
Overall Rating
5 out of 5 stars(405)
Recommend: Yes (24) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great experience!

by Thompson on 07/20/2022

What a great experience and in and out with a new car less than 4 hours. Love my car! Very nice people who have no hidden agenda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
405 Reviews
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5 out of 5 starsservice Rating

Great service!

by Kelly Quakenbush on 07/28/2022

Jason Scheid is the best! Great customer service. Would definitely recommend Jason is Service Dept

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Jeff on 07/26/2022

Scheduled maintenance service was completed as planned

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience!

by Thompson on 07/20/2022

What a great experience and in and out with a new car less than 4 hours. Love my car! Very nice people who have no hidden agenda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service Review

by ChanRak Em on 07/17/2022

I took my S2000 in for routine service. Everything went great and they also took care of a recall.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Exceptional experience

by Jody on 07/16/2022

Mr. Jeffers has been fantastic to work with. He made finding my new pilot seamless as well as the transition to my new lease. Everyone in the dealership is great and I highly recommend.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Hugh White delivers again!

by Ryan M on 07/14/2022

Another great buying experience with Hugh White Honda. Jim Jeffers is exceptional. He listened to my request for car add-ons and delivered precisely what I wanted. Go see Jim...you'll be glad you did!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Oil change/mirror

by G Ness on 07/12/2022

Everything was great, changed oil and fixed vibrating side mirror in 45 minutes.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Quick, Clear, Caring

by Conor M on 07/07/2022

In less that 50 minutes, my car was done being serviced. They went through what had been done and the status of my fluids, treads, etc. clearly and efficiently with a friendly attitude.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sales rep Jim Jeffers is great

by Sales rep Jim Jeffers is great on 07/02/2022

This is the 2nd time we have purchased cars at Hugh White. We purchased 2 cars in 2020, and 2 cars in 2022. Our sales representative Jim Jeffers is the absolute best. He is the reason why we purchase from Hugh White. Thank you Jim for everything you do for your customers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service

by Roger Farley on 06/30/2022

Don in service is awesome

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service department

by Mrdelicious on 06/29/2022

Excellent service every time I come in. Friendly staff. Great service rates. Great prices. Very clean and comfortable waiting area

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by MV on 06/22/2022

Very friendly and time waiting was under the hour

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Extra nice

by Steve on 06/16/2022

Service writer took care of everything.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Don't know what goes in here

by Staff helpful and service time on 06/09/2022

Staff polite and helpful and work completed on time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fast and Friendly Service

by Lisa on 06/02/2022

Had an appointment and they were ready when I pulled in. The salesman that sold me my Honda CRV, Greg Pappa, even came to service garage to greet me and ensure I was happy with my vehicle. Service people were very friendly and had my car back in less than an hour.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Excellent service and information from start to finish.

by Sally L Brown on 06/01/2022

I drive from Dublin just so I can get my car serviced by Hugh White. I was so frustrated a few years back and a mechanic mentioned the honesty and integrity of the people who work at Hugh White. They are incredible. I have recommended them to others!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

I trust Hugh White Honda's Service Department

by JeanG on 05/31/2022

I always get the best, honest service, when I go to Hugh White Honda's Service Department. They always explain everything and I have never had an issue with cost or customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent

by John on 05/24/2022

Excellent

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great job

by Great work on 05/22/2022

They did a great job 👏 👍 they are very professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Nolan Knox is the man you want to sell you a car/truck

by debbie Sonnanstine on 05/18/2022

Nolan was exceptional every interaction I had with him. He knows a lot about many different vehicles that I looked at and was very helpful with me purchasing my Pilot. Amanda was also very helpful with helping me with my old car trade in title work. Everyone I have had interaction with at Hugh White Honda were exceptional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Good Service

by Bonnie on 05/17/2022

My car had to be towed in to the dealership. The problem was quickly diagnosed and fixed in a reasonable time frame as promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership
Amenities
Complimentary Coffee
Rental Car Service Onsite
Express Service
Customer Lounge Area
After Hours Drop-Off
Languages Spoken (2)
English
Spanish