Walt Sweeney Ford

by Mel B on 04/24/2021

My husband & I drove over from Indianapolis, IN to see a 2020 Explorer we saw on edmunds.com. Bryson was pleasure to work with. The vehicle was ready for us to test drive when we arrived. Bryson was upfront about reacquired vehicle history of this Explorer. It was a straight forward easy experience & we walked away with our new to us Explorer.

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by Jeffrey Robinson on 02/22/2021

Called this dealer. Gave them my information. They advertise on their tv commercial that they work with people with bad credit. They tell me I am approved. I go there to view cars and they gave me only a few of their choices to pick between. I was not allowed to even pick a car. I choose one to come pick up the following week. The sales man Steve, tells me ok. I come the next week to get the car and he tells me they sold the one I wanted to buy and had already picked another car out for me. I told him I wanted to look at the rest of their inventory on line. And for 3 weeks the car I wanted was still on the site as for sale that the dealer lied about selling. So I drove up to the lot. And low and behold the car he lied about was still on the lot. I thought the Sweeny family were about helping people with credit issues, were upfront and not shady, and would not hire shady characters to work with paying customers. Was I wrong. The salesman was trying to charge me $32,000 also for a $16,000 car. I have the paper work to prove it. I would not deal with this conniving business for any auto purchases if I were you. Nothing but shyster tactics from the moment I walked into the place. No star rating

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by Travis.G on 01/09/2020

Very helpful and flexible on the deal Esther was great

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by Elaine A on 11/03/2019

I came to Walt Sweeney Ford to look at a used vehicle that I found online. I’d looked at this exact same vehicle at another dealer the day before, but wanted to check out the one at Walt Sweeney before making that purchase and I’m SO glad I did. Compared to the other dealer, Jo made this process so easy and way more transparent. She made sure that all our questions got answered and was wary of our time constraint. In the end, Jo’s great customer service was the deciding factor since I was looking at basically the same car/miles/price.

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by Joe Rump on 10/11/2019

I had a great experience. The whole process was fast and easy. Everyone was friendly and extremely helpful.

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by FrankD on 12/22/2018

I just purchased a 2019 Ford Explorer and Wanted to thank John Sweeney for an outstanding sales experience! John was the consummate professional. He answered all our questions and made the buying experience a pleasure. We have been purchasing from Walt Sweeney ford for 20 years and wouldn’t think of going anywhere else.

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by paul on 12/17/2018

had a great sales person at the dealer with little or no pressure.He was very nice and answered all of my questions.The sales manager was also very nice as well and worked with me on the price.Very satisfied.PG

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by Lytonya_M on 12/15/2018

I came in hoping to get the car I wanted and I did! Thank you so much Don and Jenni for making my car buying experience a great one!

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by Derrick on 12/05/2018

I went to Walt Sweeney Ford 3 different times. Every single time they smiled and talk good to me trying to sound like a friend when all they did was give me the run around sending me to 3 different locations in 2 days. I went to Walt Sweeney Mazda and left with a truck the same day💪.

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by mikem on 09/13/2018

great sale people found the car i was looking for from out of town. everything worked out great.

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by Mike on 08/30/2018

I worked with Lyndse and he was great working with. He did excellent at helping me get into a great car. I’d recommend working with anyone at Walt Sweeney as everyone was super nice and friendly.

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by Nkroeger on 10/03/2017

We felt no pressure throughout the process. We worked with Bob Luchsinger and he did a great job of listening to what we wanted in our vehicle and setting us up with the Explorer that best fits us. We will definitely keep Ford in mind when we need to purchase another vehicle.

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by AngelMB on 09/28/2017

My experience with Mike Benz was fantastic.. He worked with me and was able to get me in the exact car that i wanted. He made it happen with less than perfect credit, when no one else was willing to work with me! Thank you!

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by bradrobbins on 08/24/2017

Bryson Bell, my sales person was top notch! Professional, Respectful, Patient---made our buying experience fantastic! Our Finance Manager, Keith, also did a great job! Way to represent the West Side of Cincinnati well!

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by tayjean on 07/07/2014

I have to share! I love the new dealership look. Even though they are mid construction everyone went out of their way to make sure we were comfortable and knew where everything was. We bought a new Explorer and this was our first "NEW" car in a long time. There is a lot of stuff we have never even thought of having on a car, pretty cool stuff! They showed us how it all works and even have free classes for further help. I cannot wait to come back and see the finished look! Thanks Walt Sweeney and EVERYONE who helped me!!! LOVE MY NEW CAR!!

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by HappyFordGal on 06/28/2013

I had a great experience at Walt Sweeney Ford. We found our Ford on Edmunds after reviewing several makes and one we decided we went to the closest dealer. I have to say the staff was friendly and answered all of my questions. I felt comfortable and I feel great about the deal I received. Walt Sweeney isn't just the closest dealership, now it's our ONLY dealership!

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by How_I_Feel on 02/13/2013

My husband and I have just bought our 3rd vehicle from Walt Sweeney Ford. We have had nothing but good experiences there, everyone is friendy and they answer all of your questions, our daughter will be buying her first car next year and we are sending her there, we have no doubt she will be taken care if and we can trust them... by the way we love our new Ford Fusion..:)

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by jjjohnson on 09/07/2011

After an initial meeting where the dealership would not work at getting the financing and numbers to where I needed, I left. After several annoying calls stating they could do the same thing for me as they did while at the dealership, they finally said they crunched the numbers to where I needed them and I should be very happy. I made the trip a half hr away, made arrangements to have someone come with me in order to drive the car back, and come to find out while I am there that they were wrong about the numbers. BIG shock. They just wanted to get me back to the dealership. They also did not believe me about the numbers since the sales assciate was not there who stated them to me- and I eventually had to make them listen to a voicemail left on my phone from their salesman. So not only was it another complete waste of my time- but they were dishonest in what they were telling me and did nothing to make it right or honor the numbers they told me originally. Pretty much I was just out of luck. I would not recommend anyone to go to this dealership. I worked with several sales people and apparently none of them could find the decency to get their facts straight. Hopefully if you do decide to go there you will have a better experience than I did.

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by mattyice1 on 03/15/2011

I spent many late nights after work trying to find my next car. I wanted something that was good on gas most importantly, but wasnt a boring old Corolla or Civic. Along came the Fiesta and I was sold. I did have some problems submitting my information through Ford, but once it made it through Walt Sweeney contacted me within the hour. They gave me an upfront price and kept in contact over the next month as I made my decision. They did not have the manual transmission I wanted on their lot, but went out and found exactly the vehicle for me. Thanks Justin, Dave and Walt Jr.

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by melfelfirst on 07/12/2008

VERY UNHAPPY....Been looking for a van for weeks found one at Walts. Filled out all the paper work got approved. We live about 40 minutes from the dealer ship by the time we got our papers filled out the banks was closed so they told us they would call us the next day. The next day got the call told them we would come up on Saturday to get the van. They called us Sat. morning to make sure we was coming. We told them we would be there. Go there and they had sold the van out from under us. To make matters worse we find out they for the monthly rate we wanted that they told us we would get they turned around and raised the monthly payment. Then we talked to management who claimed he would do anything for us. He didn't. He wouldn't work with us even an inch. POOR CUSTOMER SERVICE.....I had turned down another van to come back to this place WHY? They don't want to work with anyone. I would NEVER recommend them to anyone. They least they could have done was give us gas money for wasting our time and selling the van out from under us. DON'T BUY FROM THEM>>

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